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2012 Hyundai Veloster

Owner reports · Recalls · Investigations

More warning signs than most Veloster years

Owner complaints for the 2012 Hyundai Veloster are substantially higher than the model-year median of 85.

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When problems were reported

Mileage at the reported incident

230 reports with mileage · 66 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports8 fire reports25 injury reports

Electrical System complaints

38 reports
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132,000 miles · Aug 19, 2019
Electrical System

WHILE DRIVING IN TUCSON AZ, ABOUT 42 MPH AND WITH A/C RUNNING, I SMELLED A BURNT SCENT IN THE CABIN, THE A/C SHUT OFF. WHEN I TRIED TO RESTART IT, I SWITCHED THE FAN SWITCH TO ANOTHER POSITION AND IT STARTED AGAIN, BUT IT ONLY WORKED IN THE 2 AND 4 POSITION. THE NEXT DAY THE SWITCH ONLY WORKED IN THE 1 AND 3 POSITION, AND NOW ON…

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WHILE DRIVING IN TUCSON AZ, ABOUT 42 MPH AND WITH A/C RUNNING, I SMELLED A BURNT SCENT IN THE CABIN, THE A/C SHUT OFF. WHEN I TRIED TO RESTART IT, I SWITCHED THE FAN SWITCH TO ANOTHER POSITION AND IT STARTED AGAIN, BUT IT ONLY WORKED IN THE 2 AND 4 POSITION. THE NEXT DAY THE SWITCH ONLY WORKED IN THE 1 AND 3 POSITION, AND NOW ONLY IN THE 3 POSITION. I REMOVED THE TRIM PANEL TO SEE WHAT MIGHT BE WRONG AND SAW A CONNECTOR AND WIRE CONNECTED TO THE FAN SWITCH DISCOLORED FROM HEATING UP. I LOOKED AT THE FAN SWITCH ITSELF AND IT HAD MELTED ON THE INSIDE. I DECIDED TO TAKE PICTURES BECAUSE SOMETHING IS SHORTING OUT IN THE HEAD UNIT AND COULD POTENTIALLY CAUSE A FIRE. I TALKED TO HYUNDAI (CASE#: 15918166) AND THEY TOLD ME THAT THEY HAD TO INSPECT THE VEHICLE THEMSELVES AND NOT GO OFF THE PICTURES, SO DON'T ALTER ANY EVIDENCE. WHEN I GOT DOWN TO HYUNDAI, THEY WANTED TO CHARGE ME $140.00 TO INSPECT, THEN THAT MONEY WOULD GO TOWARDS THE REPAIR COST, ESTIMATION $500-$600. WITH THE EXT WARRANTY EXPIRED BY 3K, THE ENTIRE COST WOULD FALL IN MY LAP. I DIDN'T HAVE THE MONEY TO PAY FOR THIS MY SELF, SO I COULD LET THEM INSPECT IT UNTIL I COULD AFFORD TO REPAIR THE REPAIR COST. I THINK THIS SHOULD BE A RECALL SINCE IT IS A FIRE SAFETY HAZARD AND ITS EVIDENT HAPPENS ON ALL THE YEAR MODELS (ACCORDING TO THE FORUM).

NHTSA ODI #11244951

11,400 miles · Aug 3, 2019
Electrical SystemVehicle Speed Control

MY 2012 HYUNDAI VELOSTER STALL AND HAVE A FUNNY SMELL MY CAR STALL AT A RED LIGHT HAD TO CALL THE POLICE TO GET IT OFF THE ROAD

NHTSA ODI #11241418

144,000 miles · Jul 8, 2019
Electrical System

WHEN STOPPED AT LIGHTS THE ENGINE DIES MULTIPLE TIMES. ALSO WHILE DRIVING THE CAR JERKS LIKE IT IS GOING TO STALL

NHTSA ODI #11230047

144,504 miles · Jun 14, 2019
Electrical SystemEngineStructureFire

THE CAR STARTED TO RATTLE AND STARTED TO NOT BE ABLE TO ACCELERATE. I PULLED THE CAR TO THE SIDE OF A SEMI BUSY ROAD AND LET IT SIT FOR A MOMENT WHILE TURNED OFF AND THEN AFTER 30 SECONDS TURNED THE CAR BACK ON. I STARTED TO DRIVE THE CAR AND TURNED DOWN A RESIDENTIAL ROAD (ROTHROCK CIRCLE COPLEY, OH) AND THAT IS WHEN THINGS GO…

