2017 Infiniti QX60

UNEXPLAINED ACCELERATION CAUSED VEHICLE TO EXCEED POSTED SPEED LIMIT AND DRIVER'S DESIRED SPEED. ON A CITY STREET AT APPROX 7PM I WAS INCREASING SPEED AFTER SITTING AT A STOP LIGHT, I SLOWLY STARTED TO ACCELERATE, I FELT A JOLT & VEHICLE SUDDENLY PICKED UP SPEED. NOT KNOWING WHY THIS WAS HAPPENING I REPEATEDLY PUSHED THE CANCEL BUTTON ON THE STEERING WHEEL & PUSHED THE BRAKE PEDAL. VEHICLE CONTINUED TO PICK-UP SPEED WHEN I STOPPED PUSHING BRAKE PEDAL. I CAME TO A COMPLETE STOP & VEHICLE WENT TO PICKING UP QUICK SPEED WITHOUT ME PUSHING ACCELERATOR PEDAL. I PULLED INTO VACANT PARKING LOT, PUT VEHICLE IN PARK, REMOVED MY FOOT FROM BRAKE PEDAL & VEHICLE ACCELERATED HIGH (RPMS) BY ITSELF FOR A FEW SECONDS & STOPPED (WENT TO NORMAL IDLING). I TURNED VEHICLE OFF, RESTARTED & THE VEHICLE DROVE NORMALLY AFTERWARDS. I HAVE REVIEWED OWNERS MANUAL & CAN'T FIGURE OUT WHAT I MAY HAVE DONE TO CAUSE THE UNEXPECTED VEHICLE ACCELERATION THAT PUSHING THE CANCEL BUTTON ON THE STEERING WHEEL AND/OR PUSHING THE BRAKE PEDAL WOULDN'T TURN OFF. I WAS NOT ATTEMPTING TO USE SPEED CONTROL FUNCTIONS OF THE VEHICLE. STANDARD DRIVING. I BELIEVE IT WAS A VEHICLE MALFUNCTION AND NOT DRIVER ACTION THAT CREATED THIS UNSAFE SITUATION. THANKFULLY SURROUNDING TRAFFIC WAS LIGHT ON WHAT IS TYPICALLY A BUSY STREET.

CAR WAS RUNNING WELL AND DID NOT HAVE ANY ISSUES THEN WENT TO START AND CAR WOULD NOT START, HEADLIGHTS STARTED FLICKERING, WARNING LIGHTS CAME ON AND CAR WOULDN'T START. WAS ABLE TO GET IT TO START AND DRIVE HOME BUT POWER STEERING WENT OUT, COULD NOT ACCELERATE ON A HWY, LIGHTS CONTINUED TO FLICKER. WAS NOT SWITCHING GEARS. ONCE WE GOT HOME TURNED THE CAR OFF AND HAVE NOT BEEN ABLE TO START IT SINCE. WE HAD IT TOWED TO NISSAN DEALERSHIP AND THEY CAN'T FIGURE OUT WHAT IS WRONG AND IT'S BEEN THERE FOR OVER THREE WEEKS. NISSAN IS SAYING WE NEED A NEW $14,0000 ENGINE. THIS IS A THREE YEAR OLD CAR WITH NO PROBLEMS, NO INDICATION OF ANY ISSUES AND ONE DAY IT JUST STOPS DRIVING. HAVE RESEARCHED THIS YEAR, MAKE AND MODEL AND HAVE HEARD THIS IS A COMMON PROBLEM. INFINITI HAS NOT DONE ANYTHING ABOUT IT AND SAYS IT'S NOT THEIR FAULT. DON'T KNOW WHERE TO GO FROM HERE. THIS CAR NEEDS TO BE RECALLED DUE TO THE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE,

I ACCELERATED THE GAS PEDAL ALL THE WAY DOWN WHILE MERGING TO THE CARPOOL LANE ON HIGHWAY; I TOOK THE FOOT PRESSURE OFF AFTER MERGING THE LANE BUT CAR WAS KEPT ON ACCELERATING. I HAD TO APPLY THE BRAKE SEVERAL TIME DURING 15-20 SECONDS OF THIS EXPERIENCE TO BRING THE HIGH ACCELERATION DOWN TO NORMAL. I TOOK IT TO ONTARIO CALIFORNIA INFINITI DEALERSHIP ON AUG 8, 2020 AND LEFT THE VEHICLE THERE FOR THOROUGH CHECKUP. I RECEIVED A CALL ON AUG 10, 2020 FROM DEALERSHIP SERVICE REPRESENTATIVE THAT THEY COULD NOT REPRODUCE THE ISSUE.

