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2015 Infiniti Q50

Owner reports · Recalls · Investigations

More warning signs than most Q50 years

Owner complaints for the 2015 Infiniti Q50 are substantially higher than the model-year median of 34.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 72 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports2 fire reports8 injury reports

Steering complaints

28 reports
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Mileage unknown · Jul 27, 2026
Steering

After starting the car the steering wheel jumps off center and the steering is all over the place. have to start the car again and the steering wheel jumps the other direction. I strongly suggest this is exactly what the June 13, 2016 NHTSA campaign number 16V43000 the software may reduce steering ability and increase risk of cr…

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After starting the car the steering wheel jumps off center and the steering is all over the place. have to start the car again and the steering wheel jumps the other direction. I strongly suggest this is exactly what the June 13, 2016 NHTSA campaign number 16V43000 the software may reduce steering ability and increase risk of crash.the direct steering system my experience an error at vehicle start up altering the vehicle steering responsiveness and turning radius. Exact problem with this car. This car has been recalled for the driveshaft break NHSTA 24V470000

NHTSA ODI #11753148

Mileage unknown · Jul 21, 2026
Steering

DIRECT ADAPTIVE STEERING EXPERIENCEING AT START UP ALTERING THE VEHICLES STEERING AND RESPONSIVENESS AND TURNING RADIUS DOES NOT WORK AND IS INCREASING THE RISK OF A CRASH. VERY UNSAFE TO DRIVE. THERE IS A RECALL 16V430000 ON THIS VERY PROBLEM. HAVE BEEN TOLD BY DEALERSHIP AND NISSAN MOTORS THAT MY CAR IS NOT ON THE RECALL AND I…

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DIRECT ADAPTIVE STEERING EXPERIENCEING AT START UP ALTERING THE VEHICLES STEERING AND RESPONSIVENESS AND TURNING RADIUS DOES NOT WORK AND IS INCREASING THE RISK OF A CRASH. VERY UNSAFE TO DRIVE. THERE IS A RECALL 16V430000 ON THIS VERY PROBLEM. HAVE BEEN TOLD BY DEALERSHIP AND NISSAN MOTORS THAT MY CAR IS NOT ON THE RECALL AND I WILL HAVE TO PAY MY SELF TO GET FIXED AND TO SEE IF THAT IS THE PROBLEM. READING THE NHTSA CAMPAIGN NUMBER:16V430000 THIS IS THE EXACT PROBLEM WITH THE DIRECT ADAPTIVE STEERING SYSTEM ON THIS CAR. I BELIEVE THIS SHOULD BE COVERED BY THE RECALL!

NHTSA ODI #11751944

Mileage unknown · Jun 23, 2026
Steering

DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the…

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DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the code and did the calibration again only for the issue to happen again once I was close to getting home. Spoke with Martin the advisor and he is saying that he thinks its an issue with the rack and pinion and not a software issue. I bought the rack and pinion from infiniti's wholesale direct website, the rack and pinion came from Infiniti of Winston Salem, so it's an OEM rack and pinion, he said I should take it back to the shop where I got it installed and have them check their work, even though they were able to calibrate the system once the new modules were installed, certify their work and give me back to the keys to the car only for the issue to happen again. Took it back to DriveWorks Auto Center in Union, NJ and they couldn't find any issue with the rack & pinion, said I need a wheel alignment thought, went and got a wheel alignment. Driving home from work yesterday on [XXX] going down the hill and the car steering went out momentarily and the car started pulling to the right, straightened the wheel and now I was swaying to the right. I have a case open with Infiniti Consumer Affairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11745913

Mileage unknown · Sep 26, 2025
Steering

Was making a left turn when the steering stopped working and the motor lost power, the adaptive steering quit working after approximately 15 mins. I started the car and it was working. Went a half mile made a right turn and it went out again. Shut off the motor tried to start it and could not. 20 mins later it started and has be…

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Was making a left turn when the steering stopped working and the motor lost power, the adaptive steering quit working after approximately 15 mins. I started the car and it was working. Went a half mile made a right turn and it went out again. Shut off the motor tried to start it and could not. 20 mins later it started and has been working since. Dealer couldn't find the problem and wouldn't fix it, they also said that their were no recalls but I know that is not true. Infiniti had a law suit brought against them for the adaptive steering issue. If they fixed it why doesn't it work right.

NHTSA ODI #11689862

Mileage unknown · Sep 12, 2025
Steering

Unknown. Started to make left turn steering made loud banging noise then lost all power. Stepped on gas pedal would not go lost steering control and coasted to a stop. Adaptive steering went out. Almost got hit by on coming traffic.

