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2012 Hyundai Tucson

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Hyundai Tucson do not stand out strongly from the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

169 reports with mileage · 86 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports13 fire reports8 injury reports

What owners actually said

255 reports
72,000 miles · Oct 7, 2019
Engine

DRIVING DOWN INTERSTATE 95 IN PHILADELPHIA, PA (AT 55MPH) WHEN ENGINE STALLED. WAS ABLE TO GET ONTO SHOULDER, AND HAD CAR TOWED TO MECHANIC. MECHANIC TELLS ME THAT THE ENGINE SEIZED (DUE TO NO OIL GETTING TO THE BLOCK), AND THAT I WOULD NEED A NEW MOTOR. CONTACTED HYUNDAI USA, AND THEY HAVE DONE NOTHING ABOUT IT. BASED ON THE RE…

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DRIVING DOWN INTERSTATE 95 IN PHILADELPHIA, PA (AT 55MPH) WHEN ENGINE STALLED. WAS ABLE TO GET ONTO SHOULDER, AND HAD CAR TOWED TO MECHANIC. MECHANIC TELLS ME THAT THE ENGINE SEIZED (DUE TO NO OIL GETTING TO THE BLOCK), AND THAT I WOULD NEED A NEW MOTOR. CONTACTED HYUNDAI USA, AND THEY HAVE DONE NOTHING ABOUT IT. BASED ON THE REVIEWS, IT LOOKS LIKE THIS IS A COMMON ISSUE, YET THEY ARE DOING NOTHING ABOUT IT.

NHTSA ODI #11266780

100,000 miles · Oct 3, 2019
Power TrainVehicle Speed Control

VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE …

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VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE IT AN ACCIDENT. TOOK VEHICLE TO HYUNDAI FOR SERVICE, AND THE PROBLEM COULD NOT BE DUPLICATED AT THE TIME, INSTEAD WAS TOLD TO 'CHANGE TRANSMISSION FLUID, THAT MAY HELP' THERE HAVE BEEN MULTIPLE OTHER TUCSON'S WITH THE SAME ISSUE. VEHICLE CONTINUES TO HAVE SAME ISSUES.

NHTSA ODI #11265952

Mileage unknown · Sep 30, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JIM BURKE AUTOMOTIVE SERVICE CENTER AT 205-291-1119 (LOCATED AT 445 13TH ST N, BIRMINGHAM, AL 35203) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JIM BURKE AUTOMOTIVE SERVICE CENTER AT 205-291-1119 (LOCATED AT 445 13TH ST N, BIRMINGHAM, AL 35203) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11259010

110,000 miles · Sep 26, 2019
Engine

MY CAR (2012 HYUNDAI TUCSON) WAS EFFECTED BY RECALL 181, ANNOUNCED IN APRIL OF 2019. MY ENGINE SEIZED WHILE DRIVING DOWN THE HIGHWAY AT 80 MPH, LUCKILY WE WERE ABLE TO PULL ON TO THE SHOULDER SAFELY. HAD IT BEEN A MILE OR TWO DOWN THE ROAD THIS WOULD HAVE HAPPENED IN A TUNNEL AND THE OUTCOME COULD HAVE BEEN DRAMATICALLY DIFFEREN…

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MY CAR (2012 HYUNDAI TUCSON) WAS EFFECTED BY RECALL 181, ANNOUNCED IN APRIL OF 2019. MY ENGINE SEIZED WHILE DRIVING DOWN THE HIGHWAY AT 80 MPH, LUCKILY WE WERE ABLE TO PULL ON TO THE SHOULDER SAFELY. HAD IT BEEN A MILE OR TWO DOWN THE ROAD THIS WOULD HAVE HAPPENED IN A TUNNEL AND THE OUTCOME COULD HAVE BEEN DRAMATICALLY DIFFERENT AS THERE IS NO SHOULDER. I HAD THE CAR TOWED TO MY LOCAL GARAGE WHERE THEY TESTED VARIOUS THINGS INCLUDING STARTER, ALTERNATOR, BATTERY ETC AND DETERMINED THE ENGINE HAD SEIZED. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND AGAIN AFTER RUNNING DIAGNOSTIC IT WAS DETERMINED THAT THE ENGINE IS SEIZED. NOW I AM IN A WAITING GAME TO SEE IF HYUNDAI WILL DO THE RIGHT THING AND REPLACE THE ENGINE.

