NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
48 reportsClear category filter80,000 miles · Jul 15, 2015
Electrical SystemEquipment
TL* THE CONTACT OWNS A 2003 INFINITI G35. UPON STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR CONDITIONING SYSTEM AND RADIO FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 0…
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TL* THE CONTACT OWNS A 2003 INFINITI G35. UPON STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR CONDITIONING SYSTEM AND RADIO FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/21/15*LJ
NHTSA ODI #10734304
Mileage unknown · May 3, 2014
Electrical SystemEquipment
CD PLAYER STOPPED WORKING, UNABLE TO RETRIEVE CD'S, ERROR MESSAGE. LATER RADIO AND A/C CONTROLS WENT OUT. CHECK ENGINE SOON LIGHT CAME ON AND SPEEDOMETER NOT WORKING. CALLED INFINITI IN SARASOTA, WAS TOLD TO BRING CAR IN, I DID. HAPPENED AGAIN WITHIN A FEW MONTHS, WAS TOLD BY INFINITI THEY COULD NOT FIND ANYTHING WRONG, THEY RES…
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CD PLAYER STOPPED WORKING, UNABLE TO RETRIEVE CD'S, ERROR MESSAGE. LATER RADIO AND A/C CONTROLS WENT OUT. CHECK ENGINE SOON LIGHT CAME ON AND SPEEDOMETER NOT WORKING. CALLED INFINITI IN SARASOTA, WAS TOLD TO BRING CAR IN, I DID. HAPPENED AGAIN WITHIN A FEW MONTHS, WAS TOLD BY INFINITI THEY COULD NOT FIND ANYTHING WRONG, THEY RESET SENSOR. A FEW MONTHS LATER, RADIO WENT OUT AGAIN, A/C AT 60 DEGREES, CANNOT LOWER TEMPERATURE, CANNOT TURN ON/OFF FROM DASHBOARD; RADIO WORKS FROM THE STEERING WHEEL ONLY. PROBLEM CAUSED BATTERY TO GO DEAD, CALLED AAA, WAS TOLD SOMETHING DRAINING BATTERY; TOLD OF ELECTRICAL PROBLEMS, ADVISED ELECTRICAL PROBLEM MAYBE THE REASON. ONCE BATTERY PURCHASED, ADVISED AGAIN BATTERY MAY GO OUT DUE TO ELECTRICAL PROBLEM DRAINING BATTERY. WENT ONLINE, FOUND NUMEROUS COMPLAINTS. CALLED INFINITI AGAIN, TOLD MY VIN # MAY NOT BE LISTED. COST APPROXIMATELY $1,200.00 OR MORE TO FIX THIS PROBLEM. CALLED INFINITI/NISSAN CORPORATE OFFICE, TOLD MY VIN NUMBER NOT ON RECALL LIST. INFORMED THEM OF PROBLEM, PURCHASE OF NEW BATTERY DUE TO ELECTRICAL PROBLEM, AND WHAT MAY HAPPEN AGAIN REGARDING NEW BATTERY. REP ADVISED NOTHING THEY CAN DO. TOLD I CAN PAY, AND IF A RECALL LATER WITH MY VIN NUMBER , I CAN BE REIMBURSED WITH PROOF OF REPAIR WITH INFINITI. AS OF THIS WRITING, I AM STILL UNABLE TO TURN ON/OFF DEFROST, HEATER, A/C, CD PLAYER, CASSETTE PLAYER, OR RADIO; NONE OF THE CONTROLS ON DASHBOARD ARE OPERABLE. THIS IS DANGEROUS IN SO MANY WAYS IN TERMS OF ROAD SAFETY; DEFROST NOT WORKING (UNABLE TO DEFROST WINDOWS FOR VISION WHILE DRIVING); DRAINING BATTERY; HAZARDOUS DUE TEMPERATURE CONTROLS THAT CAN CAUSE A PERSON TO FREEZE WHILE IN MY CAR, AND A FINANCIAL HARDSHIP. I PRAY AN INVESTIGATION INITIATED DUE TO ELECTRICAL PROBLEMS BY MANUFACTURER, NOT CAUSED BY THE CONSUMER; THAT THE RESOLUTION IS FAIR AND JUST FOR ALL, AND NOT JUST BY SELECTED VIN NUMBERS ONLY. *TR