TL* THE CONTACT OWNS A 2017 INFINITI QX60. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED FOR APPROXIMATELY AN HOUR AND TWENTY MINUTES. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO CONTACT ROADSIDE ASSISTANCE WHICH WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO (NATIONWIDE INFINITI OF TIMONIUM 22 W TIMONIUM RD, LUTHERVILLE-TIMONIUM, MD 21093) WHERE THE CONTACT RECEIVED A LOANER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR HAS HAD ISSUES FROM THE DAY I GOT IT WHICH HAVE GOTTEN PROGRESSIVELY WORSE AND NOW I DON'T FEEL SAFE AND I'M RELUCTANT TO DRIVE IT LET ALONE MAKE THE PAYMENT FOR IT AFTER TAKING IT TO THE DEALER THREE TIMES EXPLAINING THE ISSUE AND LIGHTS THAT COME IN. I HAVE HAD BAD SMELL COMING FROM IT AND AFTER THE THIRD TIME TODAY BEING AT DEALE AND GETTING A LOANER CAR THAT IS NOT EVEN SEMI COMPARABLE TO MY CAR AS I HAVE AN INFINITY QX 60 AND THEY HAVE GIVEN ME A TINY TINY Q30 OR QX AND REFUSED TO GIVE ME A CAR MY SIZE WHICH IS ANOTHER STORY . MY CAR AFTER GETTING IT TONIGHT FROM DEALER AND THEN TELLING ME RECALL WAS FIXED STALLED ON THE FREEWAY AND CAME TO A DROP AS THE CAR BEHIND ME WAS INCHES AWAY FROM SLAMMING INTO ME. AFTER STARTING AND RESTARTING THE ENGINE IT DRIVE AGAIN AND PRIOR TO GETTING HOME AS I LIVE ON A HILL IT STALLED AND WOULDN'T START. THIS HAPPENS REPEATEDLY AND THE DEALER IS TELLING ME NO CODES COME UP WHEN J BRING JT IN. IT BARELY DRIVES AND HAS NO SPEED AND CLEARLY IT'S A DANGEROUS SITUATION AND J HAVE A FOUR AND SIX YEAR OLD IN THIS CAR AND INFINITY CAN'T FIX THESE PROBLEMATIC CARS THEN I SUGGEST PUTTING YOUR CUSTOMERS IN A DIFFERENT CAR. I WON'T DRIVE WITH A STRING ODOR, ELECTRICAL ISSUES AND STALLING ONE MORE DAY AND FIGURE IT OUT CUS I'M LOSING WORK AND CLIENTS AND THIS IS NOW DIGGING INTO MY POCKET BOOK AND IT'S PUTTING MYSELF AND TODDLERS IN A COMPROMISING SAFETY SITUATION. I WAS INFORMED RECALL WAS FIXED WHEN I GOT IT TODAY AND RHIS WEBSITE WOUID HAVE BEEN UPDATED IF THAT WAS TRUE I'M FURIOUS AND MY MECHANIC HAS INFORMED ME OF WHAT THESE ISSUES ARE AND HE HAS GIVEN ME CODES THET INFINITY REFUSES TO ADDRESS SINCE THE LIGHTS ARE NOT ON THE ONE TIME THEY TURNED FAR IN. WHAT KIND OF MECHANICS CAN'T FIGURE A SAFETY ISSUE IN THE ENGINE ? I NEED RESOLUTION AND REIMBURSEMENT FOR MY PAYMENT AS I AM ENTITLED TO DRIVE IN A SAFE CAR

ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.