2023 Hyundai Venue

After purchase, I discovered that the vehicle was sold without a functioning horn, which is federally required safety equipment. I immediately contacted the dealership and Subaru of America to have the defect repaired under the manufacturer’s warranty. Despite repeated requests, Subaru and the dealership refused to repair the defect, which left the vehicle unsafe to operate. A horn is essential for warning other drivers and pedestrians and for safe operation of the vehicle. Selling a vehicle without a functional horn constitutes a serious safety violation. I have documentation supporting my claim, including the warranty agreement, proof of defect, and correspondence showing Subaru’s refusal to repair the horn. I am requesting that NHTSA investigate this matter to ensure compliance with federal safety requirements and to prevent potential safety risks to other consumers.

My car has been having electrical problems. First, airbag sensor caused every yellow warning light to go on. Now my infotainment center with maps either goes black or too dark to see all the time. Hyundai has an update for this infotainment center but they cannot update it. It will not update. I am driving relying on maps and all of the sudden it cannot be seen. Very dangerous. I had this happen on the turnpike getting off at an exit and had no idea where to go. There is a Hyundai USA complaint number XXX which has many pages of documents including repair and videos and photos of the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since purchasing the car (New) I experienced issues with the horn stopped working. The dealer replaced it no charge covered under warranty. Received a notification this is a known issue and will be covered for 120,000 miles 10 years. It should09 be no limits Seems to me this is a safety issue needs to be repaired with quality parts that will not fail. I was told at the dealer ship someone is on their 15th replacement.

Owner brand new since may 2023. Few months later, beginning 2024 one day notice when need to use that horn went off by it own, when to the dealership to service, after wait for about 3-4 week they replaced,. All good until 5-7 months later around October 2024 once again NOT HORN AGAIN!!. Go back to the dealer they refuse to serve because on the Hyundai system it looks like it was made an mileage alterations, No way I buy the vehicle with 50 miles and the only place servicing the car is the same dealer, they went deeper and found that the DMV mistaken put that in the title when I get the new 2024 plate sticker, the DMV found their mistakes to not charge fixed but I have to wait about 4 months to get the title that said" Corrected" when finally get that, the dealership still can't see my car until Hyundai system marker fix, in order to do that I sent everything, is July 2025 and still waiting they fix that for the dealer for second freaking TIME do the replacement of the horn. THE HORN IS A SAFETY FEATURE!!!!! THIS MUST BE A RECALL at this point and they know that because is happening to every car since 2020. Never again I will own a Hyundai,. And still today July 1th 2025 I have NOT WORKING HORN. having the car and the first replacement still both in warranty

Blew horn at someone who cut in front of me, and horn sounded rough, then the same driver cut me off again, blew horn, NO horn. Also, headlight burnout issues. Had to replace the driver's headlight 39 weeks ago. Week or two after that, the left side went out, and about a month later, running bulb went out on passenger side. Well, the headlight just blew again, same day as the horn, just had to replace that again - $25 a pop at Auto Zone! I've read there were horn recalls on the '20-'22 models, just not on the '23...WHY!??? Electrical in windows not working as they should, very slow to stuck halfway up or down...unfortunately the only thing covered in a purchased warranty is electrical screens, radio, GPS, maps, cruise control, etc... And WHY are my headlights always burning out? Electrical issues for sure! There should be a recall on these horns for the 2023 model as well!

Since the purchase date, the vehicle has experienced electrical and mechanical issues. Initial problems with the driver-side keyless entry were resolved, but persistent malfunctioning of the passenger window (and at times, other windows) has not been successfully rectified despite multiple repair attempts. Furthermore, during a recent visit to ALM Hyundai for an incident where the engine sputtered and nearly shut off multiple times, the dealership indicated there was no cause for concern. However, I remain apprehensive as this issue could be related to the ongoing electrical and mechanical problems with the vehicle, even without the presence of a check engine light. A recent inspection revealed an oil leak, which was never previously identified or addressed by ALM Hyundai during routine servicing. These unresolved issues raise serious concerns about the vehicle's safety and reliability. Attempts to Resolve: Despite numerous attempts to contact ALM Hyundai's service department and Hyundai corporate customer service, my concerns have not been adequately addressed. Hyundai's proposed solution of paying two car payments in exchange for waiving my rights to warranty or lemon law claims is unacceptable and fails to acknowledge the ongoing issues with the vehicle. I have requested my complete repair history from Hyundai, but the records provided by ALM Hyundai are incomplete. A Carfax report indicates additional service visits that are not reflected in the dealership's paperwork I received upon request. I have since made numerous attempts requesting my repair records and have failed to receive them. I feel as if there is a possible violation of UTPA and my consumer rights at this point.