NHTSA ODI #10586364
151,000 miles · Sep 24, 2013
Electrical SystemEquipmentVisibility
THE SYSTEM CONTROLLING THE AC AND THE RADIO COMPLETELY STOPPED WORKING AND THERE IS NO LONGER ANY WAY TO CONTROL IT. ALL THE POWER WINDOWS QUIT WORKING AS WELL. WITH SO MANY REPORTS WOULD BE NICE IF INFINITI TOOK SOME RESPONSIBILITY AND ADDRESSED THE ISSUES. *JS
NHTSA ODI #10545221
149,000 miles · Aug 12, 2013
Electrical SystemEquipment
THE RADIO WILL NOT COME ON. CANNOT OPERATE AC OR HEATER. NO DEFROST. CANNOT OPERATE FROM STEERING WHEEL. STEREO CD PLAYER NOT WORKING. *TR
NHTSA ODI #10534962
86,000 miles · Aug 23, 2012
Electrical SystemEquipmentVisibility/wiper
THE AC AND RADIO CONTROLS BASICALLY NONE OF THE DASHBOARD CONTROLS ARE WORKING INCLUDING DEFROSTER WHICH IS BIG SAFETY HAZARD AND AS PER INFINITI DEALERSHIP ITS A RADIO AND CIRCUITBOARD ISSUES. AFTER LOOKING AT INTERNET I HAVE FOUND THAT THERE WAS A RECALL CAMPAIGN (VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINIS…
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THE AC AND RADIO CONTROLS BASICALLY NONE OF THE DASHBOARD CONTROLS ARE WORKING INCLUDING DEFROSTER WHICH IS BIG SAFETY HAZARD AND AS PER INFINITI DEALERSHIP ITS A RADIO AND CIRCUITBOARD ISSUES. AFTER LOOKING AT INTERNET I HAVE FOUND THAT THERE WAS A RECALL CAMPAIGN (VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOARD) FOR THIS ISSUES -> ITB03-007B SERVICE CAMPAIGN -> ISSUE DESCRIPTION LISTED BELOW AVAILABLE ON THE INTERNET. BUT INFINITI DEALER IS NOT ACCEPTING ANY RECALL ON THIS GROUND AND THEY ARE ASKING FOR 1300+ BUCKS TO FIX THIS ISSUE. CAN SOMEONE PLEASE HELP AS I CAN LIVE WITHOUT AC AND CLIMATE CONTROLS BUT NOT WITHOUT DEFROSTER. ALSO ITS A TROUBLE THAT AC AUTO TURNS ON AT FULL BLOWN SPEED WHICH CAUSE TOO MUCH COLD IN WINTER AND ITS A HEALTH RISK FOR MYSELF AND FAMILY INCLUDING 2 KIDS. DESCRIPTION FROM INTERNET - ON SOME MODEL YEAR 2003 G35 SEDANS MANUFACTURED THROUGH AUGUST 21, 2002, THE AUDIO AND TEMPERATURE CONTROLS MAY NOT OPERATE AS EXPECTED. WHEN USING THE AUDIO EQUIPMENT OR THE TEMPERATURE CONTROLS, THE UNIT MAY BECOME INOPERATIVE. IN SOME CASES, THIS CAN BE CORRECTED BY TURNING THE IGNITION SWITCH OFF AND BACK ON AGAIN. IN OTHER CASES, THE UNIT REMAINS INOPERATIVE AND REQUIRES SERVICE BY AN INFINITI TECHNICIAN. TO PREVENT THIS CONDITION, INFINITI HAS INITIATED A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE AUDIO FINISHER CIRCUIT BOARD ON THESE VEHICLES. USE INFINITI NET TO CONFIRM IF A SPECIFIC VEHICLE IS AFFECTED BY THIS SERVICE CAMPAIGN (P3104). *TR
