I HAD A PROBLEM WITH MY CAR, WITH THE TIRES CONSTANTLY LEAKING. I HAD TO FILL THEM WITH AIR ALL THE TIME, HAD THEM CHECKED A NUMBER OF TIMES, AND HAD TO HAVE THE RIMS CLEANED AND REGROUND, ETC., TRYING TO DETERMINE AND SOLVE THE PROBLEM. AFTER INCREDIBLE AGGRAVATION, WE FINALLY TRACKED THE PROBLEM DOWN TO CRACKS IN THE VALVE S…
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I HAD A PROBLEM WITH MY CAR, WITH THE TIRES CONSTANTLY LEAKING. I HAD TO FILL THEM WITH AIR ALL THE TIME, HAD THEM CHECKED A NUMBER OF TIMES, AND HAD TO HAVE THE RIMS CLEANED AND REGROUND, ETC., TRYING TO DETERMINE AND SOLVE THE PROBLEM. AFTER INCREDIBLE AGGRAVATION, WE FINALLY TRACKED THE PROBLEM DOWN TO CRACKS IN THE VALVE STEMS. THE VALVE STEMS CONTAINED THE AIR PRESSURE SENSORS AND WERE EXPENSIVE TO REPLACE, PARTS WERE AS MUCH AS $135 OR SO EACH, PLUS LABOR, WHICH COULD BE $200 OR MORE, AND THEN ALL THE TIRE PRESSURE SENSORS HAD TO BE RE-SET - I THINK THE TERM WAS RECALIBRATED OR SOMETHING, WHICH MOST PLACES DIDN'T HAVE EQUIPMENT TO DO OR COULDN'T DO CORRECTLY, AND I ALWAYS ENDED UP HAVING TO GO TO A DEALERSHIP. AT LEAST THEY SOMETIMES DIDN'T CHARGE AS MUCH AS THEY COULD, AS I WAS A CAPTIVE; IF THEY DIDN'T DO IT, NONE OF THE SENSORS WOULD WORK. I DISCOVERED THAT THESE VALVE STEM SENSORS WERE SUBJECT TO CRACKING, AND HAD JUST BEEN PUT ON THE CAR FOR THAT MODEL YEAR. MIDWAY THROUGH THE MODEL YEAR, THEY WERE REPLACED WITH ANOTHER TYPE MADE OUT OF BETTER MATERIAL. BEFORE MY MODEL YEAR, THE TYPE USED WAS IN SERVICE I THINK FOR SEVERAL YEARS. THE MID-YEAR REPLACEMENTS WERE USED FOR THE NEXT SEVERAL MODEL YEARS. THIS ALL SUGGESTS THAT THEY KNEW THERE WAS A PROBLEM, BUT AVOIDED PAYING FOR IT OR ISSUING A RECALL. COULD YOU PLEASE INVESTIGATE? THANK YOU
NHTSA ODI #11228277
85,000 miles · Dec 31, 2007
TiresWheels
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOU…
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RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF OVER 200 MILES, PRESSURE LOSS HAD QUIT. CANCELLED DEALER APPOINTMENT. THREE MONTHS LATER, PROBLEM OCCURRED AGAIN. HAD TIRE CHECKED AT NTB, NO LEAKS FOUND. TIRE DISMOUNTED, CHECKED ON INSIDE, NO DEFECTS OR PUNCTURES OR BLISTERS FOUND, WHEEL IN GOOD SHAPE, TIRE REMOUNTED. ONE MONTH LATER, PROBLEM OCCURRED AGAIN, THIS TIME LOSING 10 PSI IN TWO MILES OF FREEWAY DRIVING. AIRED UP. LOST 5 PSI. CHANGED TO SPARE. DEALER MOUNTED NEW TIRE. PRESSURE DROPPED TWO DAYS LATER. DEALER INSTALLED NEW WHEEL (COULDN'T EXACTLY MATCH EXISTING COLOR--GREAT ON A $60K CAR.) AND REMOTE PRESSURE SENSOR. PROBLEM CURED. COST: NEW TIRE--$350, TOSSED TIRE WITH 30K LEFT ON IT (SUSPECTED OF BEING CAUSE)--$350, NEW TAKE-OFF WHEEL--$800, NEW SENSOR--$260. TOTAL COST, INCLUDING MECHANIC AND TRASHED GOOD TIRE--$2,000. NO DIAGNOSIS EVER OFFERED. *TR
NHTSA ODI #10213324
1,000 miles · Aug 7, 2003
Wheels
I OWN A 2002 INFINITI Q45, WHICH WAS PURCHASED NEW. SINCE TAKING DELIVERY OF THE VEHICLE ON AUGUST 8, 2002, I HAVE REPEATEDLY COMPLAINED OF VIBRATION AND VIBRATION RELATED ISSUES, BUT THE DEALERSHIP WAS NEVER ABLE TO CORRECT THE PROBLEM. ON MY LATEST VISIT, DURING THE 22500-MILE SERVICE, THE DEALERSHIP INFORMED ME THAT ALL FOU…
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I OWN A 2002 INFINITI Q45, WHICH WAS PURCHASED NEW. SINCE TAKING DELIVERY OF THE VEHICLE ON AUGUST 8, 2002, I HAVE REPEATEDLY COMPLAINED OF VIBRATION AND VIBRATION RELATED ISSUES, BUT THE DEALERSHIP WAS NEVER ABLE TO CORRECT THE PROBLEM. ON MY LATEST VISIT, DURING THE 22500-MILE SERVICE, THE DEALERSHIP INFORMED ME THAT ALL FOUR OF MY FACTORY WHEELS WERE BENT. THE TECHNICIAN AT THE DEALERSHIP SAID THAT THEY SEE THIS REGULARLY AND THAT IT IS CAUSED BY IMPERFECTIONS IN THE ROAD SURFACEPOTHOLES, BRICK ROADS, UNEVEN PAVEMENT, ETC. I EXPLAINED THAT I HAVE NOT HIT ANY POTHOLES OR UNEVEN PAVEMENT AND THE BRICK ROADS THAT I HAVE DRIVEN ON ARE IN GOOD CONDITION, BUT THE DEALERSHIP REFUSES TO REPAIR OR REPLACE MY WHEELS. BEING THAT THE DEALERSHIPS TECHNICIAN TOLD ME THIS IS A COMMON PROBLEM WITH MY CAR, I BELIEVE THAT THE FACTORY INFINITI 18 WHEELS ARE MADE OF AN ALUMINUM ALLOY, WHICH IS TOO SOFT AND BENDS TOO EASILY UNDER NORMAL ROAD CONDITIONS. FURTHERMORE, INFINITI OWNERS MAY BE UNAWARE THAT THEIR WHEELS ARE BENT AND UNSAFE AND CONTINUE TO DRIVE ON THEM. *PH
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Infiniti Q45 Problems, Complaints & Recalls | Skip That Year