CONSUMER RECEIVED RECALL 02V124000 FOR SHOCK ABSORBERS. WHEN HE TOOK IT IN ON OR ABOUT JULY 2, 2002, WAS TOLD BY MECHANIC THAT THEY DID NOT HAVE THE PART TO REPAIR RECALL. THEN LEFT, AND RETURNED AGAIN FOR THE SECOND TIME ON OR ABOUT AUG 16, 02, AND WAS ALSO TOLD THAT THEY DID NOT HAVE THE PART TO REPAIR THE RECALL. ALSO, W…
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CONSUMER RECEIVED RECALL 02V124000 FOR SHOCK ABSORBERS. WHEN HE TOOK IT IN ON OR ABOUT JULY 2, 2002, WAS TOLD BY MECHANIC THAT THEY DID NOT HAVE THE PART TO REPAIR RECALL. THEN LEFT, AND RETURNED AGAIN FOR THE SECOND TIME ON OR ABOUT AUG 16, 02, AND WAS ALSO TOLD THAT THEY DID NOT HAVE THE PART TO REPAIR THE RECALL. ALSO, WAS TOLD BY MECHANIC THAT HE DID NOT KNOW WHEN WOULD BE RECEIVING THE PART. DEALER, INDIAN MOTOR OF PORTLAND ON 13844 S.E MCLOUGHLIN BLVD. MILWAUKEE, OR 97222 (503) 654 1017.*AK
NHTSA ODI #8017717
Mileage unknown · Aug 1, 2002
Power TrainSuspension
MOTORCYCLE REAR WHEEL LOCKED UP AT 40 MPH WENT INTO A SKID AND I WAS ALMOST HIT BY THE VEHICLE BEHIND ME. TRANSMISSION FAILED. INDIAN MOTORCYCLE REPLACED TRANS TO CORRECT PROBLEM. NEW TRANS INSTALLED AND DOES NOT SHIFT PROPERLY....FRONT SUSPENSION DIVES WHEN BRAKING AND WOBBLES LEFT TO RIGHT AT 65-70 MPH IN GRADUAL TURNS UNSTABL…
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MOTORCYCLE REAR WHEEL LOCKED UP AT 40 MPH WENT INTO A SKID AND I WAS ALMOST HIT BY THE VEHICLE BEHIND ME. TRANSMISSION FAILED. INDIAN MOTORCYCLE REPLACED TRANS TO CORRECT PROBLEM. NEW TRANS INSTALLED AND DOES NOT SHIFT PROPERLY....FRONT SUSPENSION DIVES WHEN BRAKING AND WOBBLES LEFT TO RIGHT AT 65-70 MPH IN GRADUAL TURNS UNSTABLE AND I HAVE TO SLOW DOWN TO REGAIN CONTROL OF THE MOTORCYCLE. THIS PROBLEM HAS BEEN IN FOR REPAIR 5 TIMES AND HAS NOT BEEN CORRECTED. VEHICLE IS UNSAFE TO DRIVE.KICKSTAND HAS BEEN REPLACED 4 TIMES.KICK STAND AND FLOORBOARDS ARE MOUNTED TOO LOW ON THIS MOTORCYCLE KICKSTAND HITS PAVEMENT ON SHALLOW LEFT TURNS CAUSING THE BIKE TO JUMP UPRIGHT AND CONTROL OF THE TURN IS LOST. FLOORBOARD IS TOO LOW ON RIGHT SIDE OF BIKE CAUSING THE SAME PROBLEM AS DESCRIBED FOR KICKSTAND IN RIGHT TURNS.I WOULD LIKE THESE CONTROL AND TRANSMISSION DESIGNS INVESTIGATED THE GEOMETRY OF THIS BIKE IS WRONG AND INDIAN AUTHORIZED DEALERS HAVE NOT BEEN ABLE TO CORRECT THESE PROBLEMS.