NHTSA ODI #10472092
90,000 miles · Jun 27, 2012
Electrical SystemEquipment
MY AUDIO AND CLIMATE CONTROL SYSTEM HAVE COMPLETELY STOPPED WORKING. I HAVE NO CONTROL OF THE REAR OR FRONT DEFROSTER WHICH IS A SERIOUS SAFETY HAZARD. INFINITI ISSUED A RECALL FOR THE PROBLEM HOWEVER MY CAR WASN'T COVERED EVEN THOUGH IT IS THE EXACT SAME PROBLEM. *TR
NHTSA ODI #10463289
111,111 miles · Apr 24, 2012
Electrical SystemEquipmentVisibility
THE AUDIO AND TEMPERATURE CONTROLS BECOME INOPERABLE BECAUSE OF A KNOWN ISSUE WITH THE AUDIO FINISHER CIRCUIT BOARD. MY TEMPERATURE WAS STUCK AT 90 DEGREES AT MAXIMUM OUTPUT, WITH NO POSSIBLE WAY TO SHUT IT OFF. THERE WAS A VOLUNTARY RECALL FOR 2003 G35 SEDANS WITH THIS ISSUE (INFINITI RECALL # P31040), BUT NOT FOR COUPES. FROM …
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THE AUDIO AND TEMPERATURE CONTROLS BECOME INOPERABLE BECAUSE OF A KNOWN ISSUE WITH THE AUDIO FINISHER CIRCUIT BOARD. MY TEMPERATURE WAS STUCK AT 90 DEGREES AT MAXIMUM OUTPUT, WITH NO POSSIBLE WAY TO SHUT IT OFF. THERE WAS A VOLUNTARY RECALL FOR 2003 G35 SEDANS WITH THIS ISSUE (INFINITI RECALL # P31040), BUT NOT FOR COUPES. FROM ONLINE RESEARCH, THERE APPEARS TO BE NUMEROUS CASES WHERE THE SAME ISSUE HAS OCCURRED ON 2003 G35 COUPES, BUT INFINITI REFUSES TO ACCEPT RESPONSIBILITY FOR REPAIRS, BECAUSE THE VIN #'S WERE NOT PART OF THE ORIGINAL RECALL. I BELIEVE THIS IS A SAFETY DEFECT THAT CONSTITUTES A RECALL FOR ANY G35 MODEL WITH THIS KNOWN ISSUE. *TR
NHTSA ODI #10456345
Mileage unknown · Apr 17, 2012
Equipment
TL* THE CONTACT OWNS A 2003 INFINITI G35 COUPE. THE CONTACT STATED THAT THE RADIO, AIR AND HEATER FAILED. THE CONTACT STATED THAT THE CIRCUIT BOARD BEHIND THE BOSE RADIO SYSTEM CAUSED THE FAILURE. THE CONTACT STATED THAT THE SYSTEM WOULD FAIL SPORADICALLY BEFORE EVENTUALLY BECOMING COMPLETELY INOPERABLE. THE FAILURE MILEAGE WAS …
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TL* THE CONTACT OWNS A 2003 INFINITI G35 COUPE. THE CONTACT STATED THAT THE RADIO, AIR AND HEATER FAILED. THE CONTACT STATED THAT THE CIRCUIT BOARD BEHIND THE BOSE RADIO SYSTEM CAUSED THE FAILURE. THE CONTACT STATED THAT THE SYSTEM WOULD FAIL SPORADICALLY BEFORE EVENTUALLY BECOMING COMPLETELY INOPERABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 100,000.
