2023 Hyundai Sonata

I own a 2023 Hyundai Sonata SEL. Over approximately three years, the vehicle experienced four separate incidents involving sudden loss of engine power and recurring fuel injector/powertrain problems. Three of these incidents occurred while the vehicle was being driven on interstate highways, creating serious safety concerns. The first incident occurred on XXX, on [XXX] [XXX]. My daughter was driving the vehicle at the time when it suddenly lost power while traveling on the interstate. She had to maneuver the vehicle to the shoulder under unsafe traffic conditions. The second incident occurred on XXX, on [XXX] near [XXX]. I was driving the vehicle when it again experienced sudden loss of power while traveling at highway speed. The third incident occurred on XXX, in [XXX]. The vehicle experienced another significant power-loss event and required roadside assistance. The fourth incident occurred on XXX, on [XXX]. The vehicle again experienced a sudden loss of engine power while I was driving on the highway. Despite multiple repair attempts, including repairs related to the fuel injectors, the same or substantially similar power-loss problem continued to recur. Because the vehicle has repeatedly lost engine power while being driven, including multiple incidents at interstate highway speeds, I believe this recurring condition presents a serious safety risk. I am reporting these incidents so NHTSA can evaluate whether this may represent a broader safety-related defect affecting this vehicle model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving and stopped at a stoplight. When I went to drive it started sputtering and if I wouldn’t have driven into a gas station, it would’ve given out in the middle of the road. It wouldn’t let me switch to drive or reverse , only neutral or park. It threw a code P0301, cylinder 1 misfire. Had to get it towed. Now I have to get my spark plugs and fuel injectors replaced.

Recall 286 my vehicle suffered from this causing heat module failure misfire in cylinder 2 and high pressure in gas tank. Sports Hyundai had previously done a 180 day repair under recall 9b1 for an expanded gas tank after the repair the car suffered from the updated recall 286 . I brang to the dealership 4 times with check engine and misfires and limp mode between 57k and 68k they refused to fix the car under recall 286 and cleared all the codes and continued to make me leave in a unsafe car. On February 14th it sport Hyundais negligence was the direct cause of an auto accident were the car was unable to move out the way because of lack of power /limp mode. I begged them in the final days of me having the car to fix it and saying I didn’t feel safe and they wouldn’t without an extensive amount of money I could not provide . I’m currently filing a claim with Hyundai consumer affairs and the dca in Newark and also my senators office and I have a lawyer also who might help I wish to report this to the NHTSA.

I am filing this complaint regarding Recall 25V-796 (Hyundai Recall 286). On November 27th, while driving, my vehicle made a loud popping noise twice and then began sounding muffled. About a week later, while on a long-distance drive, I attempted to refuel and the gas would not go into the tank. At another gas station I was able to fuel it, but afterward the vehicle began rapidly leaking fuel while I was driving. The fuel gauge was also malfunctioning. It showed 53 miles remaining and then suddenly jumped to 200 miles. It was not accurately reflecting the fuel level. When I stopped again for gas, the same muffled noise occurred and the fuel level rapidly dropped again. Due to safety concerns, I took the vehicle directly to the dealership.I dropped the vehicle off on December 6th and it has remained at the dealership ever since. The vehicle is currently sitting in their lot with no remedy available. I am still making monthly payments on a vehicle I cannot use. Although Hyundai provided a rental vehicle, it has now been over three months of inconvenience, including having to exchange rental vehicles for service. This has caused disruption to my daily life and financial strain. Hyundai has offered to pay off my loan and provide 8% toward the purchase of another vehicle. However, I am a single mother who is currently rebuilding financially after losing my job in prior years, and my credit score has been affected. I do not believe I should be pressured into purchasing another vehicle due to an unresolved manufacturer safety defect. I also attempted to seek guidance regarding Florida Lemon Law, but was informed that I may not qualify because the vehicle was purchased in April 2023 and the issue occurred after the two-year period. However, this is a manufacturer recall involving the fuel system, and I believe it is unfair that I am left financially responsible for a vehicle with a serious safety defect and no available remedy. I am requesting investigation

My Hyundai Sonata 2023 is experiencing two recall codes. The first one was 9b1 which was resolved, but the other one is indefinite which is 286. I dropped my car off on December 4 of 2025 and a month later Hyundai’s corporate team reached out to discuss the state of my car. They asked me for things such as the payoff balance of what I owe through CarMax who I’m financing the car from, they asked me the mileage on the car, the registration and the lien. They then told me they would provide me with an update by certain dates it’s been over two months and I haven’t received any updates. The car shop called me to come pick up my car because one of the issues was resolved, but after reviewing the recall code 286 and seeing that there is very much so a safety risk when driving the car, I ultimately chose to leave the car with Hyundai. Hyundai has been unsuccessful with providing me with the solution. I’ve waited two months almost 3 months and I believe that this vehicle is a lemon and I need a solution. Hyundai took back the loaner, I have nothing now and they keep telling me they’re going to follow up, but have not followed up with anything I need help. I don’t want to risk my life, driving the car and being paranoid that it could catch on fire and harm me or other people driving in it please help.

