2009 Infiniti G37

MY CAR WAS SLOWING DOWN AND JERKED IN AND OUT OF FIRST GEAR IVE BEEN HAVING THIS PROBLEM FOR MOTNTHS I LOOKED ON INFINITI FORUM AND SEEN ITB12-027D AND INFINITI WILL NOT FIX MY CAR I ALMOST HIT SOMEONE CAR DUE TO THE CAR DRIVING REALLY WEIRD ! AND SWERVED AND HIT A CURB INSTEAD THIS IS RIDICULOUS IM ALSO REPORTING THIS TO THE BBB AS WELL BECAUSE PLENTY OF PEOPLE ARE REPORTING THIS AS AN ISSUE WITH THIS YEARS TRANSMISSION AND ENGINE AND THEY ARENT DOING ANYTHING TO FIX IT BUT THROW PRICES AT THEIR CUSTOMERS FOR THE TO FIX TEHE PROBLEM THEMSELVES

THE AIRBAG WARNING LIGHT IS FLASHING ON MY - I TOOK IT TO THE DEALER AND ASK THEM TO INVESTIGATE OR IF THERE WAS A RECALL I'M CONCERNED THAT THE AIRBAG IS IN DEFAULT THEY CLAIMED THERE WAS NO RECALL AND THAT IT WOULD COST ME LOT OF MONEY FOR THEM TO FIX IT .ITS STILL FLASHING AND THAT WAS ABOUT A YR AGO DEALER SHOULD HAVE RECORD KERNEY MESA INF SAN DIEGO

MY INFINITI SUSTAINED FRONT SUBFRAME DAMAGE FROM ROAD DEBRIS ON SEPT 27, 2020.UPON INSPECTION I SAW THE DAMAGE AND FILED A CLAIM WITH ALLSTATE INSURANCE (CLAIM #060646535) ON NOV 11, 2020. DURING THE CLAIM ALLSTATE REFUSED TO PAY FOR A NEW FRONT SUSPENSION MEMBER (INFINITY PART NUMBER 54401-JK00B) AND DEMANDED A USED PART, TAKEN OFF A SALVAGED "JUNK YARD" CAR BE USED. I INQUIRED ABOUT THE TESTING DONE TO CONFIRM STRUCTURAL INTEGRITY OF THE "RECYCLED" PART AND FOUND ONLY A CURSORY VISUAL INSPECTION WAS DONE. BECAUSE ALLSTATE WOULD NOT PAY FOR A NEW PART I COULD NOT GET THE CAR REPAIRED AT THE DEALER AS THE DEALER ONLY PUTS NEW PARTS ON CARS. SO I TOOK THE CAR TO CALIBER COLLISION, 1203 AVE K, PLANO, TEXAS 75074. CALIBER WAS ABLE TO "WORK THE SYSTEM" TO GET ALLSTATE TO PAY FOR A NEW PART. MY UNDERSTANDING IS BODY SHOPS DELIBERATLY PURCHASE USED PARTS FOR A LOW QUALITY SUPPLIER THEN REJECT THE PART AND THEN ALLSTATE ALLOWS A NEW PART TO BE PURCHASED. JUST A LITTLE "FOOLING" THE INSURANCE COMPANY. SO COMPLIANT #1 IS WHY ALLSTATE IS ALLOWED TO PUT UNTESTED MAJOR STRUCTURAL PARTS FROM JUNK YARD CARS ONTO CARS ON US HIGHWAYS. THIS IS SIMILAR TO THE STATE FARM BONDING VS. SPOT WELDING REPAIR DONE ON CAR ROOFS WHICH CAUSED INJURY AND A MAJOR LAWSUIT. MY COMPAINT #2 IS THAT CALIBER RE-USED THE SINGLE USE "CRUSH NUTS" WHICH SECURE THE SUSPENSION TO THE UNIBODY DESPITE BEING SHOWN THAT INFINITY LISTS THESE AS 1 TIME USE PARTS WHICH MUST BE REPLACED. I FOUND THIS OUT WAS WAS TOLD THAT IF I PURCHASED THE NUTS I WOULD BE REIMBURSED AND IF I INSTALLED THEM MYSELF MY WARRANTY WE REMAIN IN FORCE. NOW I CANNOT GET CALIBER TO REIMBURSE ME THE $17.28 FOR THE NEW CRUSH NUTS. HOW CAN BODY SHOPS BE ALLOWED TO NOT FOLLOW AUTO MANUFACTURES SAFETY DRIVEN REQUIREMENTS AND RE-USE CRUSH NUTS THAT ARE ONE TIME USE ONLY. ANOTHER MAJOR SAFETY CONCERN ON THE SAME REPAIR.