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THE CAR STARTED TO RATTLE AND STARTED TO NOT BE ABLE TO ACCELERATE. I PULLED THE CAR TO THE SIDE OF A SEMI BUSY ROAD AND LET IT SIT FOR A MOMENT WHILE TURNED OFF AND THEN AFTER 30 SECONDS TURNED THE CAR BACK ON. I STARTED TO DRIVE THE CAR AND TURNED DOWN A RESIDENTIAL ROAD (ROTHROCK CIRCLE COPLEY, OH) AND THAT IS WHEN THINGS GOT REALLY BAD.THE CAR WAS IN MOTION AND STARTED TO ACT EVEN STRANGER. IT HAD ISSUES ACCELERATING AGAIN AND THEN WHILE DRIVING DOWN THE ROAD THE LUNGED FORWARD AND THEN WHITE SMOKE AND FLAMES CAME FROM UNDER THE CARS FRONT END. I JUMPED OUT OF THE CAR AFTER TURNING IT OFF, GRABBED MY PERSONAL ITEMS AND RAN OFF INCASE OF AN EXPLOSION. I CALLED 911INSTANTLY AND WHILE ON THE PHONE WITH COPLEY POLICE MY CAR WAS ENGULFED IN FLAMES. FIREFIGHTERS CAME OUT AND STARTED TO EXTINGUISH THE FLAMES BUT IT WAS TOO LATE AND THE WHOLE FRONT OF THE CAR WAS MELTED, BURNED, AND DESTROYED.

NHTSA ODI #11219948

88,000 miles · Apr 3, 2019
Electrical SystemEngineFuel/propulsion System

MY CAR IS HAVING ISSUES DESCRIBING WHAT IS HAPPENING IN THE RECALL, THE ENGINE IS LOUDER THAN WHEN I GO OUT IT SOUNDS LIKE YOU'RE KNOCKING NOISE AND I JUST GOT IT IN SEPTEMBER. I NEED TO SPEAK WITH SOMEBODY ABOUT THIS SINCE IT'S NOT LISTED ON THE RECALL

NHTSA ODI #11193525

115,000 miles · May 19, 2018
Electrical SystemEnginePower Train

CAR HAS BEGAN DOING THIS OFTEN NOW. AT 115K MILES. START THE CAR, PUT IT IN DRIVE, CAR WON'T MOVE. PUT IT IN REVERSE. SAME ISSUE. HAVE TO TURN THE CAR OFF AND ON AND REPEAT UNTIL IT MOVES. OCCASIONALLY I'LL STOP AT A STOP SIGN AND GO TO MOVE AFTER STOPPING AND AGAIN, IT WON'T MOVE. ENGINE JUST REVS. HAVE TO REPEAT ABOVE UNTIL IT…

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CAR HAS BEGAN DOING THIS OFTEN NOW. AT 115K MILES. START THE CAR, PUT IT IN DRIVE, CAR WON'T MOVE. PUT IT IN REVERSE. SAME ISSUE. HAVE TO TURN THE CAR OFF AND ON AND REPEAT UNTIL IT MOVES. OCCASIONALLY I'LL STOP AT A STOP SIGN AND GO TO MOVE AFTER STOPPING AND AGAIN, IT WON'T MOVE. ENGINE JUST REVS. HAVE TO REPEAT ABOVE UNTIL IT MOVES. REPLACED CAMSHAFT SENSOR AND KNOCK SENSOR. DIDN'T FIX IT. NOW THE CAR DIES WHILE IN PARK AND STALLS BETWEEN 15-2000 RPM. THERE ARE SEVERAL FORUMS WITH THE SAME ISSUES AND NO ONE HAS A SOLID ANSWER. AND NO RECALL. INSANE. TAKING IT TO HYUNDAI AND CONSIDERING A LAWSUIT WITH MY EVIDENCE AND ALL THE OTHER FORUMS AND COMPLAINTS.

