REPEATED HEATER CORE PROBLEMS: OUR 1999 37 FT. ITASCA SUNCRUISER BLEW ITS HEATER CORE IN JUNE 2000 CAUSING ANTIFREEZE TO BLOW ALL OVER THE INSIDE OF THE FRONT WINDSHIELD NEARLY CAUSING AN ACCIDENT AS WE WERE UNABLE TO SEE OUT THE WINDSHIELD. IT WAS REPLACED ON 6/9/2000. IT BLEW AGAIN IN SEPT. 2001 AND IT WAS REPLACED ON 10/1…
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REPEATED HEATER CORE PROBLEMS: OUR 1999 37 FT. ITASCA SUNCRUISER BLEW ITS HEATER CORE IN JUNE 2000 CAUSING ANTIFREEZE TO BLOW ALL OVER THE INSIDE OF THE FRONT WINDSHIELD NEARLY CAUSING AN ACCIDENT AS WE WERE UNABLE TO SEE OUT THE WINDSHIELD. IT WAS REPLACED ON 6/9/2000. IT BLEW AGAIN IN SEPT. 2001 AND IT WAS REPLACED ON 10/1/2001. IT HAS NOW AGAIN BLOWN ON JUNE 24, 2004 WHILE TRAVELLING TO ALASKA. WE HAD TO BYPASS IT IN ORDER TO CONTINUE OUR TRAVELS AND WE ARE NOW IN THE PROCESS OF HAVING IT REPAIRED HERE IN LAKE HAVASU CITY, ARIZONA WHERE WE RESIDE. IT SEEMS TO US THAT THERE MUST BE A PROBLEM WITH THE HEATER CORE TO CAUSE IT TO CONTIUALLY BLOW. WE HAVE THE REPAIR ORDERS FROM THE PREVIOUS TWO INCIDENTS AND HAVE CALLED ROD SCHLINGMANN, OWNER RELATIONS AT WINNEBAGO 641-585-6939 AND WAS INFORMED THEY COULD DO NOTHING AND TO JUST TURN IT IN TO OUR EXTENDED WARRANTY INSURANCE. *AK
WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence & remedy
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
WINNEBAGO IS RECALLING MY 1999-2002 ULTIMATE ADVANTAGE, ULTIMATE FREEDOM, MY 1999-2001 CHIEFTAIN, MY 2000-2001 BRAVE, MY 2001 JOURNEY MY 2000 MINNIE WINNIE, MY 2000-2002 ITASCA HORIZON, MY 1999 SUNCRUISER, MY 2001 SUNFLYER, AND MY 2000 SUNRISE MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Consequence & remedy
Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy: WINNEBAGO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
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1999 Itasca Suncruiser Problems, Complaints & Recalls | Skip That Year
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