1987 International Harvester 3800

I PURCHASED LESSONS AND A SCHEDULED ROAD TEST FOR THE TRACTOR TRAILER LICENSE FROM THIS COMPANY. THE CONDITION OF THE VEHICLE I WAS ASSIGNED TO (WHICH HAPPENS TO BE THE ONLY 18-WHEEL VEHICLE THEY OFFERED), WAS IN EXTREMELY POOR AND WOULD DEFINITELY NOT PASS THE PRE-TRIP INSPECTION REQUIRED BY LAW TO EVEN TAKE THE TRUCK ON THE ON THE ROAD(LOW AIR WARNING SIGNAL, CRACKED WINSHIELD, ETC.) TWO WEEKS AFTER MY SECOND LESSON, I EXPRESSED MY CONCERNS TO THE INSTRUCTOR AGAIN - BUT WAS TREATED IN AN EXTREMELY HOSTILE AND UNPROFESSIONAL MANNER - AT WHICH TIME HE LEFT THE TRUCK AND UNMANNED AND DECIDED TO LEAVE. I THEN WENT TO THE OFFICE TO SPEAK TO SOMEONE ABOUT WHAT HAD HAPPEND - MAINLY TO THE MANAGER. HOWEVER, THE MANAGER WAS NOT PRESENT AND I WAS TOLD THAT THIS IS REOCCURING ISSUE WITH OTHER STUDENTS BY SOMEONE WHO WORKED THERE. THEY MENTIONED THAT BECAUSE OF THE PROBLEMS WITH THE TRUCK, THE STUDENTS WERE NOT EVEN ALLOWED TO TAKE THE ROAD TEST BY THE NY STATE INSTRUCTOR. THE CONDITION OF TRUCK WOULD NOT PASS INSPECTION. BESIDES THIS BEING MY MAJOR ISSUE WITH THIS COMPANY, I WAS ALSO FORCED TO BEGIN LESSONS ON UNTIMELY SCHEDULE - 45 MINS TO AN HOUR. I WAS SO FRUSTRATED WITH THE LACK OF PROFESSIONALISM AND MANNER OF THIS COMPANY, I ASKED FOR MY MONEY ($545) BACK. I WAS THEN TOLD THAT THEY WOULD "FIX" THE TRUCK AND TRY TO RESCHEDULE MY LESSONS TO A LATER DATE. HOWEVER, MY ROAD TEST IS A WEEK AWAY AND THEY'RE CLAIMING TO HAVE NO OPEN APPOINTMENTS. THE LAW STATES THAT YOU CANNOT TAKE OUT A VEHICLE WITH AIRBRAKES IF THE LOW AIR WARNING SIGNAL IS NOT FUNCTIONAL. *AK