I OWN A 2001 INTERNATIONAL FLAT BED TOW TRUCK,ALSO REFERRED TO AS A ROLL BACK OR CAR CARRIER.I HAVE HAD ONE INCIDENT WITH THE THE"L"ARM BRACKET THAT RETAINS THE "L"ARM FOR THE WHEEL LIFT COMING OFF MY TRUCK AND ANOTHER INCIDENT WHERE THE COMPLETE HYDRAULIC CONTROL PANEL ASSEMBLY THAT GOES FROM ONE SIDE OF THE TRUCK TO THE OPPOSI…
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I OWN A 2001 INTERNATIONAL FLAT BED TOW TRUCK,ALSO REFERRED TO AS A ROLL BACK OR CAR CARRIER.I HAVE HAD ONE INCIDENT WITH THE THE"L"ARM BRACKET THAT RETAINS THE "L"ARM FOR THE WHEEL LIFT COMING OFF MY TRUCK AND ANOTHER INCIDENT WHERE THE COMPLETE HYDRAULIC CONTROL PANEL ASSEMBLY THAT GOES FROM ONE SIDE OF THE TRUCK TO THE OPPOSITE SIDE, FALLING DOWN.THE EQUIPMENT WAS INSTALLED BY CHEVRON CARRIERS AND WRECKERS,LOCATED AT 7320 W.MARKET ST,MERCER,PA,16137.THEIR PHONE NUMBER IS 724-981-7500 OR 800-886-6400.I CONTACTED CHEVRON AND NOTIFIED THEM OF THE PROBLEM WITH THE HYDRAULIC CONTROL PANEL AND ASKED FOR REIMBURSEMENT FOR THE REPAIR TO WHICH I WAS REFUSED.I DEEM THESE TO BE SAFETY ISSUES.BOTH PROBLEMS WERE CAUSED BY THE LACK OF LOCK WASHERS OR SPACER WASHERS BEING INSTALLED UNDER THE HEADS OF THE BOLTS CAUSING THE BOLTS TO LOOSEN UP ON THE " L" ARM AND THE BOLTS THAT HOLD THE HYDRAULIC PANEL IN PLACE WORE THRU THE PLATE UNDERNEATH CAUSING THE BOLTS TO FALL THROUGH THE ELONGATED HOLES AND FALLING DOWN.IT APPEARS AT THIS TIME THAT CHEVRON HAS BRUSHED OFF MY VERBAL COMPLAINTS TO THEM.THE SERIAL NUMBER FOR REFERENCE TO CHEVRON FOR THE TOW EQUIPMENT PACKAGE IS 10164820.I WAS ADVISED BY CHEVRON THAT THE VEHICLE HAD A ONE YEAR WARRANTY ON IT AND THAT THEY WAOULD NOT BE RESPONSIBLE FOR THE REPAIRS/REIMBURSEMENT..TO WHICH I ADVISED THEM THAT IT WAS A MANUFACTURERS DEFECT THAT CAUSED BOTH PROBLEMS. THANK YOU FOR YOUR TIME IN CONSIDERING THIS MATTER. WALTER LEUCI PTL ENTERPRISE PTL TOWING. *AK
ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Consequence & remedy
Consequence: THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
ON CERTAIN HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
Consequence & remedy
Consequence: IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN ON APRIL 18, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
ON CERTAIN MEDIUM AND HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
Consequence & remedy
Consequence: IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN SEPTEMBER 11, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH BOSTROM DRIVER SEAT MODELS (910, 910SC, OR 914) AND INTERNATIONAL'S PARKING BRAKE CODE 04036. IF SOMEONE OUTSIDE THE CAB ADJUSTS/SLIDES THE DRIVER'S SEAT TO ITS MOST FORWARD POSITION, WITH THE PARKING BRAKE SET, THE SEAT WILL CONTACT AND RELEASE THE PARKING BRAKE LEVER.
Consequence & remedy
Consequence: IF THE PARKING BRAKE IS ACCIDENTALLY RELEASED, THE VEHICLE COULD MOVE UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A STOP-BRACKET ON THE SEAT TRACK TO LIMIT THE TRAVEL OF THE SEAT SO THAT THE SEAT CAN NOT RELEASE THE PARKING BRAKE LEVER. OWNER NOTIFICATION BEGAN APRIL 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2001 International Harvester 4700 Problems, Complaints & Recalls | Skip That Year