1999 Isuzu Amigo

TL* THE CONTACT OWNS A 1999 ISUZU AMIGO. WHILE DRIVING, THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE VEHICLE. THE CONTACT PULLED OVER, LOOKED UNDER THE VEHICLE, AND NOTICED THE SUSPENSION ON THE REAR DRIVER'S SIDE HAD RUSTED OFF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 172,000.

TL* THE CONTACT OWNS A 1999 ISUZU AMIGO. THE CONTACT STATED THAT THE FRAME WAS CORRODED AND BEGAN TO DETERIORATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V306000 (SUSPENSION); HOWEVER, THE DEALER COULD NOT COMPLETE THE REPAIRS DUE TO EXCESSIVE CORROSION. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 1999 ISUZU AMIGO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME VERY UNSTABLE. THE CONTACT DISCOVERED THAT THE REAR SWAY BARS SEPARATED FROM THE SUBFRAME OF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE SUBFRAME WAS SEVERELY RUSTED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE STRUT ALSO SEPARATED FROM THE SUBFRAME DUE TO SEVERE RUSTING. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 140,000.

FOUND OUT MY VEHICLE HAS REAR FRAME CORROSION AND TRACK BAR MOUNT ALMOST GONE FROM RUST. WAS NOTICED WHEN HAVING TIRES CHANGED. SAW RECALL AND READ CUSTOMER LETTER ONLINE (NEVER RECEIVED NOTICE OF RECALL). CALLED ISUZU CUSTOMER SERVICE AND WAS TOLD RECALL NO LONGER APPLIES DUE TO TIME. THE LETTER SAYS WITHIN ONE YEAR OF NOTIFICATION. IF I WASN'T NOTIFIED SHOULDN'T I STILL HAVE A YEAR TO GET THIS RECALL DONE?. NOW I HAVE A VERY UNSAFE VEHICLE THAT THEY REFUSE TO REPAIR FOR FAULTY MANUFACTURING. HOW ARE WE AS CONSUMERS SUPPOSED TO HAVE A RECALL DONE WITHIN THEIR TIME LIMIT WITHOUT BEING NOTIFIED? WHAT CAN WE DO AND WHO DO WE NEED TO CONTACT TO RESOLVE THIS ISSUE? THIS ISN'T THE FIRST COMPLAINT OF LACK OF SERVICE FOR THIS RECALL. *TR

WHILE ON THE INTERNET I WAS SEARCHING FOR A DEALER FOR MY ABOVE LISTED CAR AND DISCOVERED A RECALL DATED LAST YEAR FOR STATES WITH USE OF CORROSIVE MATERIAL IN WINTER WHICH INCLUDES NEBRASKA BUT NOT LISTED ON RECALL (WHICH MAY BE BECAUSE VERY FEW ISUZU CARS WERE SOLD IN THIS STATE IN FACT THE DEALER TOLD ME AT TIME OF SALE I HAD ONE OF TWO OF 1999 AMIGOS IN STATE ROD RODDEN DEALERSHIP 84 & F NOW A KIA DEALERSHIP I CALLED THE CUSTOMER SERVICE AND SPOKE WITH A LADY THAT TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE I MISSED THE DEADLINE (EVEN THOUGHT I WAS NOT NOTIFIED BECAUSE I DID NOT LIVE IN THE LISTED STATES WHICH INCLUDED IOWA AND MISSOURI BUT NOT NEBRASKA ALTHOUGH WE USE SAME MATERIALS FOR SAFETY) SHE TOLD ME MY VEHICLE WAS PERFECTLY SAFE AND WHEN I ASKED IF I COULD RECORD THAT FOR FUTURE IN IF I AM INJURED IN A TRAFFIC ACCIDENT BECAUSE OF THIS PROBLEM SHE HUNG UP ON ME I THEN CALLED BACK AND THE MAN ASKED MY NAME WHEN I TOLD HIM HE TOLD ME HE COULD NOT TALK TO ME BECAUSE I MAY RECORD THE CONVERSATION AND THEN HE HUNG UP ON ME. GREAT CUSTOMER SERVICE! SO NOW I AM VERY CONCERNED AND HAVE NO PLACE TO TURN BUT YOU. CLOSER DEALERSHIP NOW 10 MILES AWAY. *TR

1999 ISUZU AMIGO. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION LOWER LINK BRACKET CORROSION RECALL NOTICE. *SMD THE CONSUMER IS REQUESTING THAT RECALL # 12V306000 BE INVESTIGATED AND EXTENDED. THE CONSUMER STATED SHE DID NOT RECEIVED THE RECALL NOTICE AS CONFIRMED BY PHONE WITH CUSTOMER SUPPORT 08/13/13 ACKNOWLEDGING THE NOTICE WAS RETURNED AS UNDELIVERABLE SEPTEMBER 2012. CUSTOMER SUPPORT FIRST CLAIMED TO HER HUSBAND, VIA PHONE ON 08/13/13 THAT TWO NOTICES WERE SENT, BUT UPON HER CALLING THAT SAME DAY, CUSTOMER SUPPORT SAID ONLY ONE NOTICE WAS SENT TO OWNERS. THE CONSUMER WAS INFORMED, HER VEHICLE WAS NINE DAYS PAST THE JULY 31ST DEADLINE FOR THE SUSPENSION CHECK-UP.

