2009 Infiniti QX56

The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.

MY 2009 INFINITI QX56 HAS A SERIOUS ISSUE WITH THE REAR SUSPENSION THAT STARTED ABOUT A YEAR AFTER I GOT THE CAR WHEN IT WAS AT ABOUT 100,000 MILES AND HAS GOTTEN WORSE, EVEN THOUGH REPAIR SHOPS AND DEALER KEEP TELLING ME IT'S 'FINE'... WHEN TRAVELING DOWN THE HIGHWAY AT SPEEDS OVER 50MPH, IF I HIT OR DRIVE OVER ANY BUMP OR POTHOLE OR DIP OR UNEVEN PAVEMENT, THE BACKEND OF THE CAR FEELS LIKE IT IS GOING TO FISHTAIL OR SWING OUT OF CONTROL AND HAS GOTTEN WORSE. NOW, AT SLOW SPEEDS WHEN I HIT ANY OF THE AFOREMENTIONED TYPICAL ROAD / PAVEMENT ISSUES, THE BACK END SOUNDS LIKE IT IS SLAMMING DOWN ON ITSELF. ALSO, THE BRAKES NOW SOMETIMES FEEL LIKE THE PEDAL IS "LOOSE" AND GOES NEARLY TO THE FLOOR. IF I PUMP THE BRAKE AGAIN, IT GOES BACK TO NORMAL. I HAVE TAKEN THE VEHICLE IN AND BEEN TOLD THE "BRAKES ARE JUST FINE" AND THEY ACT LIKE THEY DON'T KNOW WHAT I AM TALKING ABOUT. THE SAME WITH THE SUSPENSION, EXCEPT FOR NOW THERE IS A "TINGING" SOUND SOMETIMES UPON STARTING OR ACCELERATING. THE REPAIR SHOP TOLD ME THE STRUTS AND SHOCKS ETC 'ARE FINE', BUT THAT THERE MAY BE AN ISSUE WITH THE SUSPENSION THE DEALER ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT, BUT AFTER RESEARCH HERE ... I SEE THAT THIS EXACT PROBLEM IS COMMON WITH THIS VEHICLE AND THE 2011, SUCH THAT THERE IS A RECALL FOR THE MODELS MANUFACTURED NOV. 2009 AND 2010. ALL OF THESE VEHICLES SHOULD BE FIXED BY MANUFACTURER. THEY KNOW THIS IS AN ISSUE AND EVEN RECALLED SOME VEHICLES. THIS TRULY COULD KILL US SOME DAY... BRAKES DON'T WORK OR THE CAR'S BACK-END SWINGS OUT OF THE LANE AND FISHTAILS OUT OF CONTROL ON THE INTERSTATE. IT HAPPENS ALL THE TIME NOW. I RESEARCHED BECAUSE I NEED TO DRIVE MY SON TO COLLEGE AND KNEW IT DIDN'T FEEL SAFE. I FOUND YOU MAY ALREADY BE INVESTIGATING THESE ISSUES AND I WOULD LIKE A RESOLUTION AND TO HAVE MY TESTIMONY INCLUDED. IT'S DANGEROUS.

THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VEHICLE MAKES LOUD NOISES UPON ACCELERATING THE MECHANIC SAID IT'S FROM A CRACKED MANIFOLD WHICH IS COMMON IN THE QX56 AND WANTS $1800 TO REPLACE THE MANIFOLD THIS IS OUT RAGES. THE THROTTLE SAYS THING POSITION ON THE Q X56 IS VERY TOUCHING AND BARELY LAYING YOUR FOOT ON THE GAS PEDAL JOBS FOR ESPECIALLY FROM STOP LIGHTS AND STOP SIGNS UPON INITIAL ACCELERATION THIS IS VERY UNSAFE THE DEALER REFUSES TO FIX IT UNDER WARRANTY.