2002 Isuzu Axiom

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.

PRIOR DAY BEFORE THE BRAKE, I HAD NOTICED A SWAYING/SWINGING IN REAR END OF MY CAR WHILE OUT RUNNING ERRANDS. I THOUGHT IT WAS JUST BAD ROAD OR I HAD CHANGED LANES NOT WELL. DIDN'T DRIVE IT THE NEXT DAY. SATURDAY MORNING I WAS ENROUTE TO PICKUP THE GRANDKIDS TO ATTEND A FREE KIDS HOME DEPOT WORKSHOP, I LEFT MY HOME AND TURNED 1 BLOCK LEFT TO TRAVEL THE ROUTE I NORMAL TAKE TO THEIR HOME. I GO UP A L HILL AND AFTER I CREST THE HILL I HEAR THIS LOUD CLANK NOISE. I THOUGHT THAT I HAD RUN OVER SOMETHING SO I PULL OVER AND CHECK THE REAR VIEW MIRROR, SAW NOTHING. I GOT OUT AND CIRCLED MY CAR AND AFTER COMING BACK AROUND, ON THE DRIVER REAR I NOTICED A BAR HANGING DOWN. SO I GET DOWN AND LOOK TO SEE THIS BAR RUNNING FROM WHAT APPEARED TO BE IN FRONT OF MY BACK REAR TIRE TO DANGLING DOWN FROM WHERE IT APPEARED TO BE BROKEN FROM CORROSION AND RUSTED FROM THE FRAME OF MY CAR. I WAS 3/4 BLOCKS FROM HOME SO I SLOWLY DROVE IT BACK TO MY HOUSE WHERE I HAVE NOT DRIVEN IT SINCE. I TOOK PHOTOS AND SHOWED IT TO MY MECHANIC AND HE ADVISED ME NOT TO DRIVE IT, THAT IT APPEARED THAT A STABILIZATION BAR HAD BROKEN IT THE CAR WAS NOT SAFE TO OPERATE. I LIVE IN IOWA AND BROUGHT THE CAR IN 2008. THEY DO SALT AND SAND THE STREET DURING THE WINTER MONTHS. I AM WRITING TO SEE OF WHAT ASSISTANCE I CAN RECEIVE TO REMEDY MY CURRENT SITUATION DUE TO THE RECALL INVOLVING SUSPENSION CORROSION. I DO THINK THAT I HAVE THE SEVER CASE WARRANTING ISUZU BUYING BACK MY CAR. I EAGERLY AWAIT A REPLY FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE SUSPENSION BEGAN JERKING VIOLENTLY AND EXHIBITED A LOUD NOISE, MAKING IT DIFFICULT TO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION). THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS AND HAD NOT YET BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14*CN

I HAVE A 2002 ISUZU AXIOM MILEAGE 101,000.. WHILE DRIVING I HIT A POT HOLE - THE FAMILY HEARD A WEIRD SOUND. WE PULLED OVER AND NOTICED THE PASSENGER REAR CONTROL ARM HAD BROKEN AWAY FROM THE FRAME. I TOOK THE VEHICLE TO A WELDING SHOP TO HAVE IT REPAIRED. THE WELDING SHOP CALLED ME AFTER PUTTING THE VEHICLE IN THE AIR THAT THE FRAME WAS TOTALLY ROTTED AWAY.. SOME PLACES OF THE FRAME YOU CAN PUT YOUR HAND THRU THE BOTTOM AND SOME PLACES THRU THE TOP OF THE FRAME. THERE ARE OTHER PLACES THAT CAN NOT BE REPAIRED DO TO SIDE ROT OF THE FRAME.. THE WELD SHOP INFORMED ME THE AXIOM CAN NOT BE REPAIRED AND CAN NOT PASS INSPECTION. I LOOKED ON LINE AND FOUND THE ODI REPORTS OF SIMILAR PROBLEMS - SO HERE IS MY REPORT. THE REST OF THE AXIOM IS PERFECT NO RUST ON THE BODY AND ENGINE RUNS PERFECT. AT THIS TIME THE VEHICLE HAS A INSURANCE VALUE OF $6,700 PER AN INSURANCE ADJUSTOR, BUT INSURANCE WONT COVER IT. SO IM OUT A VEHICLE THANKS TO A COMPANY USING INFERIOR METAL FOR A FRAME. THANK GOD I WASN'T DRIVING FAST AND DIDN'T HAVE A SERIOUS ACCIDENT THAT CAUSED THE LIFE OF A FAMILY MEMBER OR SOMEONE ELSE. *TR

