2022 Hyundai Sonata

Our 2022 Hyundai Sonata completely shuts down while driving. We purchased the vehicle in May 2022 and since then it has died over 10 times and has almost caused multiple accidents. We have 3 video footage that we have shown Hyundai corporate and the dealership service technicians. They drive the vehicle a few miles and give it back unable to duplicate it. Hyundai refuses to buyback the vehicle due to safety concerns. We do not know what more we can do and have been working on this since August. We no longer drive this vehicle as it is too dangerous and will eventually cause an accident.

Shifter system malfunction service immediately was displayed on my dash 10+ times which caused me to not be able to shift my car out of drive or whatever gear I was in when this occurred. I was at an intersection and when I was coming to a stop the car displayed this error code and wouldn’t allow me to go until I turned the car off and on twice till it was able to reset back to park then allowing me to start and shift to drive to actually go. This jeopardizes my safety and the safety of others considering my car could give out or not change gears at any given point. This is extremely concerning. The problem has not been reproduced by the dealership but has been in 2 times for this issue within a month. I took pictures and showed it to the dealership and they said Hyundai won’t cover it. They felt bad and believed me so much to the point their service department is covering the cost of the Transmission shifter module (TCM) in hopes this will resolve the issue. Only a Hyundai dealership has worked on my vehicle.

The BlueLink subscription service for my Hyundai Sonata includes a feature to see the diagnostic codes my car has or has had. Attached is a document with all of the DTCs my car has reported since I purchased it new in November of 2021. There are 15 stored codes (not active) but they are still concerning to me because they have appeared from before the car was built to about 1000 miles after I purchased it. 5 codes are for the Lane Keep Assist System, 1 for the Electronic Stability Control, 5 for Smart Cruise Control, and 4 for the Tire Pressure Monitoring System. Three of the codes occurred after I purchased the vehicle with absolutely no warning or indication of any fault regarding the LKAS system.

Trying to return home(alabama) from Louisiana, I tried using my key fob to get in my car, key fob was not working so I replaced the battery, still not working. Finally was able to get in my car by using the key, only to open the door and had NO POWER to my car, no dash or interior lights. Had to car road side service, they jumped the car off long enough to get the car in neutral to get it on the tow truck and towed to the dealership. Now stuck out of state until the dealership can "get time" to look at my car. This is a brand new car and really didn't expect this but again no matter if it is just a battery issue or something else, Hyundai's car has let me down and left me stranded. This is a huge problem especially when I need to get back home to family and my job so I can pay for this car.