IllustrationTRUNK DOOR WON'T STAY UP. HEAD AND NECK HIT BY DOOR A COUPLE TIMES WHEN GETTING GROCERIES FROM THE TRUNK. CLICKING NOISE IN THE STEERING WHEEL WHEN TURNING/DRIVING.
2012 Hyundai Veloster
Owner reports · Recalls · Investigations
More warning signs than most Veloster years
Owner complaints for the 2012 Hyundai Veloster are substantially higher than the model-year median of 85.
About this comparison →How this year compares
Owner complaints by model year
Compare all Veloster years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
760–25K
3125–50K
3650–75K
4675–100K
32100–150K
9150K+
230 reports with mileage · 66 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports8 fire reports25 injury reports
Steering complaints
42 reportsTHE ENGINE FAILED DOES NOT START AND THERE IS A LOT OF SMOKE
THE STEERING OF THE VELOSTER IS SHAKEY AND THE EPS BECOMES TIGHT TO CONTROL WHILE OPPERTATING ON THE HIGHWAY. CHANGING LANES AND THE SLIGHT TURN OF A CURVE, CAUSE THE VEHICLE TO RESIST THE ACTION ON THE HIGHWAY. THE STEERING COLUMN ALSO MAKES A CLUNKY NOISE WHILE TURNING LEFT AND RIGHT IN OPERATION AT ANY SPEED IN MOTION. THE VE…
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THE STEERING OF THE VELOSTER IS SHAKEY AND THE EPS BECOMES TIGHT TO CONTROL WHILE OPPERTATING ON THE HIGHWAY. CHANGING LANES AND THE SLIGHT TURN OF A CURVE, CAUSE THE VEHICLE TO RESIST THE ACTION ON THE HIGHWAY. THE STEERING COLUMN ALSO MAKES A CLUNKY NOISE WHILE TURNING LEFT AND RIGHT IN OPERATION AT ANY SPEED IN MOTION. THE VEHICLE DOES NOT FEEL SAFE TO OPERATE WHILE PASSING TRAFFIC ON THE HIGHWAY, TAKING CURVES AND EXITS OFF THE HIGHWAY. PRESENTED THE ISSUE TO A HYUNDAI DEALERSHIP AND THEY STATED THE COUPLER NEEDS TO BE REPLACED. THE COST OF THE PART IS MINIMAL BUT THE LABOR WAS EXPENSIVE. RESERACH SHOWS THE COUPLER OF THE SAME YEAR AS BEEN RECALLED ON OTHER HYUNDAI VEHICLES HOWEVER THE VELOSTER HAS YET TO BE RECALLED.
STEERING WHEEL COUPLER DISINTEGRATION, THE SAME AS ELANTRA MODELS. CLICKING AND LOOSENESS IN THE STEERING WHEEL. IT IS PRESENT STATIONARY OR IN MOTION. THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES. MY VEHICLE HAS 55,000 MILES.
MY CAR LIKE MANY OTHERS HAVE HAD AN ISSUE WITH THE COUPLER GOING BAD IN THE STEERING WHEEL. MINE STARTED AT AROUND 85,000 MILES AND I WAS TOLD BY THE DEALERSHIP THERE MAY BE A BULLETIN ON IT. THE STEERING WHEEL MAKES NOISE WHEN TURNING IT AND HAS ABOUT 2 INCHES OF PLAY.
THERE IS PLAY IN THE STEERING WHEEL WHEN TURNING BACK AND FORTH. ALSO HEAR A CLICKING NOISE. I AM TOLD THERE IS A VERY INEXPENSIVE COUPLE THAT NEEDS TO BE REPLACED AND THAT IS COMMON. I HAVE APPX 90000 MILES ON CAR. STARTING NOTICING THIS ABOUT 6 MONTHS AGO. I MENTIONED THIS TO MECHANICS WHERE I NORMALLY HAVE CAR SERVICED. THE…
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THERE IS PLAY IN THE STEERING WHEEL WHEN TURNING BACK AND FORTH. ALSO HEAR A CLICKING NOISE. I AM TOLD THERE IS A VERY INEXPENSIVE COUPLE THAT NEEDS TO BE REPLACED AND THAT IS COMMON. I HAVE APPX 90000 MILES ON CAR. STARTING NOTICING THIS ABOUT 6 MONTHS AGO. I MENTIONED THIS TO MECHANICS WHERE I NORMALLY HAVE CAR SERVICED. THEY RECOMMENDED SEEING HYUNDIA AND MENTIONED THE COUPLER.