FAILURE OF REAR SUSPENSION LOWER LINK COMPONENT DRIVERS SIDE FROM FRAME DUE TO CORROSION, CAUSED VEHICLE TO SPIN 180 DEGREES, IN LIGHT TRAFFIC, NO COLLISION. VEHICLE HAD TO BE TOWED, SPEED WAS 30-35MPH, RAIN, CRANBERRY HIGHWAY RT 28 IN WAREHAM MA, VEHICLE IS 2002 ISUZU AXIOM, APPROX, 115,000 MILES, I UNDERSTAND THAT THERE IS AN INVESTIGATION ON THIS PROBLEM. THERE APPEARS TO BE MORE THAN NORMAL AMOUNTS OF CORROSION ON FRAME AND COMPONENTS, VEHICLE IS IN FOR REPAIR AT TOWERS SERVICE CENTER,606 MACARTHUR BLVD, RT28 POCASSET MA 02559 ONCE THIS VEHICLE IS INSPECTED ON A LIFT I EXPECT THERE WILL BE OTHER ISSUES TO ADDRESS. ALSO, THIS VEHICLE WAS DUE TO TRAVEL TO THE STATE OF RI AT 60-65MPH BY MY DAUGHTER TO SCHOOL AT URI. I WOULD HATE TO THINK WHAT THE OUTCOME WOULD HAVE BEEN AT THAT SPEED THESE VEHICLES ARE PRONE TO CORROSION AND SHOULD BE CAREFULLY INSPECTED, OVER THE LAST FEW YEARS THE DEALERS ARE FAR AND FEW BETWEEN THEY NO LONGER PRODUCE PRIVATE VEHICLES JUST COMMERCIAL TRUCKS, ONE MIGHT ASK WHY. THANK YOU, I SHALL GET IN TOUCH WITH A DEALER ABOUT THIS AS IT JUST HAPPENED TODAY PLEASE CHASE THIS COMPANY DOWN I'M SURE I'M NOT THE ONLY PERSON HAVING PROBLEMS LIKE THIS AGAIN THANK YOU FOR HELP. *TR

ALSO HAVE LOUD CREAKING NOISE FROM UNDERNEATH THE FRONT SIDE OF VEHICLE WHEN TURNING LEFT, RIGHT, OR GOING OVER SMALL BUMPS. PROBLEM FIXED ONCE OUT OF 4 DEALERSHIPS THAT WERE TRIED. NOISE WENT AWAY AFTER SERVICE TECH TIGHTENED BOLTS CONNECTING THE CROSS BAR/BEAM TO THE 2 LONG TORQUE BARS THAT RUN DOWN THE LENGTH OF VEHICLE. AFTER 1 MONTH, PROBLEM CAME BACK, WAS FIXED AGAIN, AND THEN CAME BACK AGAIN. AFTER 4 REVOLUTIONS OF THIS, PROBLEM PERSISTS TODAY. VEHICLE'S FRAME FELT "TIGHTER" WHEN MAKING TURNS DURING THE PERIOD WHERE PROBLEM WAS FIXED AS COMPARED TO WHEN THE NOISE WAS PRESENT. THE LONGER THE NOISE EXISTS, THE "LOOSER" THE FRAME FEELS, AS WELL. ADDITIONALLY, A "TAR-LIKE SUBSTANCE" HAS BEEN SEEPING OUT OF ALL 4 DOORS SINCE THE SUMMER OF 2004. THE ISUZU DEALERSHIP WHERE I BOUGHT THE CAR NEW FROM SAYS THAT THEY ARE FAMILIAR WITH THE PROBLEM FROM MANY OTHER CUSTOMERS, THE SUBSTANCE IS USED TO SECURE A "VAPOR SEAL" INSIDE EACH DOOR PANEL, AND ISUZU WILL NOT WARRANTY THE CLEANING OR REPLACING OF IT. ESSENTIALLY EXACTLY LIKE TAR ITSELF, IT MELTS WHEN THE VEHICLE IS PARKED UNDER DIRECT SUN. DUE TO THE LARGE QUANTITY, IT BECOMES UNAVOIDABLE WHEN LOADING/UNLOADING PASSENGERS OR, IN OUR CASE, SMALL CHILDREN IN CAR SEATS. IT HAS RUINED THE CARPET, MANY OF OUR CLOTHES, AND GIVEN US GREAT HEARTBURN. WHY WON'T ISUZU WARRANTY THE CLEANING AND REPLACEMENT OF THIS FAULTY MATERIAL? MOST ALL MANUFACTURERS HAVE SOME TYPE OF VAPOR/WATER SEAL AND YOU WILL NOT FIND TAR LEAKING OUT OF THEIR VEHICLES. *NM