GENERAL MAINTENANCE UPDATE. THE ISUZU DEALER HAS APPLIED AN ANTI-RUST SOLVENT TO LOWER STABILIZER ARM BRACKETS ACCORDING TO DIRECTIONS IN THE RECALL REMEMEDY REQUIREMENT. HOWEVER, THE ENTIRE LENGTH OF THE CAR FRAME IS POTTED WITH LARGE RUST HOLES. I HAVE HAD SOME OF THE REACHABLE HOLES WELDED. I HAVE HAD ADDITIONAL SUPPORT BRACKETS WELDED INTO THE FRAME TO STRENGTHEN THE BADLY ROTTED AXLE AND SHOCK MOUNT POINTS. I HAVE APPLIED A RUST ENCAPSULATION PRODUCT TO THE INTERIOR OF THE ENTIRE LENGTH OF THE FRAME, AND RUST CONVERTER PRODUCTS TO THE EXTERIOR OF THE FRAME. THIS IS MY DAILY DRIVER. A CATASTROPHIC FRAME FAILURE IS INEVITABLE. BUT, IT CAN BE PREVENTED. THE AUTO MANUFACTURER NEEDS TO HAVE NEW FRAMES AVAILABLE TO AMIGO OWNERS WHO WISH TO PURCHASE THEM. PLEASE KEEP ME UPDATED ON THIS VEHICLE. *TR

HELLO I AM THE OWNER OF A ISUZU AMIGO I DIDN'T KNOW ABOUT THE DAMAGE TO THE UNDERCARRIAGE UNTIL AFTER I BOUGHT IT. 10-7-2012 I BROUGHT IT TO MY PERSONAL MECHANIC WHEN I FOUND THE DAMAGE ON 10-24-12. AFTER THAT, I FOUND OUT ABOUT THE RECALL, AND SENT THE CAR TO A DEALER, ISUZU CLAIMS THE RECALL HAS ALREADY BEEN TAKEN CARE OF BY THE PREVIOUS OWNER, AND THE EXCESSIVE RUST AND DAMAGE IS NOT COVERED BY THE RECALL. THE DEALERSHIP AND MY PRIVATE MECHANIC SAY THIS CAR IS NOT SAFE TO DRIVE, AND THE GAS TANK MAY FALL OUT AS A RESULT OF THE RUST DAMAGE, THE TRANSMISSION SUPPORT IS RUSTED BADLY AND THE BRAKE LINES ARE IN BAD SHAPE AS WELL. I WAS HOPING THEY WERE GOING TO JUST BUY THE CAR BACK FROM ME AS STATED IN THE RECALL LETTER, I CANT BELIEVE THEY SAY THIS DAMAGE IS NOT COVERED. I KNOW THE CAR ISN'T NEW, BUT THIS RUST IS UNBELIEVABLE. BEFORE I KNEW ABOUT THE RECALL, I HAD IT LOOKED AT AND WAS TOLD, THAT EVEN IF THE PARTS ARE AVAILABLE, THERE ISN'T ENOUGH GOOD METAL TO WELD THE NEW PARTS IN. AND WAS ADVISED NOT TO DRIVE IT. I AM HOPING YOU MAY HAVE SOME ADVICE AND GUIDANCE FOR ME. I AM STUCK NOW WITH AN UNSAFE CAR. THAT I WOULD NEVER BE ABLE TO SELL TO SOMEONE ELSE. ISUZU DID ADMIT TO PART OF THIS EXCESSIVE RUST BY HONORING THE FIRST AND SECOND RECALLS, THEY HAVE TO REALIZE THERE IS MORE. I'M SURE THE DEALER WAS INSTRUCTED TO ONLY VERIFY THE PARTS LISTED IN THE RECALL AND IGNORE THE REST, AS IT IS NOT COVERED , BUT OUT OF CONCERN FOR MY SAFETY THEY STRONGLY SUGGESTED I HAVE THIS CAR TOWED OUT OF THE LOT. I GUESS THE ONLY WAY FOR ISUZU TO NOTICE IS IF I DRIVE THIS CAR UNTIL SOMETHING BREAKS OFF, AND I GET INTO AN ACCIDENT. I CANT AFFORD ANOTHER CAR RIGHT NOW. AND I CAN'T SELL THIS ONE. PLEASE HELP! *TR

