2003 Jaguar S-TYPE

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 235/50R17 (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TIRE TREAD WAS SPREADING AND THE TIRES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 98,761 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED A S-TYPE JAGUAR 2003 JUNE 11, 2002 FROM PARK PLACE JAGUAR HOUSTON, TEXAS, I TOOK THE CAR IN BEFORE 5,000 MILE CHECK UP AND COMPLAINED ABOUT THE BRAKES, A FEW MONTHS LATER TOOK THE CAR IN FOR 5,000 MILE CHECK UP COMPLAINED ABOUT THE BRAKES WAS TOLD THAT I NEED A MASTER CYLINDER, CAR WAS LEFT WITH THE DEALERSHIP FOR A WEEK. MONTHS LATER THE BRAKE LIGHT CAME ON AND WOULD NOT GO OFF. JAGUAR FROM NATIONAL SENT A WRECKER TO PICK UP THE CAR AND DELIVERED IT TO PARK PLACE JAGUAR FOR REPAIR. THE CAR WAS IN THE SHOP FOR A WEEK AGAIN. HAD A TIRE TO WEAR OUT DUE TO FAULTY BRAKES, STILL NOTHING WAS DONE REGARDING THE BREAKS, I WAS UNDER THE IMPRESSION THAT THE BRAKES HAD BEEN FIXED UNTIL JANUARY 11,2006 WHEN I TOOK THE CAR IN FOR IT'S 30,000 MILES CHECK UP AT 29,415 AND WAS INFORMED BY ZACK ADAMS THE SERVICE ADVISOR THAT I NEEDED NEW BRAKES AND IT WOULD BE $585.36 I THANK GOD THAT ZAG FINALLY SAW THE PROBLEM NEEDED FIXING. FOR THE REPAIR, I HAVE RECEIPTS UPON YOUR REQUEST FOR THE MANY OF TIMES THE BRAKES WERE ADDRESSED FOR THE WARRANTY WAS OVER, IT IS EVIDENCED THAT I WAS SOLD A CAR WITH FAULTY BRAKES. AND JAGUAR FAILED TO PROVIDED ME WITH THE SAFETY OF MY CAR FOR 2 1/2 YEARS. IF I HAD BEEN A DRIVER THAT RODE THE BRAKES CONSTANTLY ON THE HIGHWAY, I WOULD BE A FATALITY PERSON. JAGUAR WAS NEGLIGENT IN REPAIRING MY CAR SAFELY AND REFUSES TO OWN UP TO THEIR FAILURE. ALSO THE POORLY QUALITY OF TIRES THAT I ALSO REPORTED TO THE SERVICE DEPARTMENT AND WAS NOT HELPED. I PURCHASED NEW TIRES FROM DISCOUNT SERVICES FOR $539.09. THE CAR WAS NOT SAFE AND A TRAFFIC HAZARD, I CONTACTED THEM SEVERAL TIMES REGARDING ISSUE WITH CAR. IT SHOULD NOT BEEN 2 1/2 YEARS TO GE BREAKS REPAIR WHEN I STARTED COMPLAINING 2 MONTHS AFTER THE PURCHASED OF THE CAR. *JB