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NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports8 fire reports25 injury reports

Visibility complaints

55 reports

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500 miles · Oct 24, 2012

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I WAS DRIVING ON MAJOR HWY THRU MS ABOUT 4 IN THE AFTERNOON TEMPS ABOUT 90-95 SPEED LIMIT IS 70 MPH THAT WAS MY APPROX SPEED , THERE WAS 1 CAR ABOUT 1/2 MILE AHEAD OF ME 1 CAR BEHIND ME , THEN KABOOM, MY SUN ROOF EXPLODED, GLASS WAS EVERYWHERE, IF THERE WERE ANY OTHER CARS ON THAT ROAD THERE WOULD HAVE BEEN A MAJOR ACCIDENT AS I WAS ALL OVER BOTH LANES. I TOOK MY CAR TO THE DEALERSHIP WHERE I BOUGHT IT, THEY SAID "A ROCK HIT MY SUNROOF" SORRY, WILSON THERE IS A VERY SLIM CHANCE THAT A ROCK WAS IN THE AIR, AND EVEN A SLIMMER CHANCE IT WOULD HIT MY SUNROOF, THAT JUST DIDN'T HAPPEN, THIS IS A DEFECT IN THE CAR DESIGN AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED, HYUNDAI NEEDS TO STEP UP AND RECALL, AND DEALERSHIPS NEED TO APOLOGIZE FOR TREATING PEOPLE LIKE ...... *TR UPDATED 11/01/12*LJ UPDATED 11/01/12

NHTSA ODI #10482056

5,000 miles · Oct 23, 2012

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I WAS DRIVING MY HYUNDAI VELOSTER ON A SMOOTH PAVED HWY, GOING ABOUT 60 MILES/HR, ON A SUNNY DAY, SUN SHADE OPEN/ MOONROOF CLOSED WHEN THE MOONROOF EXPLODED (IMPLODED). THERE WERE NO OTHER VEHICLES NEAR ME AND NO DEBRIS IN THE ROADWAY. THE EXPLOSION WAS EXTREMELY LOUD, SENDING SHATTERED GLASS THROUGHOUT THE CAR, IN MY CLOTHES AND HAIR. THANKFULLY MY 2 YR OLD GRAND DAUGHTER WAS NOT IN HER CAR SEAT IN THE REAR, SHE PROBABLY WOULD HAVE LOST HER EYESIGHT OR WORSE. THE EXPLOSION WAS SO LOUD, IT SOUNDED LIKE A TRUCK RAN INTO THE CAR. I CLOSED MY EYES FOR A FEW SECONDS BECAUSE OF THE GLASS FALLING DOWN ON ME. I'M NOT SURE HOW I WAS ABLE TO KEEP FROM LOSING CONTROL OF THE STEERING. I WAS TERRIFIED AND STILL HAVE NOT WANTED TO DRIVE THE CAR SINCE. *TR

NHTSA ODI #10482027

2,000 miles · Oct 12, 2012

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I PURCHASED THE VELOSTER IN EARLY DECEMBER 2011. IT WAS AT SCHOOL IN THE PARKING STRUCTURE IN FEBRUARY OF 2012 WHEN I GOT A CALL FROM THE CAMPUS POLICE DEPARTMENT SAYING MY CAR HAD DAMAGE. WHEN I ARRIVED AT THE SCENE, I FOUND THE SUNROOF COMPLETELY EXPLODED. AT THE SCENE AND AFTER THE INCIDENT, THERE WERE NO WITNESSES OF SOMEONE PHYSICALLY BREAKING IN THE WINDOW. THERE IS A DECENT AMOUNT OF TRAFFIC THROUGH THE AREA SO THE IDEA OF SOMEONE BEING ABLE TO BREAK THE SUNROOF IN THE MIDDLE OF THE DAY WITHOUT BEING SEEN IS UNLIKELY. THERE WAS NO DAMAGE TO ANY OTHER OF THE WINDOWS OR ANY OTHER PARTS OF THE CAR...THERE WAS JUST AN EXPLODED SUNROOF. THERE WAS NO ATTEMPT TO GET INTO THE CAR FROM THE SUNROOF AND NOTHING WAS STOLEN FROM INSIDE OF THE CAR. THE POLICE REPORT STATES THAT IT MUST HAVE BEEN VANDALISM OR ATTEMPTED ROBBERY, BUT FROM THE SHRAPNEL PATTERNS FROM THE GLASS SEEMING TO BLOWN OUTWARD FROM THE INSIDE, FINDING NO OBJECTS TO BREAK INTO THE CAR, AND THE LACK OF STOLEN PROPERTY. I WHOLE HEARTEDLY BELIEVE THAT THE GLASS HAD SPONTANEOUS BLOWOUT WHICH COST $7000 IN REPAIR COSTS. *TR UPDATED 10/19/12 *CN UPDATED 10/23/2012 *JS

