NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
88 reportsClear category filter82,000 miles · Mar 5, 2026
Air Bags
The contact owns a 2009 Infiniti G37. The contact stated that the air bag warning light was flashing, with the message "Passenger Air Bag Off 2” displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, there was no electrical failure found with the POD sensors. The dealer stated that the a…
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The contact owns a 2009 Infiniti G37. The contact stated that the air bag warning light was flashing, with the message "Passenger Air Bag Off 2” displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, there was no electrical failure found with the POD sensors. The dealer stated that the air bag needed to be replaced. The contact researched and found information on the failure of the air bags. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
NHTSA ODI #11722225
Mileage unknown · Aug 30, 2024
Air Bags
Light blinks for (no airbag on passenger side) working. Light also blinks on dashboard showing no airbags. My car has just over 76,000 miles with meticulous maintenance and no crashes, accidents or even bumps. There are countless complaints, inquiries and threads on the internet regarding the above mentioned problem. I don'…
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Light blinks for (no airbag on passenger side) working. Light also blinks on dashboard showing no airbags. My car has just over 76,000 miles with meticulous maintenance and no crashes, accidents or even bumps. There are countless complaints, inquiries and threads on the internet regarding the above mentioned problem. I don't know if anyone has taken the time to make an official inquiry but it requires your scrutiny. The fix is a new seat and or an old one that the components still work. There are countless people drivng this vehicle without airbags. We need a fix that won't cost $10,000 (estimate from dealership). Also, where can one find a seat??? Inifinity needs to provide a fix that allows the airbags to function properly without the consumer having to find a new/used seat (and none are available nationwide). The modules are a mere $200 but integrating them into a seat is impossible, so the "fix" is a new seat. This problem exists as the cars age. I project that all inifinities with this style seat have, or are going to have, the same problem as they age. If not, what remedy did Infinity offer in its newer models, leaving the rest of us driving death traps, with no means or opportunity for safely find a "fix". Attached is a copy of the scan from an auto body delearship regarding the lights.
NHTSA ODI #11611754
Mileage unknown · Mar 9, 2024
Air BagsElectrical SystemSeats
Front passenger air bag occupancy sensor failure. Sensor is located on front passages seat and activates or deactivates passenger air bags based on occupancy and or weight. The vehicle has less than 90,000 miles. Passenger airbag/seat belt warning lamp on. Passenger airbag off indicator light remain on even when passenger s…
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Front passenger air bag occupancy sensor failure. Sensor is located on front passages seat and activates or deactivates passenger air bags based on occupancy and or weight. The vehicle has less than 90,000 miles. Passenger airbag/seat belt warning lamp on. Passenger airbag off indicator light remain on even when passenger seated. Repair cost estimated over $5,000. Vehicle will not pass inspection.
NHTSA ODI #11576327
Mileage unknown · Dec 28, 2023
Air BagsElectrical SystemSeats
I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger s…
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I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger seat cushion alone is $7,500. This problem was also found on the 2007 & 2008 G37 models and part of a NHTSA recall (#08V521000). I found this problem all over the internet and this NHTSA site for this model year G37. PLEASE INVESTIGATE THIS PROBLEM. Why isn't this part of the 2007/2008 recall when the sensor is bad in both instances?
NHTSA ODI #11562407
Mileage unknown · Nov 29, 2023
Air Bags
The passenger airbag does not work. The light on the dashboard indicated it needed service. When I took it into the dealer, they said it was $7,000 to fix. (More than the car is worth for resale.) After some research, I’ve come across complaints about this on multiple sites & comment boards. This is a serious safety issue. I ca…
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The passenger airbag does not work. The light on the dashboard indicated it needed service. When I took it into the dealer, they said it was $7,000 to fix. (More than the car is worth for resale.) After some research, I’ve come across complaints about this on multiple sites & comment boards. This is a serious safety issue. I can no longer have passengers in my car (such as my children). Something has to be done.
