NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
226 reports59,000 miles · Nov 16, 2018
Vehicle Speed Control
THERE HAVE BEEN SEVERAL OCCASIONS THAT HAVE PUT ME AT RISK BECAUSE OF AN ACCELERATION HESITATION. I STEP ON THE GAS PEDAL AND THE VEHICLE TAKES MANY MOMENTS TO START MOVING. THIS ALMOST RESULTED IN AN ACCIDENT MORE THAN THREE TIMES, BUT MOST IMPORTANTLY WHEN THE CAR SEEMINGLY STALLED WHILE CROSSING AN INTERSECTION. ALL CIRCUMSTA…
Read full complaint
THERE HAVE BEEN SEVERAL OCCASIONS THAT HAVE PUT ME AT RISK BECAUSE OF AN ACCELERATION HESITATION. I STEP ON THE GAS PEDAL AND THE VEHICLE TAKES MANY MOMENTS TO START MOVING. THIS ALMOST RESULTED IN AN ACCIDENT MORE THAN THREE TIMES, BUT MOST IMPORTANTLY WHEN THE CAR SEEMINGLY STALLED WHILE CROSSING AN INTERSECTION. ALL CIRCUMSTANCES WERE WHEN THE VEHICLE WAS STARTING FROM A STOPPED OR NEAR STOPPED SITUATION.
NHTSA ODI #11151888
70,000 miles · Nov 14, 2018
Engine
2015 TUCSON ENGINE BLEW AFTER ONLY 70,000 MILES. IT DID NOT SHOW ANY SIGNS OF FAILURE BUT AS I WAS DRIVING THE ENGINE MADE A BANG NOISE AND JUST STOPPED AND WOULD NOT START AGAIN. AFTER I DID SOME RESEARCH I FOUND OUT THAT THIS IS NOT THE FIRST TUCSON TO HAVE ENGINE FAILURE AFTER 70,000 MILES.
NHTSA ODI #11151597
45,500 miles · Nov 3, 2018
Engine
ENTIRE MUFFLER PIPES AND CATALATER CONVERTER FELL OFF CAR IN ONE PIECE WHILE DRIVING THE VEHICLE AND PULLED BUMPER OUT OF ALIGNMENT WHEN IT CAME DOWN. THANKFULLY WAS ONLY TRAVELING AT A SLOW SPEED IN A RESIDENTIAL AREA AND WAS NOT ON THE HIGHWAY. HEARD A LOUD BANG AND EMEDIATLY FELT AND HEARD A CHANGE IN ENGINE. IT WAS TERRIFYIN…
Read full complaint
ENTIRE MUFFLER PIPES AND CATALATER CONVERTER FELL OFF CAR IN ONE PIECE WHILE DRIVING THE VEHICLE AND PULLED BUMPER OUT OF ALIGNMENT WHEN IT CAME DOWN. THANKFULLY WAS ONLY TRAVELING AT A SLOW SPEED IN A RESIDENTIAL AREA AND WAS NOT ON THE HIGHWAY. HEARD A LOUD BANG AND EMEDIATLY FELT AND HEARD A CHANGE IN ENGINE. IT WAS TERRIFYING
NHTSA ODI #11145076
90,000 miles · Oct 25, 2018
Power Train
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SHE HAD TO TURN THE IGNITION KEY ON AND OFF SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS DRIVEN TO DANBURY HYUNDAI (LOCATED AT 102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) WHERE IT WAS DIAGNOSED THAT THE INHIBI…
Read full complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SHE HAD TO TURN THE IGNITION KEY ON AND OFF SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS DRIVEN TO DANBURY HYUNDAI (LOCATED AT 102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) WHERE IT WAS DIAGNOSED THAT THE INHIBITOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #11142674
72,300 miles · Oct 5, 2018
Vehicle Speed ControlCrash
I WAS WAITING TO TURN LEFT, AFTER CHECKING BOTH DIRECTIONS, I TRIED TO ACCELERATE AND COULD BARELY MOVE. AT THIS POINT I SAW A CAR HEADED TOWARD ME THAT I COULD NOT SEE DUE TO A CAR BEING PARKED ALONG SIDE OF THE ROAD. I TRIED TO GET OUT OF THE WAY, BUT MY TUCSON WOULD NOT MOVE. THIS RESULTED IN BEING T-BONED. VIN PHOTO INCLU…
Read full complaint
I WAS WAITING TO TURN LEFT, AFTER CHECKING BOTH DIRECTIONS, I TRIED TO ACCELERATE AND COULD BARELY MOVE. AT THIS POINT I SAW A CAR HEADED TOWARD ME THAT I COULD NOT SEE DUE TO A CAR BEING PARKED ALONG SIDE OF THE ROAD. I TRIED TO GET OUT OF THE WAY, BUT MY TUCSON WOULD NOT MOVE. THIS RESULTED IN BEING T-BONED. VIN PHOTO INCLUDED I HAVE MORE PHOTOS AVAILABLE IF NEEDED
NHTSA ODI #11133595
15,553 miles · Sep 27, 2018
Electrical SystemPower Train