NHTSA ODI #10479931

12,500 miles · Oct 9, 2012

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ON SEPTEMBER 29, 2012 (APPROXIMATELY 1 PM) MY WIFE WAS DRIVING AT 55MPH ON I 93 NEAR EXIT 8 IN MANCHESTER NEW HAMPSHIRE. SHE DROVE OVER A NORMAL BUMP IN THE ROAD AND WITHOUT WARNING THE SUN ROOF OF MY 2012 HYUNDAI VELOSTER EXPLODED INTO AND OUT OF THE CAR. MY WIFE HAD GLASS EMBED INTO HER SCALP. SHE PROCEEDED TO EXIT 9 AND PULLED OFF THE HIGHWAY WHERE SHE MET ME. INJURIES WERE MINOR AND NO PROFESSIONAL HELP WAS NEEDED, I REMOVED THE GLASS FROM HER SCALP. WE CALLED THE NH STATE POLICE AND NOTIFIED THEM OF THE INCIDENT. WE DID NOT FILE AN OFFICIAL POLICE REPORT AT THAT TIME. THE SUN ROOF GLASS WAS DESTROYED AND COVERED THE INTERIOR AND EXTERIOR. THE PAINT ON THE EXTERIOR HAS MANY SCRATCHES AND DEEP GOUGES, THE INTERIOR HAS GLASS EMBEDDED INTO THE UPHOLSTERY. TODAY (OCT 9, 2012) I WENT TO PICK UP MY CAR AT THE DEALER, THE ROOF HAS BEEN FIXED BUT THE PAINT IS DESTROYED BY THE INCIDENT AND THE INTERIOR HAS GLASS EMBEDDED INTO IT. THE CAR IS A HAZARD TO TRY AND SIT IN. I BRUSHED THE REAR SEAT AND GLASS STUCK INTO MY HAND. THE CAR IS CURRENTLY AT THE DEALER, THIS ISSUE IS STILL IN PROCESS WITH THE DEALERSHIP. MY WIFE REFUSES TO DRIVE THE VEHICLE. I HAVE ASKED FOR A WRITTEN DOCUMENT FROM HYUNDAI SUCH AS AN ENGINEERING REPORT STATING THAT THE PROBLEM HAS BEEN RESEARCHED, RESOLVED AND THAT CORRECTED COMPONENTS ARE BEING INSTALLED IN OUR CAR & NOT JUST ANOTHER PIECE OF DEFECTIVE GLASS INSTALLED THAT WILL SHATTER ON US WHILE DRIVING AT HIGHWAY SPEEDS. I WANT MY NEW CAR PUT BACK TO NEW CONDITION LIKE IT WAS BEFORE THIS INCIDENT. I ALSO FILED A FORMAL COMPLAINT WITH HYUNDAI AFTER THE INCIDENT ON OCTOBER 1, 2012. I CAN SUPPLY YOU WITH THE CASE NUMBER IF NECESSARY. *TR ...UPDATED 10/17/12 *BF UPDATED 10/19/2012 *JS

NHTSA ODI #10479487

4,800 miles · Oct 5, 2012

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I WAS TRAVELING DOWN I-684 IN NEW YORK STATE WHEN MY SUNROOF EXPLODED ALL OVER ME. I WAS TRAVELING AT THE SPEED LIMIT, NO ONE WAS IMMEDIATELY IN FRONT OF ME AND NOTHING WAS IN THE ROAD OR AIRBORNE. IT SOUNDED LIKE A GUNSHOT AND THEN THE ROOF WAS SHATTERING ALL OVER ME. *TR UPDATED 10/16/12*LJ UPDATED 10/23/12*LJ UPDATED 10/…

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NHTSA ODI #10478735

8,000 miles · Oct 1, 2012

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TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A LOUD EXPLOSION ON THE ROOF. THE CONTACT REALIZED THAT THE GLASS IN THE SUNROOF WAS BROKEN WHEN IT PENETRATED THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT AND RIGHT ARM. THE PASSENGER IN THE FRONT SEAT WAS ALSO INJURED ON THE ARMS AND FACE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 8,000. UPDATED 10/12/12*LJ UPDATED 10/17/2012 *JS

NHTSA ODI #10478075

4,851 miles · Sep 26, 2012

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I WAS DRIVING MY CAR DOWN A COUNTRY ROAD. NO CARS IN FRONT OF ME AND NONE COMING TOWARDS ME. MY HUSBAND WAS FOLLOWING BEHIND ME BECAUSE WE HAD JUST PICKED UP CAR FROM HAVING ITS FIRST OIL CHANGE AND TIRE ROTATION. I WAS DOING BETWEEN 45 AND 50MPH. ALL OF A SUDDEN THERE WAS A LOUD BANG LIKE A GUNSHOT AND I HEARD SOMETHING RAINING DOWN ON MY CAR. I LOOKED IN THE MIRROR AND SAW GLASS FLYING EVERYWHERE. I PULLED OVER AND ASKED MY HUSBAND IF SOMETHING HIT THE CAR. HE SAID NO - IT LOOKED LIKE THE GLASS IN THE SUNROOF BLEW STRAIGHT UP LIKE A COKE EXPLODING. THE GLASS ACTUALLY HIT THE FRONT OF HIS CAR. THE GLASS WAS IN MY HAIR, DOWN THE BACK OF MY SHIRT AND PANTS. THE GLASS SCRATCHED ME IN SEVERAL PLACES. *TR

