2003 Jaguar S-TYPE

UNINTENDED AND OUT OF CONTROL ACCELERATION I WAS SLOWLY PULLING OUT OF A PARALLEL PARKING PLACE WITH MY LEFT FOOT STILL ON THE BRAKE. THE CAR SUDDENLY ACCELERATED WITH THE ENGINE SPEEDING. IT TOOK BOTH FEET ON THE BRAKE TO BRING THE CAR TO A STOP, JUST SHORT OF A PEDESTRIAN IN A CROSS WALK. THE ENGINE DROPPED TO IDLE AFTER A FEW SECONDS. THE CAR WAS DELIVERED TO WOBURN JAGUAR WHO WORKED ON IT BUT COULD NOT DUPLICATE THE PROBLEM. JAGUAR CARS IN NJ WAS ADVISED BUT OFFERED NO HELP. *TR

WHILE STOPPED AT A TRAFFIC LIGHT WITH RIGHT FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE THE CAR SURGED FORWARD ON ITS OWN AT A RAPID RATE, MOVING FORWARD CONSIDERABLY MORE THAN A CAR LENGTH BEFORE HEAVY BRAKING SLOWED IT DOWN IN THE MIDDLE OF THE INTERSECTION AGAINST A RED LIGHT. THE ENGINE THAN RETURNED TO IDLE JUST AS FAST AND MYSTERIOUSLY AS IT ACCELERATED. AT NO TIME WAS THE ACCELERATOR PEDAL TOUCHED. THE STABILITY CONTROL SYSTEM LIGHT CAME ON INDICATING FAILURE OF THE SYSTEM. *TR

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 JAGUAR S TYPE WITH 75400 FAILURE MILEAGE AT 20 MPH THE VEHICLE STOPPED UNEXPECTEDLY. THE DEALER TOLD THE CONTACT THAT THE PARKING BRAKE WAS CLOGGED, THE VEHICLE HAS AN ELECTRIC PARKING BRAKE. THE CONTACT HIT THE ACCELERATOR PEDAL AND THE VEHICLE CONTINUED GOING FORWARD. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT MILEAGE WAS 75450.*AK

DT*: THE CONTACT STATED IN JANUARY 2006, THE VEHICLE ACCELERATED ON ITS OWN WHILE REVERSING, CRASHING INTO A CEMENT GARAGE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS TAKEN. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. IN OCTOBER 2006, THE VEHICLE ACCELERATED ON ITS OWN AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO A OUT OF STATE DEALER TO TRY TO FIX THE ISSUE.

DT*: THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN REVERSE WITH HER FOOT ON THE BRAKE, HOWEVER THE VEHICLE SCREECHED AND SHOT OUT OF THE DETACHED GARAGE WHERE OTHER VEHICLES WERE LINED UP ON THE OTHER SIDE OF THE RESIDENTIAL SUBDIVISION AND HIT TWO OTHER VEHICLES ON THE OTHER SIDE OF THE STREET ABOUT 40 FEET AWAY. THE SERVICE DEALER INSPECTED THE VEHICLE AND DETERMINED THEY COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE. ON JUNE 11, 2006, THIS HAPPENED AGAIN IN A PARKING LOT. DURING THIS INCIDENT, THE VEHICLE WAS PLACED IN REVERSE AND AGAIN THE BRAKES FAILED AND HIT THE VEHICLE BEHIND THEM. *AK UPDATED 07/14/06. *JB

2003 JAGUAR DRIVERS SIDE WINDOW WILL NOT ROLL UP/DOWN. FRONT BALL JOINTS NEEDED TO BE REPLACED. *TS THE AIR CONDITIONER WAS BLOWING OUT HOT AIR, THE DEALER STATED THE EVAPORATOR WAS LEAKING FREON. THE REAR BUMPER WAS BROKEN. THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE BRAKES NEEDED TO BE REPLACED. THE REAR LIGHTS WERE INOPERATIVE. *JB THE CONSUMER BELIEVES THE ODOMETER ON THE VEHICLE WAS ROLLED BACK PRIOR TO PURCHASE AND THAT THE VEHICLE WAS IN AN ACCIDENT. *NM

DT*: THE CONTACT STATED WHILE MAKING TURNS AT 15 TO 20 MPH ON NORMAL ROAD CONDITIONS, THE STEERING WHEEL FAILED. IT WOULD NOT RESPOND TO ANY STEERING INPUT. THERE WERE NO WARNING SIGNAL PRIOR TO ANY OF THE FAILURES. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER FOR REPAIRS HOWEVER THE FAILURE COULD NOT BE DUPLICATED.