WHILE DRIVING DOWN THE ROAD AT 30 MPH, WITH THREE CHILDREN AGES 2, 8, AND 11, IN THE VEHICLE THE REAR SUSPENSION GAVE OUT N BROKE THUMPING ALONG THE ROAD, AS MY STEERING WHEEL VEERED TO THE RIGHT, YET MY VEHICLE REMAINED GOING STRAIGHT WITHOUT BEING ABLE TO BE CONTROLLED. MY MECHANIC WAS ABLE TO GET THE CAR THE ONE MILE TO MY HOME GOING AT A SPEED OF 5MP OR LESS AS THERE WAS NO WHEEL CONTROL. AFTER CONTACTING ISUZU REGARDING THE REAR SUSPENSION RECALL, EVEN THOUGH I WAS THE REGISTERED OWNER AT TIME OF RECALL I WAS NEVER NOTIFIED, ISUZU HAD MY VEHICLE TOWED TO CLOSEST DEALER WHERE IT WAS DEEMED IRREPARABLE, ISUZU THEN TOOK OVER A WEEK TO CONTACT ME REGARDING BUYING BACK MY TRUCK AS A REMEDY TO THE PROBLEM, THEN REQUESTED A COPY OF MY TITLE, WHICH I SENT, THEN WANTED A COPY OF MY REGISTRATION, WHICH I SENT, AND NOW ARE ASKING FOR MY BILL OF SALE, WHICH I GAVE THE ONLY COPY OF TO THE NYSDMV, INITIALLY I WAS ONLY TOLD I NEEDED MY TITLE, NOW NEEDING EXTRA DOCUMENTS, THAT I CANNOT FURNISH WITHOUT EXTREME HASSLE, AND ALSO ARE VERY IRRESPONSIBLE, AS THEY ONLY HAVE ONE CONTACT NUMBER FOR ALL OF NORTH AMERICA, AND ONLY ONE REPRESENTATIVE ANSWERING THE PHONE, THE SITUATION IS VERY DISHEARTENING KNOWING ME AND MY CHILDREN COULD HAVE DIED HAD THE SUSPENSION LET GO 5 MINUTES PRIOR WHEN WE WERE TRAVELING AT 60MPH ON THE THRUWAY, I NEED ANSWERS AS THEY HAVE RECALLED THIS PART FOR FAULTY MANUFACTURING YET ARE NOT DOING ANYTHING TO JUSTIFY THE PROBLEM. *TR

HELLO, I TOOK MY 1999 ISUZU AMIGO ON AUGUST 18, 2012 TO MY MECHANIC THAT HAS BEEN AUTHORIZED BY ISUZU TO DIAGNOSE THE SAFETY RECALL ISSUED UNDER THE SAFETY RECALL NOTICE IN JULY (NHTSA CAMPAIGN ID NUMBER: 12V306000). THE INSPECTION OF THE AREA SPECIFIED UNDER THE RECALL DISCLOSED VERY LITTLE RUST AND THAT THE MINIMUM SERVICE (CLASSIFIED BY ISUZU AS CONDITION 1) WILL APPLY. I WAS RELIEVED AND HAPPY ABOUT THE NEWS. HOWEVER, DURING THE INSPECTION, MY MECHANIC NOTICED A SIGNIFICANT RUST ISSUE WITH THE REAR INTERIOR BUMPER REINFORCEMENT (HIDDEN UNDERNEATH THE EXTERIOR RUBBER REAR BUMPER AND ONLY IS VISIBLE WHEN ON A CAR LIFT). IT WAS EXTREMELY RUSTED THROUGH AND PROVIDED NO PROTECTION TO THE AMIGO IN THE EVENT OF A REAR COLLISION. I INSTRUCTED THE MECHANIC TO LOCATE A REPLACEMENT PART AND THE REPLACEMENT REPAIR SHOULD BE PERFORMED IN A WEEK. IN TALKING TO MY MECHANIC, HE HAS SEEN THIS FREQUENTLY WITH ISUZU AMIGOS/RODEO SPORTS, GEO/CHEVY TRACKERS, AND SUZUKI VITARAS (NOT THE GRAND VITARAS). IT IS THE RESULT OF THE SALTING OF THE ROADS (AGAIN, SIMILAR TO THE CURRENT ISUZU AMIGO RECALL), AND WATER ACCESSING THE AREA DURING THE RAIN. I PLAN TO HAVE THE NEW PART RUST PROOFED BEFORE HAVING IT INSTALLED TO AVOID THIS ISSUE IN THE FUTURE. HOWEVER, I BELIEVE THIS IS AN ISSUE THAT SHOULD BE LOOKED INTO GIVEN IT IS A SAFETY ISSUE AS IT AFFECTS THE REAR BUMPER. I HOPE I PROVIDED ENOUGH INFORMATION FOR YOU. *TR