NHTSA ODI #10477212

2,500 miles · Sep 3, 2012

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THE SUNROOF EXPLODED WHILE I WAS DRIVING WITH 2 PASSENGERS. WE HEARD THE EXPLOSION BUT DID NOT REALIZE IT WAS MY CAR UNTIL GLASS LEAKED FROM THE CLOTH PANEL UNDER THE SUNROOF ONTO MY FRIEND IN THE PASSENGER SEAT. WE MOVED THE CAR OFF OF THE ROAD AND CALLED THE POLICE. THE POLICE WENT BACK TO THE SIGHT WHERE THE EXPLOSION HAPPENED AND DID NOT FIND ANY OBJECT THAT WOULD HAVE HIT THE CAR. THE CAR IS LESS THAN 3 MONTHS OLD AND HAS LESS THAN 2500 MILES ON IT. THE DAY OF THE INCIDENT WAS WARM BUT NOT HOT LIKE IT HAS BEEN. *TR UPDATED 10/23/12*LJ UPDATED 10/26/2012 *JS

NHTSA ODI #10473640

7,500 miles · Aug 28, 2012

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THE CAR WAS IN THE DRIVEWAY AT NIGHT WHEN THE SUNROOF IMPLODED AND SHATTERED ALL OVER THE SEATS. NOTHING FELL ON THE CAR - IT JUST IMPLODED. AT THIS TIME, A TOW TRUCK IS COMING TO TAKE IT TO THE DEALERSHIP. THE CAR IN ONLY THREE MONTHS OLD. *TR UPDATED 10/02/12*LJ

NHTSA ODI #10472742

3,200 miles · Aug 14, 2012

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THE CAR DOES NOT ACCELERATE PROPERLY. WHEN AT A FULL STOP AND I PRESS ON THE GAS THE CAR DOES NOT MOVE HOWEVER, THE RPMS ARE HIGH BUT THE CAR TAKES 5-6 SECONDS TO GO AND IT DOESN'T GO VERY FAST AND THERE HAVE BEEN TIMES I WAS ALMOST HIT. MY CAR JERKS WHEN I TRY TO ACCELERATE FROM A SLOW SPEED, IT IS THE SAME MOVEMENT AS IF YOU WERE RUNNING OUT OF GAS AND ACTUALLY JERKS MY NECK. MY REAR DRIVER'S WINDOW SHATTERED FOR NO REASON. IT WAS IN THE DRIVE WAY AND WHEN I WENT OUT TO WORK IN THE MORNING, IT WAS SHATTERED. THERE IS NO IMPACT SIGHT AS EVIDENCE THAT SOMETHING HAD HIT IT. I AM VERY UNHAPPY WITH THE CAR AND WISH I NEVER BOUGHT IT. *TR

NHTSA ODI #10470622

Official recalls

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

23V132000 · Electrical System

Feb 28, 2023

Hyundai Motor America (Hyundai) is recalling certain 2012-2014 Veloster vehicles. High conductive liquid may leak into the Reverse Park Aid Sensor (RPAS), which can result in an electrical short circuit.

Consequence & remedy

Consequence: An electrical short circuit increases the risk of a fire.

Remedy: Dealers will inspect and replace the RPAS fuse and sensor, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 242.

20V393000 · Equipment:electrical

Jul 2, 2020

Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air compressor to inflate a tire.

Consequence & remedy

Consequence: An overheated accessory outlet increases the risk of fire.

Remedy: Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 193.

13V051000 · Visibility:sun/moon Roof Assembly

Feb 19, 2013

Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 4, 2011, through October 31, 2011 and equipped with panoramic sunroofs. The panoramic sunroof assembly may have been weakened during installation at the factory.

Consequence & remedy

Consequence: If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.

Remedy: Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began during March 2013. Owners may contact Hyundai at 1-800-633-5151.

12V567000 · Parking Brake:conventional:mechanical:linkage And Cable

Dec 7, 2012

Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 2, 2011, through February 27, 2012 and equipped with manual transmissions. Moisture and road grime may cause the parking brake components to bind.

Consequence & remedy

Consequence: If the parking brake components bind, the parking brake may not operate properly, and the parking brake may drag while driving or may not fully engage when the vehicle is parked. If the parking brake is not fully engaged when parked, a manual transmission may move unintentionally, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the rear brake caliper assemblies free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.

12V568000 · Visibility:sun/moon Roof Assembly

Dec 7, 2012

Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from November 1, 2011, through April 17, 2012 and equipped with panoramic sunroofs. The panoramic sunroof assembly may been weakened during installation at the factory.

Consequence & remedy

Consequence: If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.

Remedy: Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

PE12027 · Panoramic Sunroof Breakage

Opened Oct 2, 2012 · Closed Feb 21, 2013

Status: closed (inferred from source dates) · Visibility; Visibility:sun/moon Roof Assembly

The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171

Additional source detail variants (4)

Visibility

Visibility:sun/moon Roof Assembly