2017 Infiniti QX60

I would like to place a complaint do to major safety concerns to my vehicle. The dealership where I purchased the vehicle is giving the wrong around. The warranty that they gave was there choice. The contract to the vehicle had major fraud issues, however, my financing is with Lend Buzz, they have same documents, the dealership says warranty ended 8-20-2026, myself and financing company didn't receive any documents, now vehicle has major mechanical problems. I am a victim of car purchase contract fraud. The dealership says come in nothing gets done. The dealership is Westchester Toyota 2167 Central Park Avenue, Yonkers NY 10701. I need to speak to a Mr. Rod Solis, General Sales Manager, being blocked internally, within dealership.

When breaking the pedal starts to bounce and make a super loud noise like if the rear tire is flat. It does it sporadically at low speed breaking making it hard to stop the car. I have taken it ti the dealer numerous time and the Infiniti special mechanic cant find the issue. Also, when driving on the highway the slippery sensor turns on slowing down the car suddenly almost causing an accident. The awd overheating sensor turns on as well all the time as well as the one for mismatch tires. This has been happening for almost 2 years.

TL* THE CONTACT OWNS A 2017 INFINITI QX60. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED FOR APPROXIMATELY AN HOUR AND TWENTY MINUTES. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO CONTACT ROADSIDE ASSISTANCE WHICH WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO (NATIONWIDE INFINITI OF TIMONIUM 22 W TIMONIUM RD, LUTHERVILLE-TIMONIUM, MD 21093) WHERE THE CONTACT RECEIVED A LOANER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.

THE FOLLOWING RECALL WAS ISSUED: 'A BRAKE FLUID LEAK ON THE CIRCUIT BOARD MAY RESULT IN AN ELECTRICAL SHORT, INCREASING THE RISK OF A FIRE. NISSAN NORTH AMERICA, INC. (NISSAN) IS RECALLING CERTAIN 2015-2017 NISSAN MURANO, 2016-2017 NISSAN MAXIMA, 2017-2018 NISSAN PATHFINDER, AND 2017 INFINITI QX60 VEHICLES' I TOOK MY CAR IN TO THE DEALER FOR THE RECALL, THE WORK WAS COMPLETED HOWEVER 1 MONTH LATER THE CAR LOST ALL ITS BRAKE FLUID, WE HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. UPON INSPECTION IT WAS DISCOVERED THAT THE RECALL WAS CORRECTED WITH A DEFECTIVE PART. THE RECALL PROBLEM WHICH WAS SUPPOSEDLY FIXED WAS CORRECTED WITH A DEFECTIVE PART WHICH CAUSED AN EXTREMELY DANGEROUS DRIVING SITUATION. OUR TEENAGE DAUGHTER WAS DRIVING AT THE TIME WHEN ALL THE WARNING LIGHTS WENT ONE. OBVIOUSLY THIS RECALL WAS NOT CORRECTED AND IF INFINITI BELIEVES IT WAS, THEY ARE WRONG. HOW CAN A DEFECTIVE PART BE USED FOR A RECALL?

MY CAR HYDROPLANED AND EVERYTHING SHUT OFF. THE BRAKES AND STEERING WHEEL LOCKED AND THE ENGINE SHUT OFF. THERE WAS NOTHING I COULD DO TO PREVENT THE ACCIDENT. I WAS DRIVING UNDER THE SPEED LIMIT AND WAS NOT ENGAGED IN ANY RECKLESS MANEUVERING. I FELT THE CAR SLIDE IN AN UNNATURAL DIRECTION AND WHEN I ATTEMPTED TO COUNTER CORRECT I FOUND THE STEERING WHEEL HAD LOCKED. I NEXT TRIED THE BRAKES WHICH WERE ALSO UNRESPONSIVE. THE VEHICLE SLIDE INTO THE CENTER DIVIDER ON THE FREEWAY AND I SLOWLY ROLLED TO A STOP. UPON COMING TO A STOP THERE WAS A STRANGE ODOR IN THE CABIN OF THE CAR, SOME SORT OF FUME. I TRIED THE GAS PEDDLE BUT THE ENGINE WAS UNRESPONSIVE AS WELL. I WAS PUSHED OFF THE HIGHWAY BY HIGHWAY PATROL. WHEN THE TOW COMPANY SHOWED UP, THE DRIVER OF THE TOW TRUCK WAS ABLE TO START MY CAR BY BYPASSING THE SYSTEMS IGNITION AND JUMP-STARTING IT, HE THEN DROVE IT UP ONTO THE TOW TRUCK BED WITHOUT A PROBLEM. THIS TELLS ME THAT THE BRAKES, POWER STEERING AND ENGINE FAILURE WAS NOT CAUSE BY THE DAMAGE OF THE IMPACT BUT RATHER THAT THE CAR SHUT ITSELF OFF IN MID TRANSIT. I'VE CONTACTED INFINITE AND THEY ARE REFUSING TO RUN A DIAGNOSTIC ON THE ELECTRONICS TO FIND OUT THE CAUSE OF THE FAILURE, SO I AM TAKING MATTERS INTO MY OWN HANDS. I'M GRATEFUL FOR THE CENTER WALL DIVIDER OR ELSE THE CAR WOULD HAVE SLID INTO ONCOMING TRAFFIC! SEARCHING FOR INSIGHT AND/OR SIMILAR EXPERIENCES FORM INFINITE CAR OWNERS.