2009 Infiniti G37

REAR GALLEY GASKET FAILURE, VEHICLE IS OUT OF WARRANTY, BUT ONLY HAS 56K MILES ON THE ENGINE. IS DAILY DRIVEN AND NOT USED FOR ANY DRIVING OUTSIDE OF THE DAY TO DAY ROUTINE. CONTACTED THE DEALERSHIP AND WHILE THEY SEE THESE GASKET FAILURES OFTEN THEY WERE UNABLE TO DO ANY TYPE OF WORK ON THE VEHICLE DUE TO IT BEING OUTSIDE OF THE WARRANTY. THE FIX WILL BE TO REPLACE THE GASKET WHICH WILL BE A 4,000$ REPAIR, ON A CAR THAT IS ONLY 9 YEARS OLD AND HAS LOW MILES. THIS FAILURE OCCURRED WHILE MY WIFE WAS DRIVING AND INSTANTLY THREW THE CAR INTO LIMP MODE, BECAUSE OF THE LOWERED OIL PRESSURE READING, WHICH RESULTED IN A CAR UNABLE TO CONTINUE HIGHWAY SPEEDS AND WITHOUT KNOWLEDGE OF WHAT LIMP MODE WAS AND WHAT WAS OCCURRING THIS COULD BE A VERY DANGEROUS SITUATION THAT APPEARS TO BE A COMMON FAILURE IN THE VQ37VHR ENGINE. I WAS SURPRISED THIS ISN'T ALREADY A RECALL ISSUE.

I HAVE 38 PAGES OF SERVICE REGARDING A STARTING PROBLEM. WHEN THE CAR IS STARTED WITH THE AC ON, IT CRANKS BUT WILL NOT START. THERE HAVE BEEN 6 BATTERY REPLACEMENTS, ONE 6 MONTHS AFTER THE CAR WAS PURCHASED AND 5 IN THE LAST 5 YEARS. WITHIN THE LAST WEEK AND A HALF IT HAS NEEDED 4000 IN REPAIRS. A VALVE ASSEMBLY, CONTROL AND NOW AN ENGINE CONTROL MODULE. THE CAR WAS BROUGHT IN DOZENS OF TIMES AND THE PROBLEM NEVER FIXED. WOULD BE HAPPY TO PROVIDE ALL OF THE PAPERWORK.

MY 2009 INFINITI G37, THIRD OWNER, HAS ALWAYS HAD ITS SCHEDULED MAINTENANCES THROUGH INFINITI. TOOK THE CAR IN BECAUSE OF A RATTLE SOUND COMING FROM THE UNDERCARRIAGE. DEALERSHIP DIAGNOSED IT AS "INTERNAL ENGINE DAMAGE." NO INDICATION FROM THE VEHICLE THAT THEIR IS A PROBLEM WITH THE ENGINE. THERE HAS NEVER BEEN A CHECK ENGINE LIGHT DETECTED OR ANY OTHER SYMPTOM - OTHER THAN THE "RATTLE" SOUND - THAT WOULD DISCERN AN ENGINE PROBLEM WHEN DRIVING THE VEHICLE. INFINITI CONSUMER AFFAIRS WILL NOT HELP ME, AND SAY THAT I HAVE NO RECOURSE. NOW, THE CAR IS AT INFINITI OF WEST CHESTER, PA AND I NEED A BRAND NEW ENGINE! THE CAR HAS LESS THAN 60,000 MILES.

WITHOUT WARNING RPM'S DROP TO ABOUT 2,000 AND VEHICLE WILL NOT GO OVER 30 MPH AND JUST STALLS WITH NO OPTION TO BREAK. TURNING THE CAR OFF FOR 30 SECONDS SEEMS TO RESET THE ISSUE, BUT THIS VERY DANGEROUS BECAUSE IT HAPPENS RANDOMLY. THERE IS A TSB ON THIS, BUT IT SHOULD BE RECALLED! IT HAS HAPPENED SEVERAL TIMES AND IT'S VERY SCARY AND COULD RESULT IN A FATA CRASH ON THE HIGHWAY.

I WAS COMING OUT FROM THE FREEWAY AT THE TRAFFIC LIGHT THE CAR COMPLETELY SHUTDOWN, AND IT WILL NOT START. FIRST I CALLED FOR AAA TO TOW IT, ONCE HE CAME THE DRIVER CHECKED THE BATTERY AND HE TOLD ME THE BATTERY WAS FINE, THEN HE TOLD ME THE ENGINE IS GONE. AND THEN I CALLED THE DEALER TO CHECK IF THIS IS A RECALL, OR ANYTHING AND I WAS TOLD THE POWER TRAIN WAS EXPIRED. I HAVE NO INDICATION OF ANY HEATING, OR ANY ENGINE LIGHTS, EVERYTHING WAS WORKING FINE. I DO THE MAINTENANCE AS RECOMMENDED BY INFINITY BOOK. THE THIS VEHICLE HAS LOW MILEAGE 2009 YEAR MADE AND I DON'T DRIVE MUCH. I SEARCHED ONLINE AND THERE ARE SO MANY PEOPLE SUFFER EXACTLY LIKE ME.