NHTSA ODI #765042
Mileage unknown · Aug 1, 2002
Power TrainSuspension
MOTORCYCLE REAR WHEEL LOCKED UP AT 40 MPH WENT INTO A SKID ALMOST HIT BY VEHICLE BEHIND ME TRANSMISSION REPLACED TO CORRECT PROBLEM. NEW TRANS INSTALLED AND DOES NOT SHIFT PROPERLY INDIAN MOTORCYCLE COMPANY REPLACED TRANS UNDER WARRANTY WITH A DIFFERENT TYPE OF TRANSMISSION -------- FRONT SUSPENSION DIVES WHEN BRAKING HAS BEEN …
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MOTORCYCLE REAR WHEEL LOCKED UP AT 40 MPH WENT INTO A SKID ALMOST HIT BY VEHICLE BEHIND ME TRANSMISSION REPLACED TO CORRECT PROBLEM. NEW TRANS INSTALLED AND DOES NOT SHIFT PROPERLY INDIAN MOTORCYCLE COMPANY REPLACED TRANS UNDER WARRANTY WITH A DIFFERENT TYPE OF TRANSMISSION -------- FRONT SUSPENSION DIVES WHEN BRAKING HAS BEEN REPAIRED 5 TIMES.STILL HAS THIS PROBLEM EVEN WORSE IS THAT THE FRONT END WOBBLES LEFT TO RIGHT AT 65-70MPH IN GRADUAL TURNS UNSTABLE HAVE TO SLOW DOWN TO REGAIN CONTROL OF MOTORCYCLE. *AK
NHTSA ODI #765040
Mileage unknown · Jul 11, 2002
Suspension
THE MOTORCYCLE "WOBBLES" SO BAD IT GOES OUT OF CONTROL.*AK
NHTSA ODI #764098
Mileage unknown · Jun 25, 2002
Suspension
CONSUMER FIRST CONTACTED DEALER IN MAY OF 2002, CONCERNING RECALL O2V124000. MANUFACTURER HAS NOT SENT PARTS TO DEALER. CONSUMER HAS CALLED INDIAN CO. NUMEROUS TIMES, WILL NOT RETURN HIS CALLS. *AK
NHTSA ODI #8012602
Mileage unknown · Apr 3, 2002
Suspension
INDIAN IS AWARE OF THESE PROBLEMS BUT FAILS TO REACT TO THEM. NO SAFETY DEFECT LISTED. *AK
NHTSA ODI #760181
Mileage unknown · Dec 1, 2001
Suspension
FRONT END WOBBLES TO THE POINT OF LOSS OF CONTROL. FAST SPEED, OR CURVES MAKE IT WORSE.*AK
NHTSA ODI #755160
Mileage unknown · Sep 27, 2001
Suspension
THE SWING ARM SHOCK MOUNT BROKE AT 65MPH AND I NEARLY WENT DOWN.*AK
NHTSA ODI #752659
Mileage unknown · Aug 8, 2001
Engine And Engine CoolingSuspensionFire
WHEN DRIVING 60 MPH REAR SUSPENSION STEEL PLATE BROKE AND SNAPPED IN HALF, WHICH DAMAGED TIRE. ALSO, FENDER GOT SO HOT THAT THE HEAT DAMAGED MOTORCYCLE SEAT. CONSUMER HAS CONTACTED DEALER. CONSUMER STATES MOTOR BLEW BOTH HEAD GASKETS AND BURNT BOTH JUGS, CONSUMER CHECKED THAT THERE WAS A FIRE. *SLC
NHTSA ODI #893871
Mileage unknown · Apr 6, 2001
Suspension
THE SHOCKS HAVE FAILED FIVE TIMES, 1 LEAKED, 3 BROKE AT THE WELD CONNECTING THE EYE BOLT, 1 BOLT BROKE OFF RELEASING THE SHOCK, SHOCK FAILURE AT SPEEDS OVER 35 MPH CAUSES INSTABILITY. NLM
CERTAIN WINDSHIELDS THAT WERE SOLD AS STANDARD EQUIPMENT ON THESE MOTORCYCLES OR SOLD AS ACCESSORIES FOR ALL OTHER CHIEF MODELS MAY HAVE DEFECTIVE BRACKETS. THE BRACKETS THAT ATTACH THE WINDSHIELD TO THE MOTORCYCLE ARE FORMED SUCH THAT THE MOUNTING BOLTS ARE NOT FLUSH WITH THE BRACKET. THIS COULD PLACE EXCESSIVE STRESS ON THE BOLTS CAUSING THEM TO BREAK.
Consequence & remedy
Consequence: BROKEN MOUNTING BOLTS COULD LEAD TO THE WINDSHIELD COMING LOOSE AND EVEN FALLING OFF THE BIKE, POTENTIALLY STRIKING THE RIDER OR OTHERWISE CAUSING THE RIDER TO LOSE CONTROL OF THE MOTORCYCLE AND CRASH.