NHTSA ODI #11096873

91,000 miles · Dec 22, 2016
Electrical System

I CONTACTED HYUNDAI MOTOR OF AMERICA TO TRY TO COME TO A RESOLUTION WITH AN ONGOING ISSUE WITH VELOSTER VEHICLES. BACK IN 2015, I HAD TO HAVE MY HVAC FAN SPEED CONTROLLER REPLACED DUE TO IT INTERMITTENTLY WORKING. THE CONTROLLER WAS REPLACED IN MARCH OF 2015 UNDER MANUFACTURER WARRANTY. NOW IN DECEMBER OF 2016, THE FAN SPEED CON…

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I CONTACTED HYUNDAI MOTOR OF AMERICA TO TRY TO COME TO A RESOLUTION WITH AN ONGOING ISSUE WITH VELOSTER VEHICLES. BACK IN 2015, I HAD TO HAVE MY HVAC FAN SPEED CONTROLLER REPLACED DUE TO IT INTERMITTENTLY WORKING. THE CONTROLLER WAS REPLACED IN MARCH OF 2015 UNDER MANUFACTURER WARRANTY. NOW IN DECEMBER OF 2016, THE FAN SPEED CONTROL STARTED TO SHOW THE SAME SYMPTOMS AS BEFORE. THEN ONE EVENING IT STOPPED WOKING ALL TOGETHER. NOW, I AM OUT OF WARRANTY BY MILEAGE, CURRENT VEHICLE MILEAGE IS 91000. I ENDED UP TAKING APART THE DASH TO INSPECT THE FAILED PART AND FOUND IT TO BE MELTED/BURNT. ONCE I FOUND THIS, A COUPLE DAYS PRIOR TO TOTAL FAILURE, I SMELLED AND DISTINCT PLASTIC BURNING SMELL AND I PUT IT OFF AS A VEHICLE THAT WAS IN MY CLOSE VICINITY. BUT UPON INSPECTION, I FOUND THAT IT HAD IN FACT BEEN MY VEHICLE THAT SMELLED OF BURNING PLASTIC. THIS CONDITION IS EXHIBITED WHILE VEHICLE IS STATIONARY OR IN MOTION. I WENT LOOKING AROUND THE COUNTLESS VELOSTER FORUMS AND FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. THE BLOWER MOTOR FAN SPEED CONTROL SWITCH IS NOT MADE IN A FASHION TO HANDLE THE HIGHER CURRENT OF HIGH SPEED FAN POSITION (HVAC). THE SWITCH HAS CAUSED THE PLUG BEHIND IT TO MELT AS WELL. I COMPLETELY DISASSEMBLED THE SWITCH AND FOUND MULTIPLE MELTING POINTS/BURN MARKS. THE FUSES IN THE VEHICLE FOR THE BLOWER MOTOR ARE GOOD. THE BLOWER MOTOR ITSELF IS NOT PULLING "EXCESSIVE CURRENT". I HAVE GONE THROUGH AND TROUBLE SHOT THE ISSUE LIKE ANY GOOD TECHNICIAN WOULD. THIS IS WHEN I CONTACTED HYUNDAI ABOUT THE ISSUE. I RECENTLY HEARD BACK FROM THEM THAT THEY ARE NOT WILLING TO CALL ME, LOOK AT FAILED PARTS, OR OFFER ANY ASSISTANCE FOR THE REPAIR OF A FLAWED IN DESIGN AND MANUFACTURER PART. THIS CAN END UP BEING A FIRE HAZARD IF SOMEONE DOES WHAT I ORIGINALLY DID AND JUST SET THE FAN TO WORK ON HIGH SPEED ONLY AND CONTINUE TO DRIVE THE VEHICLE.

