1994 Isuzu Trooper

WAS JUST INFORMED ABOUT THE VALUE OF REPORTING THIS. IN 1997, UNDER WARRANTY-I SHOWED A LINE IN THE FRAME TO A ISUZU DEALER/MECHANIC WHO FAILED TO IDENTIFY THIS AS A CRACK IN THE FRAME. SINCE THEN, THE CRACK HAS CIRCUMVENTED MOST OF THE F-L FRAME, WHERE THE POWER STEERING PUMP IS ATTACHED. ISUZU CORPORATE REFUSED TO CORRECT THIS OR TO OFFER A SOLUTION TO ENSURE MY SAFETY. IN ADDITION, I REPORTED THE TRANSMISSION SLIPPING, JERKING INTO GEAR AND THE DEALER FAILED TO DIAGNOSE THE TRANSMISSION PROBLEM, AFTER THE WARRANTY EXPIRED, THE TRANS FAILED AND I HAD TO HAVE IT REBUILT.*JB

IN 1997-8, I NOTIFIED ISUZU DEALERSHIP OF A 'CLICKING NOISE' IN THE F.L. WHEEL/SUSPENSION AREA WHILE TURNING. INFORMED THAT IT WAS NORMAL SUSPENSION NOISE, I CONCENTED. IN 2000, I OBSERVED A CRACK IN THE FRAME, THE CLICKING GREW WORSE. AND I'M CONCERNED THAT THIS COULD LEAD TO A CATASTROPHIC EVENT. ISUZU CORP SAID TO CONTACT DEALER, WHO SAID OUT OF WARRANTY, COULD HAVE BEEN IN AN ACCIDENT, NOT A DEFECT OF STEEL FRAME INTEGRITY. THOUGH AN EFFECTIVE, SERVICE MANAGER; I IMAGINE HE WAS NOT A STRUCTRUAL ENGINEER. SO, I MET W/A FAA INSPECTOR WHO SAID THIS WAS CLEARLY A FAULTY COMPONENT AND THAT I SHOULD CONTACT YOU. I AM STILL IN CONTACT WITH THE ORGIONAL ISUZU DEALER 'MECHANIC' WHO WILL SUBMIT AS WITNESS IF NECESSARY.*AK

DRIVERS SIDE FRONT FRAME MEMBER BROKE DUE TO METAL FATIGUE AND POOR WORKMANSHIP. THE FRAME BROKE (FELL APART) BY THE STEERING BOX JOINT AND PART OF THE FRONT SUSPENSION ASSEMBLY - THAT INCLUDES LOWER AND UPPER CONTROL ARMS AND THE SHOCK ABSORBER MOUNTING BRACKETS. TOTAL CONTROL OF THE VEHICLE WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER FOR SPECIAL WARRANTY EVALUATION ON MAY 11, 2000. STILL TO THIS DATE THERE IS NO ANSWER FOR THE REPAIR REQUEST. THE VEHICLE IS STILL AT THE DEALER.