Remedy: DEALERS WILL REPLACE THE BRACKETS AND BOLTS ON THE WINDSHIELD. OWNER NOTIFICATION BEGAN MAY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN MOTORCYCLE AT 1-888-899-2997.
ON CERTAIN MOTORCYCLES EQUIPPED WITH COMPUFIRE BRAND SERIES TYPE VOLTAGE REGULATORS, IF DAMAGED, THE VOLTAGE REGULATOR CAN BECOME STUCK IN AN OPEN MODE THAT ALLOWS BATTERY VOLTAGE TO FLOW BACK THROUGH THE REGULATOR.
Consequence & remedy
Consequence: THIS CONDITION CAN POTENTIALLY CAUSE THE REGULATOR TO CATCH ON FIRE.
Remedy: DEALERS WILL INSPECT THE MOTORCYCLE AND, IF NECESSARY, REPLACE THE REGULATOR. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN MOTORCYCLE AT 1-888-899-2997.
ON CERTAIN MOTORCYCLES, THE HANDLE BAR RISER TOP CLAMP COULD ALLOW EXCESSIVE MOVEMENT OF THE HANDLE BARS.
Consequence & remedy
Consequence: LOSS OF CONTROL OF THE MOTORCYCLE COULD OCCUR, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL FIT THE MOTORCYCLES WITH A NEW RISER TOP CLAMP. OWNER NOTIFICATION BEGAN MAY 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN MOTORCYCLE AT 1-408-846-7228.
ON CERTAIN MOTORCYCLES EQUIPPED WITH REAR SHOCK ABSORBERS MADE BY SWAY-A-WAY, THE BOLTS THAT MOUNT THE REAR SHOCK ABSORBERS TO THE SWING ARM COULD BREAK.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE COLLAPSE OF THE REAR SUSPENSION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE REAR SHOCK ABSORBERS AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MAY 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INDIAN AT 1-408-846-7228.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE02037 · Handlebar Loosening
Opened Mar 26, 2002 · Closed May 24, 2002
Status: closed (inferred from source dates) · Structure
ODI OPENED THIS INVESTIGATION AFTER RECEIVING ONE OWNER COMPLAINT REGARDING TWO INSTANCES OF HANDLEBAR LOOSENING ON A 2000 INDIAN CHIEF MODEL MOTORCYCLE.THIS WAS OCCURRING BECAUSE THE HANDLEBAR RISER CLAMP MATERIAL WAS TWW SOFT RESULTING IN INSUFFICIENT CLAMPING FORCE NECESSARY TO FULLY SECURE THE HANDLEBAR IN CERTAIN FORESEEABLE MANEUVERS.INDIAN IS RECALLING THE SUBJECT VEHICLES TO REPLACE THE INFERIOR RISER CLAMP WITH ANOTHER OF MORE ROBUST MATERIAL.
PE01039 · Rear Suspension Collapse
Opened Nov 21, 2001 · Closed Apr 30, 2002
Status: closed (inferred from source dates) · Suspension
SIX MANUFACTURER INCIDENTS OF BROKEN REAR SUSPENSION SHOCK ABSORBER MOUNTING BRACKETS AND FORTY-TWO OF BROKEN SHOCK BOLTS.THE ORIGINAL SWAY-AWAY REAR SHOCK ABSORBERS (IDENTIFIED BY A BLACK HOUSING) ARE NOT ADEQUATE FOR THE SUBJECT BIKES' GVWR.SHOCK BOTTOMING (I.E., COIL BIND) CONSEQUENTLY OCCURS AT THE UPPER RANGE OF THE MACHINE'S WEIGHT CARRYING CAPACITY AND THE RESULTING LOADS BREAK THE SHOCK MOUNTING BRACKETS AND/OR BOLTS.INDIAN IS RECALLING THE SUBJECT MOTORCYCLES TO INSTALL SHOCK ABSORBERS FROM PROGRESSIVE SUSPENSION.THE PROGRESSIVES HAVE A GREATER LOAD CARRYING CAPABILTY AND MAY BE IDENTIFIED BY THE GOLD COLOR.WITH INDIAN'S RECALL, ODI IS CLOSING THIS PE.
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