NHTSA ODI #10937028

54,871 miles · May 5, 2016
Electrical System

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. ON SEVERAL OCCASIONS, IT WAS DIFFICULT TO TURN THE VEHICLE OFF BY USING THE PUSH TO START BUTTON. THE CONTACT STATED THAT THE FAILURE CAUSED THE RADIO AND THE BACK UP CAMERA TO BECOME INOPERABLE. THE VEHICL…

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TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. ON SEVERAL OCCASIONS, IT WAS DIFFICULT TO TURN THE VEHICLE OFF BY USING THE PUSH TO START BUTTON. THE CONTACT STATED THAT THE FAILURE CAUSED THE RADIO AND THE BACK UP CAMERA TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,871. UPDATED 06/29/16*LJ *CN

NHTSA ODI #10863404

38,858 miles · Jan 13, 2016
Electrical System

CAR OFTEN FAILS TO START WHEN TURNING THE IGNITION KEY. THE LIGHTS, AND RADIO TURN ON WHEN THE IGNITION KEY IS IN, BUT WHEN I TURN THE KEY TO START I HEAR A CLICK AND THE CAR IS DEAD. IF I REPEAT THIS SEVERAL TIMES THE CAR MAY START NORMALLY. THE PROBLEM STATED SEVERAL WEEKS AGO. I HAVE GONE TO THE DEALER TWICE. THE FIRST TIME…

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CAR OFTEN FAILS TO START WHEN TURNING THE IGNITION KEY. THE LIGHTS, AND RADIO TURN ON WHEN THE IGNITION KEY IS IN, BUT WHEN I TURN THE KEY TO START I HEAR A CLICK AND THE CAR IS DEAD. IF I REPEAT THIS SEVERAL TIMES THE CAR MAY START NORMALLY. THE PROBLEM STATED SEVERAL WEEKS AGO. I HAVE GONE TO THE DEALER TWICE. THE FIRST TIME THEY CLAIMED IT WAS THE BATTERY. THEY CHANGED THE BATTERY (IT COST ME $100). THIS SOLVED THE PROBLEM FOR 2-3 DAYS (OR PERHAPS IT WAS THE WARMER WEATHER, SEE BELOW). A WEEK LATER THE PROBLEM CAME BACK AND THE ENGINE LIGHT CAME ON. THEY REPLACED THE OXYGEN SENSOR. THIS FIXED THE ENGINE LIGHT ISSUE. THE CAR WAS OK FOR A DAY. THE PROBLEM WITH FAILING START IS BACK AND IT IS GETTING WORST. YESTERDAY IT TOOK ME 5 MINUTES IN THE MORNING AND 25 MINUTES AT NIGHT TO START THE CAR. I GOT THE FEELING THAT THE PROBLEM WORSENS IN COLD WEATHER (I TOLD THAT TO THE DEALER THE FIRST TIME I BROUGHT IT IN, BUT THEY JUST IGNORED ME). EACH TIME I TOOK IT TO THE DEALER THE WHETHER HAPPENED TO BE WARMER (ABOVE 0 CELSIUS). LAST COUPLE OF DAYS THE TEMPERATURE WAS BELOW -3 CELSIUS. YESTERDAY I PARKED THE CAR INSIDE MY GARAGE. THIS MORNING, WITH A TEMPERATURE +4 CELSIUS IN MY GARAGE, THE CAR STARTED AT THE FIRST TRY. I WAITED 10 MINUTES AND TRIED AGAIN AND THE CAR AGAIN STARTED AT THE FIRST TRY. I WILL GO TO THE DEALER AGAIN THIS WEEKEND. I TRIED DIFFERENT WAYS OF STARTING THE CAR WITH NO SUCCESS (1-CLUTCH ENGAGED AND FIRST, 2-CLUTCH ENGAGED AND NEUTRAL, 3-NEUTRAL AND NO CLUTCH, 3-DIFFERENT VARIATIONS OF RADION ON/OFF, AS WELL AS HEATER FAN ON, OR OFF. THE FOLLOWING MAY HAVE BEEN THERE ALWAYS BUT NOW I NOTICE SINCE I AM MORE AWARE OF CAR SOUNDS. THERE IS A BEEPING SOUND WHEN I ENTER THE KEY AND TURN THE DASHBOARD ON. THAT BEEPING SOUND LAST FOR ABOUT 10 SECONDS AND ENDS WITH A CLICK. THE SAME HAPPENS AFTER THE CAR ENGINE IS TURN OFF.

