2017 Infiniti QX60

CAR FAILED TO ACCELERATE ON A MAJOR HIGHWAY (THRUWAY)!! VIRTUALLY NO WARNING AT ALL - ONLY PED INDICATOR LIGHT FLASHED ON/OFF. VERY LUCKY TO BE ALIVE ( MYSELF AND 2 KIDS) . WAS ABLE TO PULL TO SIDE OF ROAD , INTO REST /TRUCK STOP.AREA- BATTERY LIGHT (RED) ILLUMINATED . CALLED SERVICE DEPT AT LOCAL DEALERSHIP - DESCRIBED ISSUE .. NOW CAR IS TURNED OFF - STARTED CAR AGAIN ' ENGINE TURNS OVER - SHIFT TO D TO DRIVE - CAR DOESN'T MOVE. INFINITY , SERVICE (LACK OF ) DEPT , ROADSIDE ASSISTANCE , CONSUMER AFFAIRS .... USELESS . LEFT STRANDED FOR OVER 8 HRS . POLICE FINALLY CAME TO MY ASSISTANCE .. THIS IS A TRANSMISSION PROBLEM , DEFECT - NISSAN & INFINITY ARE AWARE OF CVT ISSUE - THIS IS CRIMINAL . I WAS PUT IN A POTENTIALLY FATAL SITUATION WITH 2 KIDS . MANY COMPLAINTS ON FILE . THE 2017 QX60 NEEDS TO BE RECALLED . DO NOT TRUST THIS VEHICLE .. QUITE SURE LAWSUITS HAVE ALREADY BEEN FILED . SHAME ON INFINITY FOR SELLING THESE CARS . HOPEFULLY , A RECALL WILL TAKE PLACE BEFORE PEOPLE ARE KILLED . INCONCEIVABLE!!!!! I WAS LUCKY. CASE FILE NUMBER AVAILABLE IF NECESSARY.

9-20-2017 APPROXIMATELY 4PM, 90 DEG SUNNY DAY, DRIVING 2017 INFINITI QX60 ON INTERSTATE WHEN SUNROOF EXPLODED. NO OVERPASS OR TRUCK IN AREA WHERE FAILURE OCCURRED. THIS WAS MY FIRST OCCURRENCE OF THIS FAILURE. LOUD NOISE AT TIME OF FAILURE. PHOTOS TAKEN LATER. VEHICLE TAKEN TO INFINITI DEALER FOR REPAIR THE FOLLOWING DAY. SUNROOF REPLACED. I HAVE $1000 DEDUCTIBLE INSURANCE SO I ELECTED TO PAY THE $1319.22 BILL FROM MY PERSONAL ACCOUNT SINCE WARRANTY REPLACEMENT WAS NOT OFFERED. I LATER APPEALED THE EXPENSE AS A WARRANTY FAILURE AFTER SEEING A TV NEWS PROGRAM ABOUT EXPLODING SUNROOFS. I BEGAN MY APPEAL WITH THE DEALER 10-13-2017 AND WAS EVENTUALLY DENIED BY AN INFINITI CASE MNGR ON 10-25-2017. CASE MNGR SAID "THE FAILURE IS NOT A KNOWN CONCERN AT INFINITI". MY RESEARCH ON THE INTERNET SHOWED THAT THERE ARE A LARGE NUMBER OF PEOPLE WHO HAVE EXPERIENCED THIS TYPE OF FAILURE AND THE CAR MANUFACTURER ARE NOT TAKING CARE OF THESE PROBLEMS AS THEY SHOULD. CONSUMER REPORTS HAS PUT OUT TWO ARTICLES IN THE LAST ELEVEN MONTHS ABOUT THIS PROBLEM. I BOUGHT MY CAR NEW 1-30-2017 AND THE SUNROOF FAILED 9-20-2017 WHILE IN NORMAL OPERATION. THE FAILURE OCCURRED LESS THAN EIGHT MONTHS AFTER THE VEHICLE WAS PUT IN SERVICE. THE MANUFACTURERS WHO FAIL TO HONOR THESE FAILURES SHOULD BE PUNISHED AND MADE TO PROVIDE RESTITUTION TO OWNERS WHO HAVE BEEN AFFECTED.