Hello Sir/Madam, While driving on Interstate I-75 at approximately 70 mph, the yellow check engine warning light suddenly illuminated. Immediately afterward, the vehicle began to shake violently, lose engine power, and run extremely rough. The vehicle experienced a sudden loss of power, and pressing the accelerator pedal did not result in normal response or acceleration. The throttle input was significantly reduced, making it difficult to maintain speed and safely control the vehicle. At highway speed and in heavy highway traffic, if we had not been able to safely exit the roadway, this loss of control could have put not only the occupants of this vehicle but also other drivers at serious risk. Fortunately, we were already in the exit lane, and a McDonald’s parking lot was located immediately off the exit. This allowed us to leave the highway quickly. Otherwise, this situation could have been extremely dangerous in active, heavy highway traffic. As the vehicle continued to shake, a strong smell of gasoline and a burning odor entered the cabin, raising concerns about a possible fire hazard. We safely stopped the vehicle in the McDonald’s parking lot and then shut the engine off due to the severity of the symptoms. After shutting the vehicle off, we attempted to restart it, but the engine would not start. The vehicle had to be towed to a Hyundai service center for inspection. The Hyundai service center later confirmed that the failure was caused by a faulty fuel injector, and they have changed all 4 injectors as I attached receipt from Hyundai This failure created a serious safety risk due to sudden loss of engine power, reduced accelerator response, severe shaking at highway speed, and fuel and burning odors inside the cabin. Regards

I am reporting a serious coolant system defect on my 2023 Hyundai Sonata Hybrid with about 13,500 miles. The vehicle develops an internal coolant leak while driving. Coolant burns off and white steam/smoke comes out of the exhaust, especially during acceleration. When this happens, the coolant level drops quickly, the interior heater stops working, and the car soon displays an engine overheating warning, forcing me to stop driving. This has happened multiple times and makes the vehicle unsafe. When I checked under the hood, coolant was at a low/empty level after overheating events. The car becomes undriveable once the alarm appears. I took the vehicle to a Hyundai dealer, and even though the vehicle is only 2 years old, they told me it was “out of warranty.” I had to pay about $1,500 for repairs, and since the dealer refused a loaner, I paid $250 for a rental car. I called Hyundai USA on 9/13/2025 and opened Case Number XXX. Hyundai acknowledged they are aware of coolant issues on the Sonata Hybrid but said no recall exists. This issue appears widespread. Many other owners report the same symptoms: white exhaust steam, coolant smell, coolant loss, no interior heat, and engine overheating. Hyundai released TSB 23-EM-009H, describing a failure where coolant leaks internally in the Exhaust Heat Recovery System (EHRS), causing white smoke and overheating—matching my symptoms exactly. This defect is a safety hazard because overheating can occur suddenly while driving, risking engine damage or breakdown in traffic. I request NHTSA investigate this issue as a potential recall-level defect on the 2023 Sonata Hybrid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel injectors cause car to lose power while driving in traffic, on the highway which can cause accidents. This event happened twice one while entering the highway and one while going past a light. Neither caused an accident at the time. The car both times were taken to the dealership and the fuel injectors had to be replaced both times. The first time was in December 2024 at 12k miles

The fuel injectors failed on my Hyundai Sonata in two instances. Once on 5/23/24 and once on 9/7/25. During the first instance, I was driving on a local road when the accelerator stopped working and the engine started sputtering. We were fortunately able to stop at a nearby parking lot before the engine completely stopped working. During the second instance, I was also driving through a local road when the accelerator stopped and the engine started sputtering again. This time, we weren't able to reach a safe stopping point and the engine died on the road. My family was with me at the time, so we had to push the car in neutral to the closest safe space. In both cases, our safety and the safety was others was put at risk as the car become unable to accelerate, and the car stops moving. We had to get out on the road and push the car with oncoming traffic. The problem was confirmed by the dealer in both cases, and they replaced the fuel injectors in both cases. So far, they've replaced 3 out of the 4 fuel injectors so I still drive in fear of another fuel injector causing a breakdown while I'm driving. There were no warnings or symptoms prior to the failure so there was no way to know to stop driving and to stop in a safe spot. We were fortunate to be able to move the car to a safe place for both instances, but if this had happened on the highway or secluded location, our lives could've been at risk. I've requested Hyundai to replace the last fuel injector but they're refusing to do so. I only feel safe driving in local roads or short highway trips as I fear for the reliability of my car, my safety, and the safety of others.

While driving at highway speed, my vehicle suddenly lost power due to fuel injector failure and could not be restarted, creating a serious safety risk for myself and others in high-speed traffic. This is the second vehicle of the same year and model that I’ve owned to experience the exact same injector failure. In the first case, one injector was replaced under a Hyundai service bulletin before I sold the vehicle. This second occurrence confirms that the issue is not isolated and should be escalated to a formal safety recall. The most recent failure was diagnosed and repaired by Hyundai, confirming the problem (this time replacing all injectors). The vehicle has not been inspected by police, insurance, or other outside representatives. There were no warning lamps, messages, or symptoms prior to the failure—it occurred without any warning, significantly increasing the risk of a crash