UPON STARTING THE 2009 G37 WITH JUST OVER 73K MILES ON IT, THE AIRBAG LIGHT BEGAN FLASHING.THE FOLLOWING WEEK, ON DECEMBER 28, 2020, I TOOK THE CAR TO SEWELL INFINITI OF FT. WORTH TO HAVE THE PROBLEM DIAGNOSED. THE FAULT CODE "B1018 OCCUPANT SENSOR UNIT FAIL" WAS FOUND. THE ONLY REMEDY IS TO REPLACE THE PASSENGER SEAT LOWER CUSHION ASSEMBLY FOR $6575.89. THE UPSHOT IS THE CAR IS UNSAFE TO DRIVE WITH A PERSON IN THE PASSENGER SEAT BECAUSE THE AIRBAGS WILL NOT DEPLOY.

THE PASSENGER AIRBAG LIGHT IS BLINKING DUE TO A FAULTY SENSOR CONTAINED IN THE PASSENGER SEAT. IF THIS LIGHT DOES NOT TURN OFF, NO AIRBAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT, WHICH IS A HUGE SAFETY ISSUE. INFINITI CHARGES MORE THAN $7000 TO REPLACE THE SENSOR AND THE SEAT TO FIX THIS OUT OF WARRANTY. INFINITI REFUSES TO DO A RECALL FOR THIS ISSUE WHICH HAS BEEN FOUND TO BE VERY COMMON IN NISSAN AND INFINITI VEHICLES.

AFTER PURCHASING THE VEHICLE USED, I BEEN EXPERIENCING ISSUES WITH THE VEHICLE. THE SERVICE ENGINE SOON INDICATOR HAS ILLUMINATED ON THE DASHBOARD AFTER TWO WEEKS OF THE PURCHASE. I TOOK THE VEHICLE TO VALVOLINE FOR THE OIL CHANGE SERVICE, AND THE LIGHT WAS STILL ILLUMINATED. NOTIFIED MY PERSONAL MECHANIC OF THE ISSUE AS WELL AS THE DEALER. TOOK THE VEHICLE TO AUTOZONE AND USED THEIR FREE DIAGNOSTIC READER, WHICH STATED THE O2 SENSOR FOR BANK 2 SENSOR 1 AS THE ISSUE. PURCHASED THE PART FROM THE DEALER, TOOK IT TO THE MECHANIC FOR SERVICE. AFTER I PAID FOR THE SERVICE, THE SAME DAY THE SERVICE ENGINE SOON LIGHT ILLUMINATED AGAIN. THE NEXT DAY I TOOK IT BACK TO AUTOZONE AND THE DIAGNOSTIC READ BANK 1 SENSOR 1. TOOK IT TO MULTIPLE MECHANICS TO ONLY HAVE THE RUN AROUND OF PAYING THEM TO LOOK AT BUT NOT FIX THE ISSUE. CALLED THE DEALER I PURCHASED IT FROM, AND THEY WAS SUPPOSED TO SET AN APPOINTMENT WITH THEIR MECHANIC AND DID NOT. I HAD TO RESCHEDULE THE APPOINTMENT ON MY OWN. NEVER TOOK IT BECAUSE I WENT BACK TO MY MECHANIC AND HE SUPPOSEDLY FIXED THE SENSOR. AGAIN, THE SAME DAY OF SERVICE THE SERVICE ENGINE SOON LIGHT ILLUMINATED AGAIN, THE CAR STALLED VERY BADLY, AND SHUT OFF ON ME. I WAS ABLE TO RESTART THE ENGINE, AND DRIVE IT HOME. NOT ONLY AM I MAKING MONTHLY PAYMENTS ON THE VEHICLE, I'M PAYING FOR A VEHICLE THAT IS A HAZARD ON THE ROAD. I AM PUTTING MONEY I DON'T HAVE INTO A LEMON, ONLY HAVING THE VEHICLE FOR TWO MONTHS WITH A ELECTRICAL AND ENGINE ISSUE THAT I CAN NOT RESOLVE ON MY OWN.

I TURNED ON MY CAR IN MY DRIVEWAY ONE DAY AND THE AIRBAG LIGHT WAS ON. IT TURNS OUT THAT THE PASSENGER SEAT SENSOR HAS GONE BAD IN MY CAR. THE CAR HAS BEEN TAKEN CARE OF AND HAS 50,000 MILES. THIS SEEMS TO BE A VERY COMMON AND EXPENSIVE ISSUE AND SHOULD BE A RECALL. NOT TO MENTION THAT IF YOU'RE IN AN ACCIDENT AND HAVE A PASSENGER SITTING IN YOUR CAR, THEIR AIRBAGS WILL NOT DEPLOY RESULTING IN SERIOUS INJURY.