MY STEERING WHEEL HAS A THUD TO IT WHEN I TURN LEFT AND RIGHT, STEERING IS GETTING HARD TO CONTROL AS WELL. I SEEN A LOT OF HYUNDAI HAS HAD A STEERING COUPLING RECALL BUT NOT THE VELOSTER.THIS PROBLEM MY WELL EXIST IN THE VELOSTER
THE VELOSTER IS A 2012 WITH ONLY 19K MILES. RECENTLY IT HAS STARTED MAKING A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT AND THERE IS EXCESSIVE VIBRATION WHEN DRIVING IN A STRAIGHT LINE. HYUNDAI STATES THAT THIS IS NOT A SAFETY ISSUE, HOWEVER, THE MAJORITY OF SOURCES ONLINE SAY THAT THIS IS CAUSED BY A FAILED ST…
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THE VELOSTER IS A 2012 WITH ONLY 19K MILES. RECENTLY IT HAS STARTED MAKING A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT AND THERE IS EXCESSIVE VIBRATION WHEN DRIVING IN A STRAIGHT LINE. HYUNDAI STATES THAT THIS IS NOT A SAFETY ISSUE, HOWEVER, THE MAJORITY OF SOURCES ONLINE SAY THAT THIS IS CAUSED BY A FAILED STEERING COUPLER (A K A.STEERING DAMPENER) AND THIS CAN CAUSE THE WHEEL TO LOCK UP WHILE DRIVING. HYUNDAI HAS RECALLED THIS ISSUE ON THE SONATA AND THE ELANTRA BUT REFUSES TO DO ANYTHING FOR VELOSTER OWNERS. THE PART CAN BE PURCHASED ONLINE FROM THE OEM FOR ROUGHLY $6 BUT THE DEALER FROM WHICH I PURCHASED THE VEHICLE IS ASKING $400 TO FIX THIS ISSUE. FORUMS ON LINE WILL SHOW A GREAT NUMBER OF VELOSTER OWNERS DEALING WITH THIS SAME ISSUE AND COST TO FIX THIS PROBLEM. I TRULY FEEL AS THOUGH HYUNDAI HAS ADMITTED FAULT AND A SAFETY CONCERN BY RECALLING OTHER VEHICLES FOR THE EXACT ISSUE BUT THEY STILL REFUSE TO FIX THE VELOSTER. I CALLED AND SPOKE WITH A HYUNDAI USA REPRESENTATIVE THIS AFTERNOON WHO SAYS THAT IT'S UP TO THE DEALER TO DECIDE IF IT'S COVERED UNDER THEIR STANDARD WARRANTY OR NOT AND THAT I SHOULD HAVE PURCHASED THE EXTENDED WARRANTY IF I WANTED THIS FIXED. AS HE KNEW EXACTLY WHAT I WAS TALKING ABOUT IT GOES TO SHOW THAT I AM NOT THE ONLY VELOSTER OWNER DEALING WITH THIS PROBLEM. THIS ISSUE NEEDS TO BE FIXED AT THE EXPENSE OF HYUNDAI.