I APPLIED BRAKE & MADE RIGHT TURN INTO PARKING SPACE. I THEN APPLIED MORE PRESSURE TO BRAKE TO STOP CAR. CAR DID NOT STOP, BUT CONTINUED TO MOVE FORWARD AS IF I HAD NOT APPLIED MORE PRESSURE TO BRAKE. REALIZING I MAY HIT CURB, I PUSHED BRAKE PEDDLE DOWN HARD, & ADDED LEFT FOOT TO BRAKE PEDAL ALONG WITH RIGHT FOOT. BRAKE PEDAL LOST ALL RESISTANCE, & MY FEET WENT DOWN TO THE FLOOR. CAR ACCELERATED FORWARD & CRASHED INTO CEMENT STEPS. CAR WAS TOWED TO JAG AUTHORIZED BODY SHOP, THEN TOWED TO DEALER FOR DIAGNOSIS. DEALER SENT COMPUTER READOUT TO JAGUAR ENGINEERS TO ANALYZE. THEY COULD NOT "FIND" THE PROBLEM, SO JAGUAR TOLD ME THAT THERE IS NO PROBLEM! JUST BECAUSE JAGUAR COULD NOT "FIND" THE PROBLEM, DOES NOT MEAN THERE IS NO PROBLEM! JAGUAR WILL NOT DISCLOSE TO EITHER MYSELF OR DEALER WHAT PARTS WERE TESTED OR RESULTS OF TESTS. JAGUAR JUST SAYS CAR CONFORMS TO MANUFACTURER SPECIFICATIONS. JAGUAR REFUSES TO PUT IN WRITING THAT THIS CAR IS SAFE TO DRIVE. ANOTHER INDICATION OF A MALFUNCTION IS THAT 5 DAYS BEFORE THE ACCIDENT I RE- LEASED THIS 2003 CAR. DEALER LOOKED AT THE MILEAGE ON IT AND WROTE IT ON THE LEASE. THEN 5 DAYS LATER WHEN IT CRASHED & GOT TOWED TO THE BODY SHOP, THE BODY SHOP WROTE DOWN THE MILEAGE UPON ARRIVAL. ( CAR WAS NOT ABLE TO BE DRIVEN). MY INSURANCE APPRAISER AND THEIR INVESTIGATOR ALSO WROTE DOWN THAT SAME MILEAGE NUMBER. THE ODOMETER HAD REGISTERED 440 MILES MORE THAN ON THE DATE OF THE LEASE, YET I HAD ACTUALLY ONLY DRIVEN IT A MAXIMUM OF 100 MILES! DEALER & JAGUAR SAID THEY HAVE NO WAY TO DIAGNOSE THIS & PUT BLAME ON CLERICAL ERROR. NO CLERICAL ERROR COULD EXPLAIN 440 MILES! JAGUAR CANNOT EXPLAIN THIS, SO THEY IGNORED I!. THEY CAN'T EXPLAIN WHY THE CAR DID NOT STOP AND ACCELERATED, SO THEY BLAME THAT ON DRIVER ERROR! NOTICING SO MANY OTHER COMPLAINTS FROM JAGUAR OWNERS ON YOUR WEB-SITE FOR THE VERY SAME THING. I BELIEVE THERE IS A VERY SERIOUS SAFETY ISSUE THAT JAGUAR REFUSES TO ACKNOWLEDGE AND CAN'T FIX! *NM *NM

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED AS THOUGH THE CRUISE CONTROL WAS ACTIVATED. THE VEHICLE STOPPED AFTER COLLIDING WITH CEMENT STEPS. THIS CAUSED MINOR DAMAGE TO THE FRONT END. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE DIAGNOSTIC TESTS WERE PERFORMED. THE TEST RESULTS WERE SENT TO THE MANUFACTURER AND THE MANUFACTURER WILL NOT DISCLOSE THIS INFORMATION TO THE CONTACT. *AK

(1) EVENTS LEADING UP TO THE FAILURE: NONE. THE CAR HAS BEEN ROUTINELY SERVICED. (2) FAILURE AND ITS CONSEQUENCES: THE CAR, TWICE, WHILE ATTEMPTING TO ACCELERATE, WOULD SLOW DOWN AND SEEMS TO BE WEIGHED DOWN. THE CAR WILL NOT ACCELERATE. THE ABS BRAKES GO OFF, AND THE EMERGENCY BRAKE LIGHTS GO OFF. ALSO, ERROR REPORT APPEARS STATING THAT THERE IS A BRAKE FAILURE. IT PUTS ME AT RISK FOR ACCIDENTS BECAUSE ON BOTH OCCASION I WAS DRIVING THE CAR. (3) WHAT WAS DONE TO CORRECT THE FAILURE: I TOOK THE CAR INTO A JAGUAR DEALER, BUT JAGUAR CAN NOT RECREATE THE ERROR, SO THEY ARE UNWILLING TO REPLACE THE BRAKING SYSTEM. *JB