NHTSA ODI #11686782

Mileage unknown · Jul 21, 2025
Steering

Adaptive steering clicks and looses control. Steering wheel jerks back when self aligning. There was a recall for this I believe in June 2016. For 2015 infinity Q50’s but my VIN says that it wasn’t recalled but is the exact description of what is happening.

NHTSA ODI #11674949

Mileage unknown · Apr 21, 2025
Air BagsPower TrainSteering

Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off.

NHTSA ODI #11655792

Mileage unknown · Mar 20, 2025
Power TrainSteeringVehicle Speed Control

Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission…

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Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission $10,446.65 Transmission Valve Body $3693.92 The diagnostic code P0720. Attached is the service bulleting stating they know this will happen and when it does here's how to fix it. Yet they have never recalled the defective transmission. When I contact Infiniti consumer affairs they simply say that they cannot help me because the vehicle does not have warranty. If i had warranty then I would not be reaching out to them for assistance in replacing the transmission.

NHTSA ODI #11649578

Mileage unknown · Nov 14, 2024
Steering

Sitting in parking lot when a malfunction warning popped up with the dashboard lit up. Steering wheel, traction control, front and rear collision control and chassis system control system error. Had car towed to the dealership to find out it was DAST Steering control units. EPS/DAST 3 DTC C13D5-00 Control module, Chassis Control…

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Sitting in parking lot when a malfunction warning popped up with the dashboard lit up. Steering wheel, traction control, front and rear collision control and chassis system control system error. Had car towed to the dealership to find out it was DAST Steering control units. EPS/DAST 3 DTC C13D5-00 Control module, Chassis Control DTC C1B90-00 DAST System, DAST 1 DTC C13E9-00 Booting Angle Processing, DAST 1 DTC C13EB-00 Booting Angle Processing, DAST 2 DTC C13EB-00 Booting Angle Processing.

NHTSA ODI #11625116

Mileage unknown · Apr 17, 2024
Electrical SystemSteeringUnknown Or Other

Power steering failed while driving in parking lot looking for parking spot. Unable to turn wheel without hitting parked car. I was able to drive to end of the lot where there were less cars. Noticed that I was able to turn wheel so long as didn’t step on brakes. The steering wheel was also off alignment. This happed on a Saturd…

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Power steering failed while driving in parking lot looking for parking spot. Unable to turn wheel without hitting parked car. I was able to drive to end of the lot where there were less cars. Noticed that I was able to turn wheel so long as didn’t step on brakes. The steering wheel was also off alignment. This happed on a Saturday evening, next day car was fine all the warning were off. Spoke to service person explained what happened. He basically said if the car is running fine they can check it out but may not find the problem. Since the car was running fine until it wasn’t. Car was parked in garage turned on the car all warning lights go on. Made appointment for 4/3/24 drove car to dealership which is not to far. The warning lights still on and no power steering. Analysis many DTC codes found related to this system:B2512 4WAS SIG: C1B9000 DAST SYSTEM: C1138 4WAS CIRCUIT & C1A04 ABS/TCS/VDC CIRC. Correction Recommended to perform DAST calibration first before performing further diagnosis. COST $539.15 . They also did Multi-Point Inspection items requiring immediate attention Engine Air Filter COST $94.99 GRAND TOTAL $641.64 out of pocket. 4/3/24 picked up car. On that evening drove the car and as I’m pulling up on drive way power steering goes out again. I managed to get the car in garage. Once I’m in push button to close garage doesn’t work and car dies no power at all. Able to get car started by playing with battery cables. On dealership notes car was there 30 miles ago. Now they say wrong battery size. That battery was replaced by them on 2/28/22. Also the battery just past Multi-Point 2 days ago.New battery cost $232.78 now out of pocket $874.42.This is now 4/10/24. Drove that evening and front splash guard fall off had to tie wrap to hold whatever pieces are left. Took it to dealership they took no responsibility. I will need to replace it. I have all my receipts from them they are the only ones who have worked on my vehicle.

NHTSA ODI #11583692

Official recalls

3

24V470000 · Power Train:driveline:driveshaft

Jun 21, 2024

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Consequence & remedy

Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

16V430000 · Steering:automated/adaptive Steering; Steering:electric Power Assist System

Jun 13, 2016

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Consequence & remedy

Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Steering:automated/adaptive Steering

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Steering:electric Power Assist System

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.