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2015 Infiniti Q50

Owner reports · Recalls · Investigations

More warning signs than most Q50 years

Owner complaints for the 2015 Infiniti Q50 are substantially higher than the model-year median of 34.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 72 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports2 fire reports8 injury reports

What owners actually said

126 reports
3,400 miles · Sep 22, 2015
Steering

WHILE DRIVING ON THE HIGHWAY 60 PLUS MPH, I LOST CONTROL OF THE VEHICLE. I TURNED THE STEERING WHEEL LEFT AND THE CAR WENT RIGHT. THIS OCCURRED TWICE ON TWO SEPARATE DAYS. THIS IS A MAJOR SAFETY ISSUE. ...UPDATED 12/03/15 *BF UPDATED 10/30/2017*JS

NHTSA ODI #10767585

Mileage unknown · Sep 2, 2015
Air BagsSeat Belts

HI, I PURCHASED THIS VEHICLE AT 7/31/2015. IT'S A BRAND NEW Q50 2015 PREMIUM. I MET TWO ISSUES ABOUT IT: 1. IT'S PASSENGER AIR BAG. THE PASSENGER AIR BAG STATUS LIGHT IS ON WITH AN ADULT OCCUPYING THE FRONT PASSENGER SEAT FOR THE FIRST A FEW MINUTES, SOMETIMES IS 2 MINS, SOMETIMES IS EVEN 5 MINS, BUT IT SUPPOSED TO BE OFF AFTER …

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HI, I PURCHASED THIS VEHICLE AT 7/31/2015. IT'S A BRAND NEW Q50 2015 PREMIUM. I MET TWO ISSUES ABOUT IT: 1. IT'S PASSENGER AIR BAG. THE PASSENGER AIR BAG STATUS LIGHT IS ON WITH AN ADULT OCCUPYING THE FRONT PASSENGER SEAT FOR THE FIRST A FEW MINUTES, SOMETIMES IS 2 MINS, SOMETIMES IS EVEN 5 MINS, BUT IT SUPPOSED TO BE OFF AFTER 7 SECONDS. I'M WORRIED ABOUT THE MY SAFETY IN THAT PERIOD. 2. THE SEAT BELT ISSUE. ONCE I WAS SITTING ON THE PASSENGER SEAT, I DIDN'T BUCKLE UP YET, BUT THE SEAT BELT STATUS LIGHTS WAS NOT ILLUMINATED. YESTERDAY, MY BOYFRIEND DROPPED ME OFF, AFTER I LEFT THE PASSENGER SEAT AND TOOK OFF MY CAR, HE SAW THE SEAT BELT STATUS LIGHT WAS ON. I TRIED TO COMMUNICATE WITH THE DEALER AND CUSTOMER SERVICE, BUT IT SEEMS THEY CAN'T HELP ME AT ALL. THEY JUST TOLD ME THERE'S NO CODE SHOWS ANY ISSUES NEED TO BE FIXED. I REALLY WANT TO JUST RETURN THE CAR.......UPDATED 12/10/15 *BF *CN

NHTSA ODI #10761086

Mileage unknown · Aug 24, 2015
Unknown Or Other

TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING AT APPROXIMATELY 30 MPH AROUND A CURVE WITH THE BRAKES ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED WITHOUT WARNING. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT IT W…

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TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING AT APPROXIMATELY 30 MPH AROUND A CURVE WITH THE BRAKES ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED WITHOUT WARNING. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT IT WAS WORKING UP TO STANDARDS. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/5 THE DEALER STATED THE VEHICLE WAS NOT DEFECTIVE. THEY WERE ABLE TO DEMONSTRATED THE STUMBLING OF THE ENGINE, WAS CAUSED BY THE CONSUMERS DRIVING HABIT OF BRAKING WITH HIS LEFT FOOT, RATHER THAN THE RIGHT. THE CONSUMER STATED HIS COMPLAINT WAS UNWARRANTED. UPDATED 10/19/15.*JB *CN

NHTSA ODI #10758977

3,800 miles · Aug 21, 2015
Service Brakes

RECENTLY I WAS SITTING AT A STOPLIGHT ABOUT 3RD IN LINE BEHIND A FORD EXPLORER. I LIVE IN ATLANTA SO STOPLIGHTS ARE EXTRAORDINARILY LONG. I HAD THE CAR IN DRIVE OBVIOUSLY AND MY FOOT FIRMLY ON THE BRAKE. ABOUT 5 MINUTES INTO THE RED LIGHT MY CAR STARTS TO SLOWLY MOVE FORWARD WHILE MY FOOT WAS STILL FIRMLY ON THE BRAKE. THE MOVEM…