AT TIMES ON THE ROAD THE CAR LOOSE POWER AND IN A HIGHWAY THAT YOU CAN GO 70 I CAN ONLY GO PROBABLY 45MPH BECAUSE IT SEEMS AS IT CAN NOT GO OVER THAT MILEAGE. I HAVE TO TRY HARD TO GO EVEN 55MPH. IT HAPPENED SINCE WHILE AGO AND I THOUGHT IT WAS BECAUSE IT WAS BRAND NEW OUT OF THE BOX. I TOOK TO THE DEALER POTAMKIN IN MANHATTA…
Read full complaint
AT TIMES ON THE ROAD THE CAR LOOSE POWER AND IN A HIGHWAY THAT YOU CAN GO 70 I CAN ONLY GO PROBABLY 45MPH BECAUSE IT SEEMS AS IT CAN NOT GO OVER THAT MILEAGE. I HAVE TO TRY HARD TO GO EVEN 55MPH. IT HAPPENED SINCE WHILE AGO AND I THOUGHT IT WAS BECAUSE IT WAS BRAND NEW OUT OF THE BOX. I TOOK TO THE DEALER POTAMKIN IN MANHATTAN, NY WHERE I PURCHASED AND THEY SAID IT WAS BECAUSE OF THE "ECONOMIC" BUTTON. A SEPARATE MECHANIC SAID IT IS INDEED NOT NORMAL. ALSO THE AIR CONDITIONING BROKE 7/2017 AND I HAD TO PAY TO THE DEALER FOR REPAIR. ALL BECAUSE I DID NOT WANT TO MISS WORK TO FILE COMPLAINT, ETC. I HAVE PAPERWORK FOR ALL THIS.
NHTSA ODI #11132043
40,000 miles · Sep 12, 2018
Air BagsCrash
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING 10 MPH, THE CONTACT MADE A LEFT TURN AND STRUCK ANOTHER VEHICLE ON THE FRONT BUMPER. THE AIR BAGS DEPLOYED APPROXIMATELY FIVE MINUTES AFTER THE CRASH. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSE…
Read full complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING 10 MPH, THE CONTACT MADE A LEFT TURN AND STRUCK ANOTHER VEHICLE ON THE FRONT BUMPER. THE AIR BAGS DEPLOYED APPROXIMATELY FIVE MINUTES AFTER THE CRASH. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA ODI #11128864
42,000 miles · Sep 4, 2018
Engine
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IDLE, A RACCOON ENTERED THE ENGINE COMPARTMENT AND ATE THE INSULATION. TAYLOR HYUNDAI OF PERRYSBURG (12681 ECKEL JUNCTION RD, PERRYSBURG, OH) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER SINCE THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE W…
Read full complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IDLE, A RACCOON ENTERED THE ENGINE COMPARTMENT AND ATE THE INSULATION. TAYLOR HYUNDAI OF PERRYSBURG (12681 ECKEL JUNCTION RD, PERRYSBURG, OH) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER SINCE THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADMITTED THAT THEY USED A SOY-BASED COMPOUND FOR THE INSULATION. THE MANUFACTURER ALSO STATED THAT THEY COULD NOT ASSIST SINCE THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
NHTSA ODI #11124213
19,000 miles · Aug 10, 2018
EnginePower Train
ENGINE FAILED AT 19000 MILES.METAL SHAVING IN PAN COMPLETE ENGINE SIEZE
NHTSA ODI #11118881
9,500 miles · Jun 12, 2018
EnginePower Train
I WAS TAKING LEFT INTO MY DRIVE, IN FRONT OF ONCOMING TRAFFIC, THE ENGINE SOUNDED LIKE IT WAS REVVING, BUT I HAD ABSOLUTE NO POWER. LUCKILY I GOT ENOUGH POWER EVENTUALLY TO GET INTO THE DRIVEWAY WITHOUT GETTING HIT. I HAVE HAD THIS HAPPEN REPEATEDLY IN THIS CAR. IT HAS BEEN INTO THE DEAL ONCE AND THEY SAID THEY UPDATED THE SO…
Read full complaint
I WAS TAKING LEFT INTO MY DRIVE, IN FRONT OF ONCOMING TRAFFIC, THE ENGINE SOUNDED LIKE IT WAS REVVING, BUT I HAD ABSOLUTE NO POWER. LUCKILY I GOT ENOUGH POWER EVENTUALLY TO GET INTO THE DRIVEWAY WITHOUT GETTING HIT. I HAVE HAD THIS HAPPEN REPEATEDLY IN THIS CAR. IT HAS BEEN INTO THE DEAL ONCE AND THEY SAID THEY UPDATED THE SOFTWARE BUT IT HAS STARTED HAPPENING AGAIN. THIS IS SO DANGEROUS. I NEVER KNOW EXACTLY WHAT I'M GOING TO GET WHEN I STEP ON THE GAS. THE DUAL ACTION CLUTCH IS AWFUL AND I WAS NOT INFORMED ABOUT IT EVEN HAVING THIS WHEN I BOUGHT IT. OTHERWISE, I WOULD NOT HAVE BOUGHT IT.
NHTSA ODI #11101446
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration