Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 21 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
21 reports
Mileage unknown · Sep 7, 2026
Lane Departure
On July 25, 2026, at approximately 7:10 PM, I was a passenger in a fully autonomous Waymo vehicle traveling southbound near 24th Street and Southern Avenue in Phoenix, Arizona. The vehicle entered the intersection to make a left turn and, while still in the active intersection, unexpectedly reversed. I considered this a serious…
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On July 25, 2026, at approximately 7:10 PM, I was a passenger in a fully autonomous Waymo vehicle traveling southbound near 24th Street and Southern Avenue in Phoenix, Arizona. The vehicle entered the intersection to make a left turn and, while still in the active intersection, unexpectedly reversed. I considered this a serious safety concern because of the potential risk to surrounding traffic. Fortunately, there was no collision or injury. I reported the incident directly to Waymo and subsequently followed up, asking them to review the vehicle’s video and driving data. Approximately six weeks have passed, and Waymo has not responded to me regarding the incident. I am reporting this to NHTSA so the automated-driving behavior can be documented and reviewed as a potential vehicle safety issue.
NHTSA ODI #11762623
Mileage unknown · Sep 2, 2026
Electrical System
The contact witnessed a near-crash involving a 2024 Jaguar I-PACE Waymo Autonomous Vehicle. The contact was positioned approximately 5 feet away from the vehicle at an intersection. The contact observed a father and daughter walking across the crosswalk when the daughter fell to the ground. The Waymo vehicle started approaching …
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The contact witnessed a near-crash involving a 2024 Jaguar I-PACE Waymo Autonomous Vehicle. The contact was positioned approximately 5 feet away from the vehicle at an intersection. The contact observed a father and daughter walking across the crosswalk when the daughter fell to the ground. The Waymo vehicle started approaching the fallen child, and the father threw a stroller in front of the vehicle. Simultaneously, the contact positioned herself against the side of the vehicle, prompting the autonomous system to come to a stop and preventing the child from being struck. Once the pedestrians had cleared the crosswalk, the Waymo vehicle abruptly accelerated and sped away from the scene. The contact was document the license plate information. The contact stated the information was reported to the local news authority; however, the news authority was providing incorrect information.
NHTSA ODI #11761737
Mileage unknown · Aug 9, 2026
Electrical System
Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.
NHTSA ODI #11755792
Mileage unknown · Jul 12, 2026
Electrical System
On XXX, I was the sole passenger in a driverless Waymo (XXX) in [XXX]. Pickup: Chase Field ~4:14 PM. At ~4:25 PM on [XXX], a multi-lane urban arterial, the automated driving system decelerated the vehicle without cause to ~10 mph and held that speed in the number one (leftmost) lane. There was no obstacle, pedestrian, emergency …
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On XXX, I was the sole passenger in a driverless Waymo (XXX) in [XXX]. Pickup: Chase Field ~4:14 PM. At ~4:25 PM on [XXX], a multi-lane urban arterial, the automated driving system decelerated the vehicle without cause to ~10 mph and held that speed in the number one (leftmost) lane. There was no obstacle, pedestrian, emergency vehicle, work zone, signal, or traffic condition to explain it. Traffic passed at normal speed in adjacent lanes. The system merged to the center lane, then returned to the number one lane, still at ~10 mph. The vehicle was a slow-moving obstruction in a live travel lane. There was no steering wheel, no pedal, no human driver. I could not accelerate, pull over, or exit the lane. My exposure to a rear-end collision was created solely by the ADS and could be ended only by the ADS, which was not ending it. I called Waymo rider support. The vehicle remained at ~10 mph. About 30 seconds in, a remote agent overrode the system and restored normal speed. Key finding: the malfunction did not self-correct. The vehicle did not detect the anomaly, resolve it, or degrade to a safe state. It operated hazardously until a remote human took control. The system’s own safety architecture did not catch it. A human did, only because I called. Waymo confirmed in writing that it verified the event as described, then declined to provide root cause, telemetry, or any investigative outcome absent legal process. I request NHTSA determine: (1) whether this was reported under the Standing General Order for ADS vehicles, or deemed below threshold and on what basis; (2) whether unexplained deceleration, sustained low-speed travel in live lanes, or failure-to-self-correct events have been reported for this fleet in the Phoenix ODD; (3) whether an ADS that cannot correct its own hazardous speed loss without remote human rescue meets any reasonable safety expectation for driverless operation on public arterials. Please contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11749793
Mileage unknown · Jul 8, 2026
Electrical System
THIS REPORT IS ABOUT A SAFETY ISSUE INVOLVING A WAYMO VEHICLE OPERATING ON SAN THOMAS EXPRESSWAY AND CA HIGHWAY 101. 6/24/2026 ON OR AROUND THIS DATE, THE VEHICLE WAS OBSERVED AT SAN THOMAS EXPRESSWAY IN SANTA CLARA CALIF AND HIGHWAY 101. WAYMO VEHICLE CA PLT # 98720A4 WAS OBSERVED IN THE RIGHT LANE, THAT IS DEDICATED FOR VEHICL…
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THIS REPORT IS ABOUT A SAFETY ISSUE INVOLVING A WAYMO VEHICLE OPERATING ON SAN THOMAS EXPRESSWAY AND CA HIGHWAY 101. 6/24/2026 ON OR AROUND THIS DATE, THE VEHICLE WAS OBSERVED AT SAN THOMAS EXPRESSWAY IN SANTA CLARA CALIF AND HIGHWAY 101. WAYMO VEHICLE CA PLT # 98720A4 WAS OBSERVED IN THE RIGHT LANE, THAT IS DEDICATED FOR VEHICLES ENTERING THE ONRAMP FOR THE CA 101 SOUTH. WITHOUT WARNING AND WITHOUT A TURN SIGNAL AND CROSSING OVER THE SOLID WHITE LINE, THE WAYMO VEHICLE AGGRESSIVELY ACCELERATED AND MADE AN UNSAFE AND ILLEGAL MERGE INTO THE LEFT LANE BOUND OVER THE OVER-PASS, AND CONTINUED ONTO MONTAGUE EXPRESSWAY. WAYMO VEHICLES ARE UNSAFE AND SHOULD NOT BE ALLOWED ON PUBLIC ROADS, HIGHWAYS AND STREETS. PLEASE INVESTIGATE!!
