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2012 Infiniti M37

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

25 reports with mileage · 6 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

Engine complaints

6 reports
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53,000 miles · Oct 1, 2020
EnginePower TrainVehicle Speed Control

I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT T…

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I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME

NHTSA ODI #11362297

65,000 miles · Jan 21, 2019
EngineSteering

I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT …

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I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. I TOOK IT TO MY MECHANIC & THEY TOLD ME THERE WAS NO OIL IN IT..THE OIL WAS COMPLETELY GONE. THERE WAS NO OIL SPOTS IN MY DRIVEWAY AT ALL WE COULDN'T UNDERSTAND WHERE THE OIL COULD HAVE GONE IN LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. THE MECHANICS FILLED IT WITH OIL, I DROVE IT ONLY LOCALLY A FEW WEEKS & WHEN I CHECKED IT AGAIN THE OIL WAS GONE..WITH NO OIL STAINS IN MY DRIVEWAY. I CALLED INFINITY, THEY TOWED IT TO INFINITY DEALERSHIP IN NJ, THE DEALERSHIP TOLD ME IT WAS DUE TO NEGLECTING TO HAVE THE OIL CHANGED & I NEEDED A NEW MOTOR WHICH COST APPROX $12,000. I TOLD THEM I HAVE RECEIPTS OF THE OIL CHANGES & THEY SAID THEN IT WAS NEGLECTED PRIOR TO MY OWNING IT WHICH I CANNOT UNDERSTAND HOW THAT COULD BE AFTER OWNING THE CAR FOR OVER 3 YEARS WITHOUT A PROBLEM, THEY THEN ACCUSED ME OF NEGLECTING THE CAR BECAUSE I DIDN'T BRING IT TO THEM FOR MAINTENANCE. NO ONE I SPOKE TO CAN UNDERSTAND HOW IT COULD RUN COMPLETELY OUT OF OIL IN LESS THAN 1000 MILES & IT DIDN'T START RUNNING BAD GRADUALLY IT LITERALLY HAPPENED OVERNIGHT. ONE MECHANICS I SPOKE TO SAID IT MAY BE A DEFECT TO LOOK UP RECALLS, I SAW A SIMILAR ISSUE ON SOME MODEL INFINITIES BUT MY CAR WAS NOT INCLUDED IN THE RECALL. I NOW HAVE LESS THAN 69,000. MILES ON AN INFINITY WHICH NEEDS A NEW MOTOR THAT COSTS MORE THAN THE CAR VALUE.

NHTSA ODI #11171140

65,000 miles · Nov 2, 2018
Electrical SystemElectronic Stability Control (esc)Engine

2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW W…

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2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.

NHTSA ODI #11144828

41,000 miles · Mar 29, 2016
Electrical SystemElectronic Stability Control (esc)Engine

VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN

NHTSA ODI #10852240

300 miles · Mar 15, 2013
EnginePower Train

HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUCH THE BRAKES THE CAR DROPS TWO…

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HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUCH THE BRAKES THE CAR DROPS TWO OR THREE GEARS CAUSING THE CAR TO SHAKE VIOLENTLY FROM THE DOWNSHIFT. THE ENGINE KNOCKS CONSTANTLY AT LOW SPEEDS DUE TO THE GEARING EVEN THOUGH PREMIUM FUEL IS REQUIRED. DEALER HAS TRIED TO REPAIR AND APPLIED SOFTWARE PATCH THAT TOOK ALMOST A YEAR TO RECEIVE BUT NO HELP. DEALERSHIP SAYS NOTHING CAN BE DONE. FROM RESEARCH AND OTHER NHTSA COMPLAINTS THIS IS A COMMON PROBLEM. TRIED TO GET INFINITI TO REPURCHASE BUT THEY REFUSE TO STAND BEHIND CAR, SAY IT'S "WITHIN SPECS". CAR IS UNSAFE BECAUSE OF SEVERE DOWNSHIFT COMPRESSION AT HIGHER SPEED, NO POWER AND SEVERE HESITATION AT LOWER SPEEDS. *TR

NHTSA ODI #10503221

3,300 miles · Oct 2, 2012
EngineService BrakesVehicle Speed Control

9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REA…

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9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL WILL PULSATE AND THE ENGINE RPM WILL INCREASE SIGNIFICANTLY. BASICALLY THE CAR DRIVES THROUGH THE DRIVER'S COMMAND TO STOP. LAST NIGHT IT WAS SO BAD THAT I HAD TO SWERVE INTO THE ONCOMING LANE BECAUSE IT WOULD NOT STOP IN TIME TO PREVENT ME FROM REAR-ENDING THE UPS TRUCK. I AM A VERY SOUND DRIVER THAT DOES NOT TAIL GATE AND THIS CAR HAS DONE THIS NOW 3 TIMES. THE OTHER TWO TIMES I WAS TRYING TO AVOID ANIMALS THAT SHOT OUT IN FRONT OF ME. I SEE THAT THIS HAS BEEN A KNOWN PROBLEM ON SEVERAL MODEL YEAR CARS FOR INFINITI. *TR

NHTSA ODI #10478297

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.