NHTSA ODI #11557418
Mileage unknown · Jun 14, 2023
Air Bags
At only 35,500 miles on my 2009 G37 the Passenger Safety Air Bag sensor light continues to blink. Forums are filled with same 2009 passenger safety air bag sensor problems. Infiniti will not cover. Suggested repair is $6,050.00
NHTSA ODI #11527025
Mileage unknown · Apr 6, 2023
Air Bags
This vehicle has been in our ownership since July 2011, making us the second owner. Currently there is approximately 92,219 miles on the car. The airbag light began blinking without any incident or accident. We took it to the local dealership this week. We were told the occupant sensor failure code B1018 was the issue. Per …
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This vehicle has been in our ownership since July 2011, making us the second owner. Currently there is approximately 92,219 miles on the car. The airbag light began blinking without any incident or accident. We took it to the local dealership this week. We were told the occupant sensor failure code B1018 was the issue. Per their words on our invoice "cannot get sensor from Infiniti. Will need seat bottom to correct the issue." The estimated price for this repair is $6,400. I noticed the same problem was reported in the 2007 and 2008 models, and these models were recalled. So now I have no airbag protection which makes this a safety issue. I have spoke with Infiniti corporate office regarding this issue without any assistance in resolving the problem. In my opinion this is a manufacturing defect just as it was in the 2007 and 2008 models, and should be recalled.
NHTSA ODI #11515842
Mileage unknown · Jan 3, 2023
Air Bags
Single owner G37 sedan diagnosed with error code B1018 after reporting a flashing passenger air bag light that suddenly came on. Service provider unbolted seat, disconnected occupant sensor component, cleaned all connections, reconnected and secured so that connector couldn't move. Tried to erase code but unable to do do. Was…
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Single owner G37 sedan diagnosed with error code B1018 after reporting a flashing passenger air bag light that suddenly came on. Service provider unbolted seat, disconnected occupant sensor component, cleaned all connections, reconnected and secured so that connector couldn't move. Tried to erase code but unable to do do. Was told I would need a new bottom seat cushion and frame at a cost of approx $3-4k (not including labor). Advised to look at NHSTA for recall information for myself as technician indicated there is no recall for my vehicle. My prior car was a G37 sedan which did have a recall for the exact same issue and it's illogical that this one does not. In reviewing this site, more than 50% of the complaints for this vehicle are tied to the air bags and I stopped reading other complaints when the first five I read all had the exact same issue. Namely, that the light came on suddenly without cause and the only way to correct it, was to replace the seat and sensor. Personally, there is rarely a passenger in my car and the only logical conclusion is that this part is faulty and the original G37 issue was not corrected. Subjecting consumers to the significant repair expense and more importantly, the inherent safety issue a faulty air bag can create, the manufacturer ought to bear the responsibility to correct.
NHTSA ODI #11500015
Mileage unknown · Nov 15, 2022
Air Bags
My dad gifted his 2009 infinity G37, which he purchased new, to my daughter. it has ~50,000 miles. One week into driving the car the air bag sign started flashing. Diagnosis indicated a B1018 error. Infinity of Escondido confirmed a failed OCS sensor for front passenger seat. Replacement cost: part $4100 bottom cushion with f…
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My dad gifted his 2009 infinity G37, which he purchased new, to my daughter. it has ~50,000 miles. One week into driving the car the air bag sign started flashing. Diagnosis indicated a B1018 error. Infinity of Escondido confirmed a failed OCS sensor for front passenger seat. Replacement cost: part $4100 bottom cushion with frame + $650 labor. Since the car has been hardly driven since originally purchased by my dad, it is clearly a case of a defective sensor, also considering that infinity G37 2007 & 2008 model years have been recalled for the same issue (recall # 08V521000). The entire airbag system in the car has been disabled due to this faulty sensor - this should fall under federal safety mandate and Infinity is refusing to assist. Called their consumer affairs department with case elevated to regional manager (case # [XXX]) making a request to at least meet me halfway through cost of parts - Their answer is sorry "NO". such complaints are prevalent across the internet with stories similar to mine and Infinity is not taking responsibility. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11493616
Mileage unknown · Apr 26, 2022
Air Bags
On my 2009 Infiniti g37, the supplemental airbag warning light keeps flashing. I was told by the dealer that the problem is the sensors in the seat cushion and the cost of fixing it is $7,050.00. I asked if that was a common problem and they said yes. This light just start flashing one day without any apparent cause. My issue is…
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On my 2009 Infiniti g37, the supplemental airbag warning light keeps flashing. I was told by the dealer that the problem is the sensors in the seat cushion and the cost of fixing it is $7,050.00. I asked if that was a common problem and they said yes. This light just start flashing one day without any apparent cause. My issue is that there should be a recall on this since this affects so many of the Infiniti g series. This is a problem that so many owners face and it is not caused by wear and tear or accident or any disturbance whatsoever. In my case, my right front seat is seldom used. I searched the internet and visited the infiniti forums and well as facebook and other platforms and the number of infiniti owners with this woe are many. I honestly think this happens due to some manufacturers defect and if there is an accident, the appropriate airbags may not deploy so this is a potentially dangerous situation. Infiniti needs to issue a recall for this item.
NHTSA ODI #11462250