NHTSA ODI #10455499
Mileage unknown · Mar 21, 2012
Equipment
INFINITI G35 HEATER AND AC CONTROLS ARE INOPERATIVE WHICH CAN BE DANGEROUS WHEN DRIVING IN THE WINTER IF DEFROSTERS DON'T WORK! *JS
NHTSA ODI #10452552
Mileage unknown · Mar 6, 2012
Electrical SystemEquipment
MY INFINITI CAR'S(G35 2003) RADIO/AC CONTROLS HAVE FAILED. I CAN ONLY OPERATE THE RADIO FROM MY STEERING WHEEL CONTROL.( CANNOT OPERATE THE AC/HEATER. LUCKILY IT IS WINTER TIME AND IS STUCK IN AUTO MODE AT 68 F) IT SEEMS THAT INFINITI HAD A RECALL FOR AUDIO CONTROLLER CARD FAILURE IN 2003 -ITB03-007B SERVICE CAMPAIGN -VOLUNTAR…
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MY INFINITI CAR'S(G35 2003) RADIO/AC CONTROLS HAVE FAILED. I CAN ONLY OPERATE THE RADIO FROM MY STEERING WHEEL CONTROL.( CANNOT OPERATE THE AC/HEATER. LUCKILY IT IS WINTER TIME AND IS STUCK IN AUTO MODE AT 68 F) IT SEEMS THAT INFINITI HAD A RECALL FOR AUDIO CONTROLLER CARD FAILURE IN 2003 -ITB03-007B SERVICE CAMPAIGN -VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOARD FOR ABOUT 26 000 VEHICLES, BUT, BASED ON NO OF COMPLAINTS FLOATING ON THE WEB, THERE ARE LOT MORE CARS WHICH ARE FACING THIS PROBLEM. PRIOR TO THIS PROBLEM I HAVE HAD THE CD ERROR FO PROBLEM ( COMPLETE CD FAILURE). INFINITI HAS INSTALLED FAULTY RADIO/CD SYSTEM AND THEY HAVE TAKEN THEIR CUSTOMERS FOR A BIG RIDE! THE NHTSA SHOULD TAKE THIS UP SERIOUSLY AS THIS FAILURE COULD POTENTIALLY CAN BE FATAL , ESPECIALLY WHEN DRIVING IN EXTREME CONDITIONS-HOT OR COLD WEATHER , WITH SMALL KIDS/INFANTS, IN AN ISOLATED REGION. *TR
NHTSA ODI #10450549
Official recalls
5Dec 13, 2005
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FUEL FILLER HOSE MAY CRACK AND RESULT IN FUEL LEAKAGE FROM THE HOSE WHILE REFUELING.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL FILLER HOSE. RECALL BEGAN ON FEBRUARY 27, 2006, FOR NISSAN OWNERS, AND ON MARCH 13, 2006, FOR INFINITI OWNERS. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Jun 2, 2003
ON CERTAIN SEDAN AND COUPE MODEL VEHICLES, THE BRAKE STOP LAMP SWITCH MAY MALFUNCTION.
Consequence & remedy
Consequence: IF THIS OCCURS, THE BRAKE LAMPS WILL NOT ILLUMINATE WHEN THE BRAKE IS APPLIED, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE BRAKE LAMP SWITCH. OWNER NOTIFICATION BEGAN ON JUNE 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INFINITI AT 1-800-662-6200.
Dec 12, 2002
CERTAIN SEDANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." IN THE ASSEMBLY OF THE HEADLAMPS, IT IS NECESSARY TO HAVE A MEANS TO ADJUST THE HEADLAMPS. TAMPERPROOF CAPS TO PREVENT HORIZONTAL ADJUSTMENT OF THE HEADLAMPS ARE THEN INSTALLED. SOME OF THESE VEHICLES ARE MISSING THE TAMPERPROOF CAPS.
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL INSTALL THE MISSING TAMPERPROOF CAPS ON THE HEADLAMP ASSEMBLIES. OWNER NOTIFICATION BEGAN JANUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INFINITI AT 1-800-662-6200.
Sep 12, 2002
ON CERTAIN PASSENGER VEHICLES, THE FUEL HOSE CONNECTION FOR THE OUTLET OF THE FUEL PUMP WHICH IS LOCATED AT THE TOP OF THE FUEL TANK MAY NOT HAVE BEEN PROPERLY ATTACHED WHEN THE VEHICLE WAS ASSEMBLED AND COULD COME LOOSE WHILE DRIVING OR WHEN STARTING THE ENGINE.
Consequence & remedy
Consequence: IF THE CONNECTION COMES LOOSE WHILE DRIVING, THE ENGINE WILL STOP RUNNING DUE TO LACK OF FUEL, INCREASING THE RISK OF A CRASH. ALSO, IF THE CONNECTION COMES LOOSE WHILE DRIVING OR ATTEMPTING TO START OR RESTART THE ENGINE, SOME FUEL WILL DISCHARGE FROM THE FUEL PUMP. IF THIS SHOULD OCCUR IN THE PRESENCE OF AN EXTERNAL IGNITION SOURCE, A FIRE COULD RESULT.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, PROPERLY ATTACH THE FUEL HOSE TO THE FUEL PUMP. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 7, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INFINITI AT 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