I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY VIBRATE REALLY HEAVY AND THEN THE CAR SUDDENLY STARTED TO RAPID DECELERATE NO DASH BOARD WARNING LIGHT. THE CAR WOULD NOT ACCELERATE AND I HAVE TO QUICKLY TRY TO PULL OFF THE SIDE OF THE ROAD. THE CAR NEVER STALL. I HAVE SHUT THE CAR OFF AND RESTART IT AND IT SEEMS FINE AGAIN AND MAY NOT OCCUR FOR AWHILE. I TOOK IT TO THE DEALER AS THIS IS THE THIRD TIME IT HAPPEN TO ME ON THE HIGHWAY. *TR

MY 2009 INFINITI G37X LOST POWER WITHOUT WARNING ON 3 SEPARATE OCCASIONS. THE FIRST TWO TIMES THE PROBLEM OCCURRED IN JAN 2013 (CAR WAS STILL UNDER 60K MILES WARRANTY). I WAS DRIVING ON THE HIGHWAY ON A COLD NIGHT AND MY CAR STALLED AT AROUND 55/65 MPH MARK. THE CAR WAS SHAKING WHEN I TRIED TO ACCELERATE. WHEN I PULLED OVER TO THE EMERGENCY LANE, MY CAR HAD LOST COMPLETE POWER. THEN, I RESTARTED THE CAR AND THE ENGINE ACTED AND SOUNDED NORMAL. I WARMED UP THE CAR FOR 5 MINUTES BEFORE I DROVE HOME. I WENT TO INFINITI TO GET THE PROBLEM FIXED AND I REPORTED THE PROBLEM TO INFINITI OF NORTH AMERICA. INFINITI COULD NOT IDENTIFY OR RE-CREATE THE PROBLEM. ON DEC 7, 2013, I NOTICED MY CAR ACTED LIKE IT WAS LOSING POWER WHEN I ACCELERATED THE CAR TO 65 MPH WHILE I WAS ON THE HIGHWAY ON A COLD RAINY NIGHT. I TRIED TO ACCELERATE AND THE CAR FELT VERY CHOPPY AND SHAKY AS IF IT WAS CHOKING ON SOMETHING. SINCE THIS PROBLEM HAD OCCURRED TWO TIMES BEFORE, I DECIDED NOT TO CONTINUE TO INCREASE ACCELERATION TO THE CAR ANY FURTHER. I PULLED OVER TO THE EMERGENCY LANE, PARKED THE CAR, AND I VIDEO RECORDED THE PROBLEM. THERE WAS NO LIGHTING INDICATION OF ANY PROBLEM ON DASHBOARD. WHILE THE CAR WAS PARKED AND THE ENGINE WAS RUNNING, I TRIED TO REV UP THE ENGINE. THE CAR WAS SHAKING INTENSIVELY WHEN IT WAS REV UP TO 2,000 RPM. I ALSO RESTART THE CAR AND I TRIED TO REV UP THE ENGINE AGAIN AND THE CAR DID NOT SHAKE. AFTER RESTARTING, THE CAR ENGINE ACTED AND SOUNDED NORMAL. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. THERE IS A SAFETY ISSUE WITH THIS MODEL. I'VE REPORTED THIS PROBLEM TO INFINITI, BUT THEY DENIED THERE IS ANY PROBLEM. INFINITI NEEDS TO ISSUE A RECALL ON THIS MODEL. I AM SCARED TO DRIVE THIS CAR, BUT I NEED THE CAR TO GET AROUND. IF ANYONE CAN HELP PUSH FORWARD THIS ISSUE TO THE RIGHT LEVEL OF ATTENTION, PLEASE CONTACT ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN ENGINE IS STARTED IT OCCASIONALLY REVS TO 4000-5000 RPM AND REMAINS THERE FOR ABOUT 5-7 SECONDS BEFORE SLOWING DOWN TO A NORMAL IDLE SPEED. THE OCCURRENCES ARE BECOMING MORE FREQUENT. WHEN ACTING NORMALLY, THE ENGINE STARTS AND REVS TO ABOUT 2000 RPM AND THEN SLOWS TO IDLE SPEED IN ABOUT 1-2 SECONDS. THE DANGER OF THE HIGH REVS FOR 5-7 SECONDS IS THAT IF THE DRIVER IS NOT FULLY AWARE OF THE ENGINE'S SPEED, HE COULD SHIFT THE CAR INTO GEAR AND THE CAR WOULD ACCELERATE, PERHAPS HITTING NEARBY CARS, HOUSE, OUT THE GARAGE DOOR, ETC. I HAD SUCH AN INCIDENT AND WAS BARELY ABLE TO HOLD THE CAR IN PLACE WITH FULL FORCE ON THE BRAKES. THE DEALER HAS STATED THAT HE IS UNAWARE OF ANY SERVICE BULLETINS CONCERNING THIS ISSUE, BUT IF I WOULD BRING IT IN, THEY WOULD CHECK THE SETTINGS ON THE ENGINE CONTROL. IN MY OPINION, THIS IS A VERY SERIOUS SITUATION AKIN TO THE TOYOTA UNEXPECTED ACCELERATION PROBLEM AND INFINTI NEEDS TO DEVELOP FIRST AN ACKNOWLEDGMENT OF THE PROBLEM AND THEN A SOLUTION. *TR