Forward Collision AvoidanceLane DepartureUnknown Or Other
We are writing to describe an issue we had with our 2025 Hyundai Tucson PHEV this past [XXX] day We were returning from Bellingham heading south on [XXX]. The Driver Assistance Eyes on the Road notice came on often, making beeps ([XXX] has experienced this message often even though his eyes are definitely on the road). Sudden…
Read full complaint
We are writing to describe an issue we had with our 2025 Hyundai Tucson PHEV this past [XXX] day We were returning from Bellingham heading south on [XXX]. The Driver Assistance Eyes on the Road notice came on often, making beeps ([XXX] has experienced this message often even though his eyes are definitely on the road). Suddenly, it came on constantly, and then the alert in the center circle on the console turned RED and showed a message that said “Take control of your vehicle immediately. Turning engine off. Leave the road” I may not have this quote exactly right, but it’s close. All the time the loud beeping continued. [XXX] did as directed and immediately pulled over unto to the narrow shoulder on the freeway with cars racing past at 70 mph. We had no idea what was going on. He quickly determined that the car was functioning ok so pulled back out onto the highway. I was panicked, but of course [XXX] was calm and in control. He decided to take off his hat and also his glasses (doesn’t need them for driving). Still got the message but not the red alert one we had previously experienced. We stopped for gas before continuing on to the ferry and took the time off the road to access the Driver Attention function in Settings/Vehicle/Driver Assistance/Driver Attention Warning and turned it OFF. We thought that would take care of it, but it still continued to send standard alerts. Since we had waiting time in the ferry line, we searched the internet for clues to this and learned from others that this is a continuing problem. It was determined by one contributor that it is a software issue that Hyundai needs to fix. Another person said it happens when he is driving with both lane assist and cruise control on at same time. PLEASE ADVISE. Is there a solution to this problem? We were put in what we considered to be a dangerous position by an overactive "safety" feature which we could not disable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Consequence & remedy
Consequence: Unexpected braking increases the risk of a crash.
Remedy: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2025 Hyundai Tucson PLUG-IN Hybrid Problems, Complaints & Recalls | Skip That Year