NHTSA ODI #11258363

Mileage unknown · Sep 23, 2019
Engine

I HAD TO REPLACE THE ENTIRE ENGINE IN MY VEHICLE, NOW HYUNDAI IS PLACING A RECALL ON MY VEHICLE FOR ENGINE OIL LEAK! MY VEHICLE STALLED AND ENGINE DIED WHEN MY ENGINE WENT SO I BELIEVE THIS RECALL HAD A FACTOR ON MY ENGINE DYING. I WAS ON A HIGHWAY, HEAVY TRAFFIC WHEN THE ENGINE STALL, THEN PUTTERED TO THE SIDE OF THE ROAD & Q…

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I HAD TO REPLACE THE ENTIRE ENGINE IN MY VEHICLE, NOW HYUNDAI IS PLACING A RECALL ON MY VEHICLE FOR ENGINE OIL LEAK! MY VEHICLE STALLED AND ENGINE DIED WHEN MY ENGINE WENT SO I BELIEVE THIS RECALL HAD A FACTOR ON MY ENGINE DYING. I WAS ON A HIGHWAY, HEAVY TRAFFIC WHEN THE ENGINE STALL, THEN PUTTERED TO THE SIDE OF THE ROAD & QUIT. AFTERWARDS THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC THAT DIAGNOSED VEHICLE AS ENGINE FAILURE - WHICH RESULTED IN FULL ENGINE REPLACEMENT. I FEEL THAT MY ENGINE SHOULD BE FULLY COVERED AND AM REQUESTING A REFUND FOR REPLACEMENT OF MY ENGINE. I NOTIFIED HYUNDAI AT THE TIME OF THIS INCIDENT BUT THEY REPORTED THAT "THERE IS NO RECALLS" FOR ENGINE OR ANY RELATED "RECALLS" SIMILAR TO THE MALFUNCTION OF MY ENGINE.........REALLY? THE HYUNDAI SONATA HAS THE SAME ENGINE IN IT 2011 AND IT HAS A FULL RECALL ON THAT ENGINE. I NEED A CLEAR EXPLANATION PLEASE. I WILL REVIEW MY SUPPORTING DOCUMENTS AND CAN PROVIDE A CLEAR & PRECISE DATE OF INCIDENT. DATE BELOW IS ONLY A GUESS.

NHTSA ODI #11257302

167,000 miles · Sep 20, 2019
EngineVehicle Speed ControlCrashInjury

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLI…

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TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS 167,000.

NHTSA ODI #11256922

151,031 miles · Sep 18, 2019
Engine

HEARD A KNOCKING NOISE WHILE DRIVING ON CITY STREET, PULLED OVER. NO WARNING LIGHTS CAME ON DASHBOARD TO INDICATE ANY KIND OF PROBLEM. CONTACT MY HUSBAND WHO INFORMED ME NOT TO MOVE THE CAR, AND TO HAVE IT TOWED TO OUR HOME HAS NOT MOVED SINCE TOWING. OIL CHANGE WAS DONE 3 MONTHS PRIOR. A FAMILY FRIEND INFORMED ME ABOUT A RECALL…

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HEARD A KNOCKING NOISE WHILE DRIVING ON CITY STREET, PULLED OVER. NO WARNING LIGHTS CAME ON DASHBOARD TO INDICATE ANY KIND OF PROBLEM. CONTACT MY HUSBAND WHO INFORMED ME NOT TO MOVE THE CAR, AND TO HAVE IT TOWED TO OUR HOME HAS NOT MOVED SINCE TOWING. OIL CHANGE WAS DONE 3 MONTHS PRIOR. A FAMILY FRIEND INFORMED ME ABOUT A RECALL ON HYUNDAI VEHICLES,I WAS NOT AWARE OF ANY RE-CALL NOR WAS I CONTACTED BY HYUNDAI. I CALL TO INQUIRE THE WEEK OF 08/26 - 08/30, PROVIDED MY INFO AND WAS INFORMED THAT NO RECALL WAS LISTED FOR MY VEHICLE UNDER THE VIN#, ABOUT A WEEK LATER AFTER MY CALL, I GOT A NOTICE IN THE MAIL 09/09/19 FOR RE-CALL CAMPAIGN 181 - 19V063 SPOKE WITH A REPRESENTATIVE GOT A CASE#. TOWED MY VEHICLE TO DEALER SHIP 09/16/2019 WAS ADVISED MAY NEED A NEW ENGINE.

