Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
4 reports
45,000 miles · May 9, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE H…
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TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.
NHTSA ODI #10227177
55,000 miles · May 9, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE H…
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TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 65,000.
NHTSA ODI #10227176
Mileage unknown · Oct 6, 2005
Service Brakes, Hydraulic
DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 BUSES IN THIS DISTRICTREGARDI…
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DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 BUSES IN THIS DISTRICTREGARDING SAFETY DEFECTCORRECTIVE ACTIONS. THE ROCKING TRUCKING DEALERSHIP REFUSED TO HONOR THE RECALLS, THE OTHER DEALERSHIP COULD NOT MAKE TIME TO DO REPAIR WORK AS INDICATED ON THE RECALL NOTICES. HE CONTACTED THE MANUFACTURER, AND THEY TOLD HIM TO CONTACT A LOCAL DEALER TO DO THE RECALL REPAIRS, BUT THAT THEY COULD NOT MAKE THE DEALERSHIP PERFORM THE RECALL SERVICE. *AK
NHTSA ODI #10138919
Mileage unknown · Sep 10, 2002
Steering
THE PERSON IS IN CHARGE OF MAINTENANCE FOR SCHOOL BUSES RECEIVED RECALL NOTICE 00V148000/ MANUFACTURER'S RECALL 02505 CONCERNING POWER STEERING PUMP. HAD A FLEET OF BUSES RANGING FROM 1997-2002. H. L. GAGE, NEAR WASHINGTON AVENUE IN ALBANY, NY HAD NOT RECEIVED PARTS AS OF JUNE 2002. PLEASE DESCRIBE DETAILS. *AK
ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Consequence & remedy
Consequence: THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
Consequence & remedy
Consequence: THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA02034 · Overheating Front And Rear Brakes
Opened Dec 3, 2002 · Closed Feb 10, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
THIS INVESTIGATION FOCUSED ON INTERNATIONAL MEDIUM DUTY TRUCKSAND SCHOOL BUS CHASSIS WEIGHING UP TO 33,000 POUNDS, EQUIPPED WITH HYDRAULIC BRAKES AND BUILT WITH THE BOSCH ZERO OFFSET PIN SLIDE (ZOPS)BRAKE SYSTEM CALIPERS.INTERNATIONAL USED THE ZOPS CALIPERS FROM APRIL 1997 THROUGH JUNE 2002.ODI WAS CONCERNED ABOUT REPORTS OF THE BRAKE CALIPERS STICKING IN THE APPLIED POSITION, RESULTING IN EXCESSIVE HEAT.AS THE INVESTIGATION PROGRESSED, ODI BECAME AWARE OF WHEEL END FIRES, SOME OF WHICH OCCURRED ON SCHOOL BUSES.DURING THE INVESTIGATION ODI OBTAINED WARRANTY DATA WHICH WAS SORTED AND ANALYZED BY VRTC TEST ENGINEERS AND ODI TO GAIN AN UNDERSTANDING OF THE MAGNITUDE OF THE PROBLEM.AFTER A THOROUGH WARRANTY DATA ANALYSIS, RELATED TESTING AND DOCUMENT REVIEWS, ODI MET WITH INTERNATIONAL, SHARED THE DATA ANALYSIS AND SHORTLY AFTERWARDS, INTERNATIONAL AGREED TO A SAFETY RECALL.FURTHER DETAILS ARE INCLUDED ON PAGES 2 - 4.
2002 International 3800 Problems, Complaints & Recalls | Skip That Year