NHTSA ODI #11748955
Mileage unknown · Jun 29, 2026
Electrical System
On [XXX] at approximately [XXX] pm, I was driving in the right-most lane on [XXX]. Traffic in my lane was stopped due to a red light. An autonomous Waymo vehicle was originally stopped at a yield sign on an intersecting side road behind my position. Instead of waiting for a legal gap in the traffic lane, the Waymo vehicle illeg…
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On [XXX] at approximately [XXX] pm, I was driving in the right-most lane on [XXX]. Traffic in my lane was stopped due to a red light. An autonomous Waymo vehicle was originally stopped at a yield sign on an intersecting side road behind my position. Instead of waiting for a legal gap in the traffic lane, the Waymo vehicle illegally entered the designated bicycle lane to bypass the stopped vehicles. When the traffic light turned green and my lane began to move, the Waymo vehicle abruptly merged into my lane directly from the bike lane (my right-side blind spot). It forced its way in front of my vehicle, requiring me to brake and use my horn to avoid a collision. The autonomous vehicle performed an unpredictable, illegal passing maneuver in a non-vehicle lane (bike lane) and merged from a blind spot, causing a near-miss with a human-driven vehicle that had the right-of-way. I have front and rear dashcam footage capturing the entire incident. Because the raw video files exceed standard upload limits, I have uploaded the unedited footage here for investigators to review and download: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11747089
Mileage unknown · Jun 28, 2026
Electrical System
Waymo car who had a passenger in the back of the vehicle, was autonomously driving illegally in the bus lane via Wilshire Blvd. Endangering those around them and the passenger inside.
NHTSA ODI #11747041
Mileage unknown · Jun 28, 2026
Electrical System
At approximately [XXX] PT on Saturday, [XXX], my daughter and I were riding as passengers inside the car when the car itself couldn't make the traffic light in time before it turned red and got caught in the intersection of [XXX] and [XXX]. It started backing up into the oncoming traffic going across on [XXX] with the car itself…
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At approximately [XXX] PT on Saturday, [XXX], my daughter and I were riding as passengers inside the car when the car itself couldn't make the traffic light in time before it turned red and got caught in the intersection of [XXX] and [XXX]. It started backing up into the oncoming traffic going across on [XXX] with the car itself backing up on [XXX], and kept on going backwards to the point that it fully blocked one out of the 2 lanes on [XXX] going towards downtown. This blatantly broke traffic laws, with cars going around us so it wouldn't hit us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11746977
Mileage unknown · Jun 22, 2026
Electrical System
I was a passenger in a Waymo autonomous vehicle in Orlando, Florida, on June 19, 2026, when a potentially dangerous traffic situation occurred. The vehicle was traveling on a roadway with a speed limit of approximately 45 mph when it suddenly decelerated and continued driving at approximately 10 mph. Other vehicles on the road …
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I was a passenger in a Waymo autonomous vehicle in Orlando, Florida, on June 19, 2026, when a potentially dangerous traffic situation occurred. The vehicle was traveling on a roadway with a speed limit of approximately 45 mph when it suddenly decelerated and continued driving at approximately 10 mph. Other vehicles on the road were traveling at normal traffic speeds, creating a significant speed differential. I was concerned that a vehicle approaching from behind could have rear-ended the Waymo vehicle due to the unexpected and substantial reduction in speed. The vehicle remained at approximately 10 mph for a period of time while surrounding traffic was moving significantly faster. There were no warning messages, alarms, or explanations provided to me before the deceleration. There was no collision, injury, or property damage, but I believe the situation created an unreasonable safety risk. I contacted Waymo support during the incident. I was informed that the vehicle had entered a "restricted zone," but I was not provided with a clear explanation of what that meant or why it required the vehicle to travel at approximately 10 mph on a roadway where traffic was moving much faster. No emergency services responded. There was no collision. However, I am reporting this incident because I believe the vehicle's behavior created a potential traffic hazard and should be reviewed from a safety perspective.
NHTSA ODI #11745658
Mileage unknown · Jun 21, 2026
Electrical System
For nearly one hour, this vehicle was blocking traffic and delaying first responders from critical incident calls. Vehicle was immobile and blocking in right lane of major thoroughfare.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
Remedy: Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Consequence & remedy
Consequence: The high-voltage battery overheating increases the risk of a fire.
Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Jaguar I-PACE Problems, Complaints & Recalls | Skip That Year