NHTSA ODI #11256405

60,000 miles · Sep 17, 2019
Engine

ON JULY 4, 2019 I WAS DRIVING AND MY VEHICLE SUDDENLY BROKE DOWN WHILE DRIVING ABOUT 60MPH IN MANAHAWKIN NJ ON RT. 72. I HAVE NOT HAD ANY ISSUES LEADING UP TO THIS. I HAD TO HAVE THE VEHICLE TOWED. SINCE THE NEAREST HYUNDAI DEALERSHIP WAS CLOSED B/C OF THE HOLIDAY I HAD IT TOWED TO MR. TIRE. THEY AT FIRST THOUGHT IT WAS THE A…

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ON JULY 4, 2019 I WAS DRIVING AND MY VEHICLE SUDDENLY BROKE DOWN WHILE DRIVING ABOUT 60MPH IN MANAHAWKIN NJ ON RT. 72. I HAVE NOT HAD ANY ISSUES LEADING UP TO THIS. I HAD TO HAVE THE VEHICLE TOWED. SINCE THE NEAREST HYUNDAI DEALERSHIP WAS CLOSED B/C OF THE HOLIDAY I HAD IT TOWED TO MR. TIRE. THEY AT FIRST THOUGHT IT WAS THE ALTERNATOR THEN THE STARTER, BUT THEN DECIDED IT WAS AN ENGINE ISSUE. I THEN HAD IT TOWED TO THE DEALERSHIP AND THEY CONFIRMED IT WAS AN ENGINE FAILURE AND IT WOULD BE COVERED UNDER WARRANTY. HOWEVER IT TOOK A FEW WEEKS TO EVEN GET THAT DETERMINATION. THEN I WAS TOLD THAT PARTS WERE ON BACK ORDER AND IT WOULD BE A MINIMUM OF 3 MONTHS. AFTER WEIGHING OPTIONS I DECIDED TO SADLY TRADE IN THE VEHICLE. ON SEPTEMBER 9, 2019 I RECEIVED A RECALL NOTICE ON THE CAR (NHTSA RECALL #: 19VX-063; HYUNDAI RECALL #: 181) FOR OIL LEAK THAT COULD LEAD TO ENGINE DAMAGE, STALLED ENGINE, RISK OR CRASH OR FIRE. I AM VERY UPSET THAT I AM JUST RECEIVING THIS RECALL NOW AND THE INCIDENT COULD HAVE BEEN PREVENTED. LUCKILY I WAS NOT ON A VERY BUSY ROAD AT THE TIME OF THE BREAK DOWN BUT IT COULD HAVE VERY WELL PUT ME IN A DANGEROUS SITUATION.

NHTSA ODI #11256113

Mileage unknown · Sep 13, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO MARTIN SWANTY HYUNDAI (928-692-3232, LOCATED AT 4180 STOCKTON HILL ROAD, KINGMAN, AZ 86409). THE CONTACT WAS INFORMED TO COME …

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO MARTIN SWANTY HYUNDAI (928-692-3232, LOCATED AT 4180 STOCKTON HILL ROAD, KINGMAN, AZ 86409). THE CONTACT WAS INFORMED TO COME BACK ANOTHER TIME BECAUSE THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11255333

98,500 miles · Sep 9, 2019
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REV, BUT BEGIN TO SLOW DOWN. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WAS RISING. THE CONTACT PARKED…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REV, BUT BEGIN TO SLOW DOWN. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WAS RISING. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER WAITING THIRTY MINUTES, THE VEHICLE WAS RESTARTED, BUT IT STILL MADE AN ABNORMAL NOISE. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO FAIRFAX HYUNDAI (LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 352-0444) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,500.

NHTSA ODI #11254287

Official recalls

3

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

19V063000 · Engine And Engine Cooling:engine

Feb 5, 2019

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.

14V245000 · Air Bags

May 13, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

Consequence & remedy

Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Hyundai Tucson problems