STEERING WHEEL HAS PLAY IN IT AND MAKES A NOISE THUD LIKE NOISE WHEN U TURN IT U CANT CONTROL THE CAR ITS THE STEERING COUPLING SAME AS THE SONATA AND ELANTRA THEY HAVE BEEN RECALLED BUT NOT THE VELOSTER BUT ITS THE SAME PART IT JUST HAPPENED NO WARNING AT ALL THIS IS VERY DANGEROUS AND NEEDS TO BE RECALLED ITS THE SAME PART AND…
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STEERING WHEEL HAS PLAY IN IT AND MAKES A NOISE THUD LIKE NOISE WHEN U TURN IT U CANT CONTROL THE CAR ITS THE STEERING COUPLING SAME AS THE SONATA AND ELANTRA THEY HAVE BEEN RECALLED BUT NOT THE VELOSTER BUT ITS THE SAME PART IT JUST HAPPENED NO WARNING AT ALL THIS IS VERY DANGEROUS AND NEEDS TO BE RECALLED ITS THE SAME PART AND PROBLEM BUT HYUNDAI HASNT RECALLED AND NEEDS TO THIS CAR COMPANY IGNORES THE FACT THEY HAVE A DEFECTIVE PART. IT JUST DESINERGRATES SOMEONE IS GOING TO GET HURT THERE IS NO WARNING AT ALL IT JUST HAPPENS U CAN JUST SIT THERE AND TURN WHEEL JUST A LIL AND U CAN HEAR IT AND FEELS LIKE THERE IS NO CONTROL IN THE STEERING WHEEL
I HAVE A LUNK NOISE AND PLAY IN MY STEERING WHEEL THOUGH IT NEEDED A ALINGMENT BUT WAS TOLD IT WAS A STEERING COUPLING. SONTA AND ELANTRA HAS A RECALL ON THE SAME ISSUE ITS THE SAME $1.88 PART THAT IS FAILING IN THE OTHER HYUNDAI CARS AND THEY HAVE A RECALL BUT NOT THE VELOSTER WELL IF ITS THE SAME PART THEN IT IS A DEFECTIVE PA…
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I HAVE A LUNK NOISE AND PLAY IN MY STEERING WHEEL THOUGH IT NEEDED A ALINGMENT BUT WAS TOLD IT WAS A STEERING COUPLING. SONTA AND ELANTRA HAS A RECALL ON THE SAME ISSUE ITS THE SAME $1.88 PART THAT IS FAILING IN THE OTHER HYUNDAI CARS AND THEY HAVE A RECALL BUT NOT THE VELOSTER WELL IF ITS THE SAME PART THEN IT IS A DEFECTIVE PART RECALL IT.THIS IS SAFETY CONCERN GUESS THEY WAITING FOR SOMEONE TO GET HURT BEFORE ITS RECALLED OH BY THE WAY ITS $388. ROUGHLY THE DEALERSHIP SAID TO FIX IT FOR A $1.88 RUBBER PIECE GO FIGURE.I PURCHASED THIS 2012 VELOSTER OFF THE SHOWROOM FLOOR I AM THE ONLY OWNER
Official recalls
623V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
23V132000 · Electrical System
Feb 28, 2023
Hyundai Motor America (Hyundai) is recalling certain 2012-2014 Veloster vehicles. High conductive liquid may leak into the Reverse Park Aid Sensor (RPAS), which can result in an electrical short circuit.
Consequence & remedy
Consequence: An electrical short circuit increases the risk of a fire.
Remedy: Dealers will inspect and replace the RPAS fuse and sensor, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 242.
20V393000 · Equipment:electrical
Jul 2, 2020
Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air compressor to inflate a tire.
Consequence & remedy
Consequence: An overheated accessory outlet increases the risk of fire.
Remedy: Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 193.
13V051000 · Visibility:sun/moon Roof Assembly
Feb 19, 2013
Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 4, 2011, through October 31, 2011 and equipped with panoramic sunroofs. The panoramic sunroof assembly may have been weakened during installation at the factory.
Consequence & remedy
Consequence: If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
Remedy: Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began during March 2013. Owners may contact Hyundai at 1-800-633-5151.
12V567000 · Parking Brake:conventional:mechanical:linkage And Cable
Dec 7, 2012
Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 2, 2011, through February 27, 2012 and equipped with manual transmissions. Moisture and road grime may cause the parking brake components to bind.
Consequence & remedy
Consequence: If the parking brake components bind, the parking brake may not operate properly, and the parking brake may drag while driving or may not fully engage when the vehicle is parked. If the parking brake is not fully engaged when parked, a manual transmission may move unintentionally, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the rear brake caliper assemblies free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.
12V568000 · Visibility:sun/moon Roof Assembly
Dec 7, 2012
Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from November 1, 2011, through April 17, 2012 and equipped with panoramic sunroofs. The panoramic sunroof assembly may been weakened during installation at the factory.
Consequence & remedy
Consequence: If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
Remedy: Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
PE12027 · Panoramic Sunroof Breakage
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Visibility; Visibility:sun/moon Roof Assembly
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
Additional source detail variants (4)
Visibility
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
Visibility
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
Visibility:sun/moon Roof Assembly
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
Visibility:sun/moon Roof Assembly
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171