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RECENTLY I WAS SITTING AT A STOPLIGHT ABOUT 3RD IN LINE BEHIND A FORD EXPLORER. I LIVE IN ATLANTA SO STOPLIGHTS ARE EXTRAORDINARILY LONG. I HAD THE CAR IN DRIVE OBVIOUSLY AND MY FOOT FIRMLY ON THE BRAKE. ABOUT 5 MINUTES INTO THE RED LIGHT MY CAR STARTS TO SLOWLY MOVE FORWARD WHILE MY FOOT WAS STILL FIRMLY ON THE BRAKE. THE MOVEMENT WAS SIMILAR TO IF THE BRAKE HAD BEEN RELEASED AND THE CAR WAS COASTING IN DRIVE. FORTUNATELY I LEFT SOME DISTANCE BETWEEN MYSELF AND THE EXPLORER IN FRONT OF ME, BUT OBVIOUSLY A MOMENT OF PANIC COMES OVER ME WHEN MY CAR IS MOVING FORWARD WITH MY FOOT ON THE BRAKE. I ATTEMPTED TO PUSH EVEN HARDER ON THE BRAKE WITH NO RESULTS, MY CAR IS STILL INCHING FORWARD CLOSER AND CLOSER TO THE EXPLORER IN FRONT OF ME. THE BRAKE FELT FIRM LIKE IT SHOULD BE WORKING. I HAD TO THINK FAST AND THEN SLAMMED THE GEAR SHIFT INTO PARK. THIS FINALLY STOPPED THE MOVING VEHICLE IN WHAT SEEMED LIKE ONLY MILLIMETERS IN TIME TO AVOID REAR ENDING THE SUV IN FRONT OF ME. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME WHERE THE CAR STARTS TO MOVE AT A PROLONGED STOP WHILE MY FOOT IS ON THE BRAKE. I'M GOING TO TRY TO REPLICATE THE INCIDENT IN A CONTROLLED SAFE ENVIRONMENT TODAY, BUT NEEDLESS TO SAY IT WAS A VERY SCARY MOMENT AND I'M TRULY WORRIED ABOUT THE SAFETY ON THIS VEHICLE.

NHTSA ODI #10750334

72,000 miles · Jul 28, 2015
Unknown Or Other

I JUST LEARNED THIS WEEK THAT MY INFINITI Q50 HAS BEEN DETERMINED TO BE ONE OF THE THREE VEHICLES MOST VULNERABLE TO AUTOMATED HACKING, ALONG WITH THE JEEP CHEROKEE AND THE CADILLAC ESCALADE. CONSEQUENTLY, CHRYSLER RECALLED 1/4 MILLION JEEP CHEROKEES IN ORDER TO PATCH THEIR SOFTWARE TO PREVENT HACKERS FROM TAKING REMOTE CONTROL …

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I JUST LEARNED THIS WEEK THAT MY INFINITI Q50 HAS BEEN DETERMINED TO BE ONE OF THE THREE VEHICLES MOST VULNERABLE TO AUTOMATED HACKING, ALONG WITH THE JEEP CHEROKEE AND THE CADILLAC ESCALADE. CONSEQUENTLY, CHRYSLER RECALLED 1/4 MILLION JEEP CHEROKEES IN ORDER TO PATCH THEIR SOFTWARE TO PREVENT HACKERS FROM TAKING REMOTE CONTROL OF THESE VEHICLES. I ATTEMPTED TO CONTACT INFINITI AND THEY REFUSE TO ACKNOWLEDGE THAT THERE IS EVEN A PROBLEM, LET ALONE THAT THEY ARE WORKING ON A PATCH OF THEIR OWN. I WANT TO KNOW WHAT THE NHTSA IS GOING TO DO ABOUT THIS, AS OPPOSED TO WAITING UNTIL SOMEONE IS KILLED BEFORE ACTING. HURRAH FOR CHRYSLER!

NHTSA ODI #10744476

78 miles · Apr 16, 2015
Exterior Lighting

I GET DISTORTIVE IMAGES AND INTENSE GLARES FROM HEADLIGHTS OF CARS BEHIND ME, AND COMING TOWARDS ME WHEN DRIVING AT NIGHT. THESE IMAGES ARE VERTICAL BEAMS OF LIGHT WITH HORIZONTAL LINES AND SHOOT TOWARDS THE SKY. EVERY CAR BEHIND YOU WILL REFLECT TWO BEAMS WITH THE LINES, AND IF THERE ARE SEVERAL CARS BEHIND YOU IT BECOMES MOR…

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I GET DISTORTIVE IMAGES AND INTENSE GLARES FROM HEADLIGHTS OF CARS BEHIND ME, AND COMING TOWARDS ME WHEN DRIVING AT NIGHT. THESE IMAGES ARE VERTICAL BEAMS OF LIGHT WITH HORIZONTAL LINES AND SHOOT TOWARDS THE SKY. EVERY CAR BEHIND YOU WILL REFLECT TWO BEAMS WITH THE LINES, AND IF THERE ARE SEVERAL CARS BEHIND YOU IT BECOMES MORE PRONOUNCED, LIKE A SEA OF VERTICAL BEAMS WITH GLARING LIGHTS. I ALSO GET INTENSE GLARES OF LIGHTS FROM HEADLIGHTS BEHIND ME AND COMING TOWARDS ME. IT FEELS LIKE EVERY CAR BEHIND OR COMING TOWARDS ME HAVE THEIR HIGH BEAMS ON. THIS EXPERIENCE IS BLINDING, DISTRACTING, DISTURBING, MAKES ME DISORIENTED, AND IS A SAFETY ISSUE. SINCE TAKING OWNERSHIP OF THIS VEHICLE ON MARCH 19, 2015, I HAVE HAD TO LIMIT MY NIGHT DRIVING. THIS EXPERIENCE HAS SUBSTANTIALLY IMPAIRED MY ENJOYMENT OF THIS VEHICLE. I HAVE COMPLAINED TO THE DEALER AND THE MANUFACTURER, AND TO DATE, NO RESOLUTION. THE DEALER, NATIONWIDE INFINITI OF TIMONIUM CLAIMS THAT THE PROBLEM CANNOT BE CORRECTED. DEALER CLAIMS THAT THE AUTO DIMMER IS NOT FAULTY AND ALL THE Q50'S DRIVE THIS WAY. *TR

NHTSA ODI #10706063

Official recalls

3

24V470000 · Power Train:driveline:driveshaft

Jun 21, 2024

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Consequence & remedy

Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

16V430000 · Steering:automated/adaptive Steering; Steering:electric Power Assist System

Jun 13, 2016

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Consequence & remedy

Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Steering:automated/adaptive Steering

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Steering:electric Power Assist System

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.