ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C10, C11, C12, C13, C15 OR C16 ENGINES, THE POSITIVE BATTERY CABLES THAT SUPPLY POWER FROM THE BATTERIES TO THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE ENGINE AND THE STARTER, AN ELECTRICAL GROUND CABLE BETWEEN THE FRAME RAIL AND THE STARTER, OR THE FRAME RAIL ITSELF.
Consequence & remedy
Consequence: THIS RUBBING MAY CAUSE AN ELECTRICAL SHORT OR A FIRE WHICH CAN RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES TO DETERMINE IF ANY RUBBING HAS OCCURRED. NEW BATTERY CABLES WILL BE REPLACED AS NECESSARY. DEALERS WILL ALSO REROUTE THE BATTERY CABLES BETWEEN THE STARTER AND BATTERY BOX USING NEW BRACKETS. THE RECALL BEGAN ON APRIL 20, 2007. OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.
ON CERTAIN HEAVY DUTY TRUCKS,THE LOWER TIE ROD ARMS ON CERTAIN AXLES WERE NOT INDUCTION HARDENED AS REQUIRED BY INTERNATIONAL'S SPECIFICATION.
Consequence & remedy
Consequence: WITHOUT THE INDUCTION HARDENING PROCESS BEING PERFORMED, THE TIE ROD ARM MAY FATIGUE DURING THE EXPECTED LIFE OF THE VEHICLE. A FATIGUE FAILURE OF THE TIE ROD ARM MAY RESULT IN A LOSS OF VEHICLE STEERING CONTROL THAT CAN POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE LOWER TIE ROD ARMS. THE RECALL BEGAN ON NOVEMBER 19, 2004. OWNERS SHOULD CONTACT INTERNATIONAL TRUCK AND ENGINE AT 1-800-448-7825.
ON CERTAIN CONVENTIONAL TRUCKS EQUIPPED WITH PRO-SLEEPER BERTHS, WATER INTRUSION CAN BE FOUND IN THE BUNK CONTROL PANEL AREA AND POOL IN THE TOPS OF THE DOME LIGHT, TV/VCR, AND OR REFRIGERATOR POWER SWITCHES.
Consequence & remedy
Consequence: THE CIRCUIT BOARDS IN THE SWITCHES COULD HEAT UP , POSSIBLY PRODUCE A FLAME OR FIRE, AND CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: DEALERS WILL INSTALL A WATER SHIELD OVER THE BACK OF THE ENTIRE BUNK CONTROL PANEL. OWNER NOTIFICATION BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
ON CERTAIN HEAVY DUTY TRUCKS, THE JOINT BETWEEN THE LOWER PORTION OF THE STEERING COLUMN AND THE UPPER END OF THE INTERMEDIATE STEERING SHAFT MAY HAVE A MISSING OR LOOSE PINCH BOLT. THIS CONDITION COULD ALSO OCCUR AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT AT THE STEERING GEAR CONNECTION.
Consequence & remedy
Consequence: IF A PINCH BOLT IS MISSING OR VIBRATES LOOSE, THE SHAFT COULD SEPARATE FROM THE STEERING COLUMN OR STEERING GEAR, AND /OR ALLOW SLIPPAGE BETWEEN THE JOINED SHAFTS, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT BOTH ENDS OF THE SHAFT TO ENSURE THE PINCH BOLT IS INSTALLED AND/OR PROPERLY TORQUED. IF THE BOLT AND NUT ARE MISSING, A NEW BOLT, NUT, AND WASHER WILL BE INSTALLED. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2003 International 9400 Problems, Complaints & Recalls | Skip That Year
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