NHTSA ODI #10819927

36,700 miles · Jan 5, 2016
Electrical SystemEngine

DEALER SAYS THEY CAN'T REPLICATE THE PROBLEM. VEHICLE HAS INTERMITTENT PROBLEMS STARTING. WHEN TURNING KEY IN IGNITION, USUALLY IN COLDER WEATHER IN THE MORNINGS, VEHICLE WILL NOT START. THERE IS JUST A 1-CLICK SOUND PER IGNITION CYCLE, BUT NO IGNITION OCCURS. ALL LIGHTS COME ON DASH, RADIO TURNS ON, ETC. REPLACED BATTERY DUE TO…

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DEALER SAYS THEY CAN'T REPLICATE THE PROBLEM. VEHICLE HAS INTERMITTENT PROBLEMS STARTING. WHEN TURNING KEY IN IGNITION, USUALLY IN COLDER WEATHER IN THE MORNINGS, VEHICLE WILL NOT START. THERE IS JUST A 1-CLICK SOUND PER IGNITION CYCLE, BUT NO IGNITION OCCURS. ALL LIGHTS COME ON DASH, RADIO TURNS ON, ETC. REPLACED BATTERY DUE TO FAILED BATTERY TEST, BUT THIS DID NOT FIX THE STARTER PROBLEM. I BELIEVE THE STARTER ASSEMBLY IS STARTING TO FAIL BUT THE DEALER HAS BEEN VERY UNHELPFUL. I DRIVE A LOT FOR WORK, ESPECIALLY TO REMOTE AREAS, AND I'M GOING TO GET STRANDED EVENTUALLY WITHOUT ANY CELL SERVICE.

NHTSA ODI #10817768

Official recalls

6

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

23V132000 · Electrical System

Feb 28, 2023

Hyundai Motor America (Hyundai) is recalling certain 2012-2014 Veloster vehicles. High conductive liquid may leak into the Reverse Park Aid Sensor (RPAS), which can result in an electrical short circuit.

Consequence & remedy

Consequence: An electrical short circuit increases the risk of a fire.

Remedy: Dealers will inspect and replace the RPAS fuse and sensor, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 242.

20V393000 · Equipment:electrical

Jul 2, 2020

Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air compressor to inflate a tire.

Consequence & remedy

Consequence: An overheated accessory outlet increases the risk of fire.

Remedy: Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 193.

13V051000 · Visibility:sun/moon Roof Assembly

Feb 19, 2013

Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 4, 2011, through October 31, 2011 and equipped with panoramic sunroofs. The panoramic sunroof assembly may have been weakened during installation at the factory.

Consequence & remedy

Consequence: If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.

Remedy: Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began during March 2013. Owners may contact Hyundai at 1-800-633-5151.

12V567000 · Parking Brake:conventional:mechanical:linkage And Cable

Dec 7, 2012

Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 2, 2011, through February 27, 2012 and equipped with manual transmissions. Moisture and road grime may cause the parking brake components to bind.

Consequence & remedy

Consequence: If the parking brake components bind, the parking brake may not operate properly, and the parking brake may drag while driving or may not fully engage when the vehicle is parked. If the parking brake is not fully engaged when parked, a manual transmission may move unintentionally, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the rear brake caliper assemblies free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.

12V568000 · Visibility:sun/moon Roof Assembly

Dec 7, 2012

Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from November 1, 2011, through April 17, 2012 and equipped with panoramic sunroofs. The panoramic sunroof assembly may been weakened during installation at the factory.

Consequence & remedy

Consequence: If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.

Remedy: Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

PE12027 · Panoramic Sunroof Breakage

Opened Oct 2, 2012 · Closed Feb 21, 2013

Status: closed (inferred from source dates) · Visibility; Visibility:sun/moon Roof Assembly

The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171

Additional source detail variants (4)

Visibility

The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171

Visibility

The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171

Visibility:sun/moon Roof Assembly

The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171

Visibility:sun/moon Roof Assembly

The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171