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2012 Hyundai Tucson

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Hyundai Tucson do not stand out strongly from the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

169 reports with mileage · 86 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports13 fire reports8 injury reports

What owners actually said

255 reports
115,163 miles · Sep 9, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND OTHER PARTS OF THE ENGINE, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RON CARTER HYUNDAI (18100 GULF FWY A, FRIENDSWOOD, TX 77546, 281-929-0246) WHERE THE CONTACT PAID TO HAV…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND OTHER PARTS OF THE ENGINE, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RON CARTER HYUNDAI (18100 GULF FWY A, FRIENDSWOOD, TX 77546, 281-929-0246) WHERE THE CONTACT PAID TO HAVE THE VEHICLE DIAGNOSED. AFTER TAKING THE VEHICLE FOR AN INSPECTION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL. PER THE RECALL NOTICE, THE ENGINE OIL PAN COULD LEAK AND, IF NOT ADDRESSED, THE LOSS OF OIL MAY RESULT IN ENGINE DAMAGE. THE DEALER STATED THAT THEY WOULD TAKE A LOOK AT THE VEHICLE IN REGARDS TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,163.

NHTSA ODI #11254258

83,000 miles · Aug 28, 2019
Power Train

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE SOUND AS THOUGH THE SHIFTER WERE IN THE WRONG GEAR. THE VEHICLE PERFORMED AS IF IT WOULD STALL, BUT NEVER DID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE SOUND AS THOUGH THE SHIFTER WERE IN THE WRONG GEAR. THE VEHICLE PERFORMED AS IF IT WOULD STALL, BUT NEVER DID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN SOUTH CAROLINA TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

NHTSA ODI #11251958

113,000 miles · Aug 19, 2019
Engine

AUG 11TH MY CAR STARTED MAKING A SLIGHT TICKING NOISE, I MADE AN APPOINTMENT WITH HYUNDAI FOR SERVICE TO FIND OUT ABOUT THE NOISE. AS I LEFT THE SERVICE DEPARTMENT OF WILLIAMSBURG HYUNDAI THE DAY I MADE THE APPOINTMENT, I ASKED THE SERVICE ATTENDANT IF HE WAS SURE THE CAR WAS OK TO DRIVE, HE ASSURED ME IT WOULD BE OKAY. APPRO…

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AUG 11TH MY CAR STARTED MAKING A SLIGHT TICKING NOISE, I MADE AN APPOINTMENT WITH HYUNDAI FOR SERVICE TO FIND OUT ABOUT THE NOISE. AS I LEFT THE SERVICE DEPARTMENT OF WILLIAMSBURG HYUNDAI THE DAY I MADE THE APPOINTMENT, I ASKED THE SERVICE ATTENDANT IF HE WAS SURE THE CAR WAS OK TO DRIVE, HE ASSURED ME IT WOULD BE OKAY. APPROXIMATELY FIVE MILES DOWN THE ROAD THE ENGINE STARTED TO VIBRATE AMD SHAKE SO BAD I HAD TO PULL OVER AND THE ENGINE LIGHT CAME IN FOR THE FIRST TIME SINCE I HAVE OWNED THE 2012 HYUNDAI TUSCON. I WAS ABLE TO TURN AROUND AND DRIVE THE VEHICLE @25MPH WITH HAZARD LIGHTS ON, BACK TO THE DEALERSHIP THAT WAS NOW CLOSED. I FILLED OUT THE INFORMATION FOR THE AFTER HOURS DROP OFF AND LEFT THE CAR AT THE SERVICE GARAGE. I RECEIVED A CALL TODAY THAT I NEEDED A NEW MOTOR!!!!!! THERE WAS NO WARNING!! I MAINTENANCES MY VEHICLE REGULARLY, THIS SHOULD NOT HAVE HAPPENED AND IT UNACCEPTABLE.

NHTSA ODI #11245089

107,750 miles · Aug 14, 2019
Engine

WAS DRIVING ABOUT 30 MPH ON A BUSY 4 LANE STREET, MY CAR STALLED WITHIN A HALF A MILE WITHOUT ANY WARNING. AFTER THE ENGINE STOPPED, MY CHECK ENGINE LIGHT AND OIL CAME ON. WAS TOWED TO MECHANIC WHERE HE STATED ENGINE DIED RELATED TO A PISTON BEARING. MY CAR HAD OIL, BUT WAS DUE FOR AN OIL CHANGE. MY CAR IS BEEN AT HYUNDAI FOR…

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WAS DRIVING ABOUT 30 MPH ON A BUSY 4 LANE STREET, MY CAR STALLED WITHIN A HALF A MILE WITHOUT ANY WARNING. AFTER THE ENGINE STOPPED, MY CHECK ENGINE LIGHT AND OIL CAME ON. WAS TOWED TO MECHANIC WHERE HE STATED ENGINE DIED RELATED TO A PISTON BEARING. MY CAR HAD OIL, BUT WAS DUE FOR AN OIL CHANGE. MY CAR IS BEEN AT HYUNDAI FOR A WEEK WITH NO ANSWERS OR RESOLUTIONS.

