1999 Isuzu Vehicross

BOTH WINDOWS ON MY 1999 ISUZU VEHICROSS FALL OUT OF THEIR TRACK WHEN RAISING THE WINDOW. THE MOTOR ON THE DRIVER'S WINDOWS HAS BEEN REPLACED ONCE THAT I KNOW OF, SINCE I AM THE THIRD OWNER. THIS IS A COOMON PROBLEM WITH THIS VEHICLE AS REPORTED THROUGH A WEB PAGE JUST FOR THIS TYPE OF CAR. THIS VEHICLE HAD A TOTAL PRODUCTION RUN IN ITS THREE YEARS OF SALE HERE IN THE US OF JUST OVER 4000 CARS. THE REPORTED FAILURE OF THIS WINDOW IS A VERY HIGH OCCURANCE WHEN COMPARED TO THAT NUMBER. IT WAS A DEFINITE DESIGEN FAILURE, AND THERE IS SOME INDICATION THAT ISUZU REPORTED IT TO THEIR DEALERS BUT TOLD THEM NOT TO INFORM THE OWNERS.*AK

I OWN A 1999 VEHICROSS BY ISUZU. I BOUGHT IT ONE YEAR AGO AND HAVE ONLY 50,000 MILES ON IT. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE FAILED AND I HAD TO REPAIR IT. *AK UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM.

I OWN A 1999 VEHICROSS BY ISUZU. I BOUGHT IT TWO YEARS AGO AND HAVE ONLY 469 MILES ON IT. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. *AK IT COST ME $800 TO FIX. UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 29,000 MILES ON THE CAR AND NOW THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES.

PASSENGER SIDE WINDOW DOES NOT CLOSE PROPERLY. AT ABOUT 40K MILES, THE WINDOW BEGAN TO HAVE PROBLEMS CLOSING COMPLETELY, GETTING OFF TRACK AND LEAVING A SMALL 1/4 INCH GAP NEAR THE TOP. THE WINDOW MUST BE MANUALLY GUIDED BACK ON TRACK WHILE APPROXIMATELY HALFWAY UP IN ORDER TO CLOSE COMPLETELY. THE VEHICLE WAS BROUGHT INTO A DEALERSHIP TWICE WHILE UNDER WARRANTY. THE FIRST TIME THE TRACK WAS LUBRICATED, WHICH HELPED BUT DIDN'T COMPLETELY SOLVE THE PROBLEM. THE SECOND TIME THE DEALERSHIP REFUSED TO MAKE ANY FURTHER REPAIRS.*AK

I PRESENTLY OWN A 1999 ISUZU VEHICROSS WITH 54K MILES ON IT. I PURCHASED THE VEHICLE IN JAN.,2004. AFTER SIX MONTHS THE ELECTRIC PASSENGER WINDOW FAILED TO OPERATE(THE WINDOW ALWAYS RAN OFF TRACK SINCE I PURCHASED THE CAR AND I WOULD HAVE TO PULL IT BY HAND TO CLOSE IT). THE DRIVER'S WINDOW IS ALSO BEGINING TO SHOW THE SAME SYMPTOMS. ISUZU IS WELL AWARE OF THE PROBLEMS AND COMPLAINT AND THE PROBLEM IS WELL PUBLISIZED. THE VEHICROSS IS A LIMITED PRODUCTION VEHICLE(LESS THAN 5,000)BUT THE RATE OF FAILURES REPORTED IS EXTREMELY HIGH. I WOULD APPRECIATE SOME TYPE OF INVESTIGATION INTO THIS FAILURE. I HAVE NOT SPENT ANY MONEY FOR REPAIRS YET BUT MAY BE FORCED TO SPEND AS MUCH AS 3 TO $400.00 PER WINDOW BECAUSE OF, WHAT I BELEIVE, IS A FACTORY DEFECT. AT THIS TIME ISUZU MAKES NO PUBLIC ACKNOWLEDGEMENT OF THE PROBLEM AND IS NOT COVERING ANY REPAIRS UNDER WARRANTY.*AK