IllustrationCar is parked in open space. Rain occurs throughout the morning and rain water is in the passenger front floor dripping from the A Pillar.
2009 Infiniti G37
Owner reports · Recalls · Investigations
More warning signs than most G37 years
Owner complaints for the 2009 Infiniti G37 are substantially higher than the model-year median of 64.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all G37 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
300–25K
1025–50K
3250–75K
2575–100K
23100–150K
6150K+
126 reports with mileage · 41 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports0 fire reports1 injury reports
Structure complaints
5 reportsI HAVE A 2009 INFINITI G37 WITH THE DASHBOARD ALL CRACKED. THIS WAS A PROBLEM AS WELL IN MY 2006 INFINITI M35. WHEN MY PREVIOUS INFINITI HAD THE WHOLE DASHBOARD CRACKED IT WAS A RECALL AND I TOOK IT TO INFINITI AND HAD IT REPLACED. I THOUGHT THE SAME WOULD HAPPEN FOR THIS ONE SINCE IT'S THE SAME EXACT PROBLEM BUT I FIND THERE IS…
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I HAVE A 2009 INFINITI G37 WITH THE DASHBOARD ALL CRACKED. THIS WAS A PROBLEM AS WELL IN MY 2006 INFINITI M35. WHEN MY PREVIOUS INFINITI HAD THE WHOLE DASHBOARD CRACKED IT WAS A RECALL AND I TOOK IT TO INFINITI AND HAD IT REPLACED. I THOUGHT THE SAME WOULD HAPPEN FOR THIS ONE SINCE IT'S THE SAME EXACT PROBLEM BUT I FIND THERE IS NO RECALL FOR THIS MODEL. I BELIEVE IT HAD TO DO SOMETHING WITH THE AIR BAGS CAUSING THE CRACKING ON THE ENTIRE DASHBOARD. THIS SHOULD BE FIXED IN ALL INFINITI CARS AS THIS IS THEIR ISSUE.
MY CAR IS TEN YEARS OLD, FROM OHIO, SHOULD MY FRAME BE RUSTED OUT UNDERNEATH TO THE POINT THAT MY REAR LEFT TIRE COMPONENT IS ABOUT TO SEPARATE FROM THE FRAME? EVERY SMALL BUMP IN THE ROAD MAKES A NOISE LIKE A HAMMER HITTING METAL AND IT HAS WORN OUT THE LEFT REAR SHOCK. MY MECHANIC TOLD ME IT WAS IRREPLACEABLE
DASH BOARD IS MELTING. VERY HOT TO TOUCH. *TR
7.8.14 VEHICLE BOUGHT IN TO SERVICE DEPT TO INSTALL NAVIGATION MAP UPDATE. WAS TOLD THAT NAVIGATION UNIT WASN'T WORKING. INFINITI ORDERED REFURBISHED UNIT. 7.16.14 NOTICED GASH IN DASHBOARD NEXT TO VENT WHERE THEY HAD TO REMOVE TO BE ABLE TO INSTALL NEW NAVIGATION UNIT. I HAVE EXTENDED WARRANTY FOR 2 MORE YEARS. 7.23…
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7.8.14 VEHICLE BOUGHT IN TO SERVICE DEPT TO INSTALL NAVIGATION MAP UPDATE. WAS TOLD THAT NAVIGATION UNIT WASN'T WORKING. INFINITI ORDERED REFURBISHED UNIT. 7.16.14 NOTICED GASH IN DASHBOARD NEXT TO VENT WHERE THEY HAD TO REMOVE TO BE ABLE TO INSTALL NEW NAVIGATION UNIT. I HAVE EXTENDED WARRANTY FOR 2 MORE YEARS. 7.23.14 BROUGHT CAR IN TO SHOW THE GASH IN THE DASHBOARD NEXT TO THE AC VENT AFTER THE NAVIGATION UNIT WAS INSTALLED. [XXX] THE SERVICE MANAGER LOOKED AT THE GASH AND ALSO DISCOVERED THE MELTING DASHBOARD AFFECT NEAR THE WINDOW. HE SAID HE WOULD ORDER NEW DASHBOARD AND CALL ME WHEN IT ARRIVED TO INSTALL. 8.12.14 CALLED [XXX] 3 TIMES AS I DID NOT HEAR BACK FROM HIM ABOUT THE ARRIVAL OF THE NEW DASHBOARD. FINALLY SPOKE WITH HIM AND HE SAID THAT HE WANTED TO TRY AND REPAIR IT BEFORE REPLACING IT. THAT WAS UNACCEPTABLE TO ME. I RESEARCHED MELTING DASHBOARD AND DISCOVERED THIS IS AN ISSUE WITH INFINITI'S AND OTHER VEHICLES. I PLACED A CALL TO CORPORATE INFINITI AND LEFT MESSAGE FOR [XXX] TO DISCUSS THIS ISSUE AND SEE WHAT TO DO ABOUT GETTING A NEW DASHBOARD AS THAT IS WHAT THE SERVICE MANAGER NOTATED ON HIS FORM ON 7.23.14. 8.13.14 [XXX] CASE# [XXX] [XXX] IS SPECIALIST IN MY AREA - SHE WILL CALL ME BACK - [XXX] 8.14.14[XXX] IS IN TOUCH WITH SERVICE MANAGER AT INFINITY. SHE WILL CALL ME BY THE END OF THE BUSINESS DAY NEXT TUESDAY TO LET ME KNOW THE OUTCOME 8.25.14 INFINITI SAID THEY WILL NOT REPLACE DASHBOARD. NOT COVERED. I HAVE PHOTOS SHOWING THE SAFETY ISSUE OF THE GLARE OFF OF THE DASHBOARD. IT MAKES SEEING THE ROAD DIFFICULT AND A CLEAR SAFETY HAZARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.