NHTSA ODI #11244005

71,000 miles · Aug 8, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE ENGINE SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLAC…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE ENGINE SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED OR REBUILT DUE TO BEARING WEAR. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

NHTSA ODI #11242434

Mileage unknown · Jul 29, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALLMARK HYUNDAI (1198 W MAIN S…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALLMARK HYUNDAI (1198 W MAIN ST, HENDERSONVILLE, TN 37075, (615) 855-3200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11240339

90,000 miles · Jul 25, 2019
EngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 70-80 MPH, THE VEHICLE STALLED AND SHOOK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH THEIR OWN WATER BOTTLE. NO POLICE REPORT WAS MADE. THEIR WERE NO INJURIES SUSTAINED …

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 70-80 MPH, THE VEHICLE STALLED AND SHOOK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH THEIR OWN WATER BOTTLE. NO POLICE REPORT WAS MADE. THEIR WERE NO INJURIES SUSTAINED WHEN PUTTING OUT THE FIRE HOWEVER, THE CONTACT DID RECEIVE BRUISES FROM SLIDING DOWN A HILL IN SEARCH FOR MORE WATER TO EXTINGUISH THE FIRE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DIDN'T KNOW IF THE VEHICLE WAS TOTALED. THE CONTACT TOOK THE VEHICLE TO MILLER HYUNDAI (4477 VESTAL PARKWAY EAST VESTAL NY, 13850) WHERE THE VEHICLE WAS LEFT AND WAS CURRENTLY BEING INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE CONTACT WAS NOW WAITING FOR INFORMATION FROM HYUNDAI AND THE CONTACT PROVIDED THE MANUFACTURER EVIDENCE FROM THE FIRE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI #11234905

64,000 miles · Jul 24, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). CAROLINA HYUNDAI OF HIGH POINT (LOCATED AT 2431 N M…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). CAROLINA HYUNDAI OF HIGH POINT (LOCATED AT 2431 N MAIN ST, HIGH POINT, NC 27262, (336) 884-7000) STATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11234525

150,229 miles · Jul 12, 2019
Engine

I WAS DRIVING MY TUCSON ABOUT 50-55 MPH ON A TWO WAY HIGHWAY (3) WHEN MY CAR STARTED MAKING A LOUD NOISE, THE NOISE WAS LIKE IT WAS KNOCKING AND SCREECHING. THE CAR THEN STARTED SHACKING AND SLOWED TO ABOUT 20-25 MPH. I PUT MY FLASHERS ON AS SEVERAL CARS PASSED ME. THE ENGINE LIGHT CAME ON AND I PULLED OFF THE ROAD. THIS WAS…

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I WAS DRIVING MY TUCSON ABOUT 50-55 MPH ON A TWO WAY HIGHWAY (3) WHEN MY CAR STARTED MAKING A LOUD NOISE, THE NOISE WAS LIKE IT WAS KNOCKING AND SCREECHING. THE CAR THEN STARTED SHACKING AND SLOWED TO ABOUT 20-25 MPH. I PUT MY FLASHERS ON AS SEVERAL CARS PASSED ME. THE ENGINE LIGHT CAME ON AND I PULLED OFF THE ROAD. THIS WAS THE FIRST TIME ANY OF THESE THINGS HAPPENED WITH MY CAR. I CALLED MY HUSBAND, WHO WAS OUT OF TOWN. HE HAD THE CAR TOWED TO HIS BUSINESS AND THEN TOWED TO A REPAIR BUSINESS ONCE HE RETURNED. HIS MECHANIC LOOKED AT THE CAR AND TOLD MY HUSBAND THAT THE CAR HAD A THROWN ROD. HE SAVED OIL WHICH HE SAID HAS SHAVINGS IN IT. HE ALSO TOLD HIM THAT HYUNDAI TUCSON'S, SANTA FE, AND SONATA HAVE HAD THESE PROBLEMS. MY HUSBAND WENT TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THE MANAGER SAID THIS MODEL HAS NOT BEEN RECALLED. HOWEVER, WE RECEIVED A CARD FROM HYUNDAI ON APPROXIMATELY JUNE 12-14, 2019 STATING THAT OUR VEHICLE WAS UNDER A RECALL AND THAT WE WOULD BE CONTACTED. THE VEHICLE HAS BEEN SERVICED REGULARLY WITH OIL CHANGES, ETC. WHICH ARE DOCUMENTED. THE VEHICLE HAS 150,229 MILES. IN LIGHT OF THE MECHANIC TELLING US ABOUT THIS PROBLEM, WE FILL THAT HYUNDAI SHOULD DO SOMETHING ABOUT THIS. THE MECHANIC INDICATED THAT HYUNDAI RECALLED THE SANTA FE AND SONATA WITH THE EXACT SAME MOTOR, BUT DID NOT RECALL THE TUCSON. HE ALSO INDICATED THAT 30,000 TUCSON'S WERE RECALLED FOR THE EXACT SAME PROBLEM AS OURS IN CANADA. HOW CAN THIS BE THERE AND NOT IN THE UNITED STATES? THIS WAS VERY DANGEROUS. I AM RELIEVED THAT I WAS ABLE TO GET OFF THE ROAD WITHOUT BEING REAR ENDED. PLEASE LET US KNOW WHAT CAN BE DONE BY HYUNDAI. I CAN SUBMIT A PHOTO OF OUR VEHICLE AND THE OIL IN THE JAR, AND THE MOTOR, IF THAT WOULD HELP. I HAD TO LOOK FOR THIS WEBSITE TO SEE WHAT OUR RECOURSE WAS. MOST PEOPLE I HAVE TALKED WITH ARE NOT AWARE OF THIS WEBSITE FOR PROBLEMS.

NHTSA ODI #11231472

Mileage unknown · Jul 11, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11231110

Official recalls

3

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

19V063000 · Engine And Engine Cooling:engine

Feb 5, 2019

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.

14V245000 · Air Bags

May 13, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

Consequence & remedy

Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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