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2021 Hyundai Sonata

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Hyundai Sonata do not stand out strongly from the model-year median of 161.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 24 of 131 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports2 injury reports

What owners actually said

131 reports
Mileage unknown · Dec 28, 2025
Unknown Or Other

NHTSA: #25V796000 Recall: #286 2020-23MY SONATA (DN8/DN8A) FUEL TANK Issued on 11/18/2025 and there is no remedy yet for this issue. Hyundai of Ocala has not issued me a loaner car. What am I supposed to do? It’s been over a month since the recall was posted and still no remedy. I’m concerned for mine and my families safety. Thi…

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NHTSA: #25V796000 Recall: #286 2020-23MY SONATA (DN8/DN8A) FUEL TANK Issued on 11/18/2025 and there is no remedy yet for this issue. Hyundai of Ocala has not issued me a loaner car. What am I supposed to do? It’s been over a month since the recall was posted and still no remedy. I’m concerned for mine and my families safety. This car is our only means of transportation. I need a solution

NHTSA ODI #11707339

Mileage unknown · Dec 23, 2025
Seat BeltsUnknown Or Other

P0471 error comes up off and on, this is recall related but the dealership refuses to address it. The seatbelt has to be clicked 2x in order to stick. Happens with driver side.

NHTSA ODI #11706868

Mileage unknown · Nov 18, 2025
Electrical System

My 2021 Hyundai Sonata Limited Hybrid 12v battery has started to die randomly. My car is currently with the Hyundai dealer to confirm if this will be a warranty claim. Searching online, I have found other posts of people complaining about a similar issue with their 2021 Hyundai Sonata Hybrid.

NHTSA ODI #11700120

Mileage unknown · Nov 16, 2025
Seats

The driver seat motor malfunctioned when pennies got jammed iin the unprotected/exposed seat tracks. Hyundai would not cover the warranty and charged me $2000.00 for repair. After complaining to the Hyundai National customer service they would not consider my point of contention that the unproteted/exposed tracks contributed t…

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The driver seat motor malfunctioned when pennies got jammed iin the unprotected/exposed seat tracks. Hyundai would not cover the warranty and charged me $2000.00 for repair. After complaining to the Hyundai National customer service they would not consider my point of contention that the unproteted/exposed tracks contributed to the failure. A professional mechanic stated that a fuse should have failed before the motor malfunctioned.

NHTSA ODI #11699648

Mileage unknown · Nov 8, 2025
EngineUnknown Or OtherVisibility/wiper

The vehicle's HVAC (heating) system failed. It stopped producing heat on one side of the vehicle. My mechanic/dealer diagnosed the issue as a broken component within the HVAC case under the dashboard, requiring full dashboard removal and a repair estimated at over $3,000. This failure prevents the defroster from working properl…

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The vehicle's HVAC (heating) system failed. It stopped producing heat on one side of the vehicle. My mechanic/dealer diagnosed the issue as a broken component within the HVAC case under the dashboard, requiring full dashboard removal and a repair estimated at over $3,000. This failure prevents the defroster from working properly, which is a major safety hazard as it cannot clear fog or frost from the windshield. A search of online forums and owner communities shows this is a widespread complaint from many other Hyundai owners, often identified as a failed blend door or blend door actuator, which requires the same expensive dashboard removal to repair.

NHTSA ODI #11698349

35,000 miles · Oct 27, 2025
Power Train

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost power. The vehicle was coasted over to the right side of the road, turned off, restarted, and returned to normal functionality. An independent mechanic was contacted…

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The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost power. The vehicle was coasted over to the right side of the road, turned off, restarted, and returned to normal functionality. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V746000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 35,000.

NHTSA ODI #11695902

Mileage unknown · Oct 21, 2025
Electrical System

Car sits several days at a time. Door locked. 12 volt auxiliary battery goes dead within 60 minutes after driving 60 miles. Happened 6 times in last 6 weeks. Battery is lithium. Dealer looked at car Sept 8. They did cursory check and said my rodent deterrent caused issue. After driving 60 miles. Turned rodent deterrent off. Sti…

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Car sits several days at a time. Door locked. 12 volt auxiliary battery goes dead within 60 minutes after driving 60 miles. Happened 6 times in last 6 weeks. Battery is lithium. Dealer looked at car Sept 8. They did cursory check and said my rodent deterrent caused issue. After driving 60 miles. Turned rodent deterrent off. Still have issue. Car resets the 12 volt battery nearly daily. Lithium battery if bad can blow up and cause vehicle fire. Car is parked in car port next to house. If fire, it burns up my house also. This is fire hazard. If the battery is bad, it must be fixed. Car under 10 year 100,000 mile bumper to bumper warranty. I need car fixed. NOT just looked at. This is fire hazard till it is fixed,

NHTSA ODI #11694723

Mileage unknown · Sep 5, 2025
Electrical SystemPower Train

2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was repla…

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2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with no campaign/recall issued. Dealer states there is no recall campaign on this vehicles specific VIN # and NHTSA currently shows no open recalls for this vehicle. However, Hyundai advertises an 8-Speed DCT Safety Recall for the same year, make and model, and describes this identical issue, but has left this vehicle's VIN# out of scope for this recall, which is continuing to demonstrate the same issues. Current dealer/manufacturer response: On 9/4/2025, the dealer declined warranty or recall repair unless the fault was active on their diagnostic scan at the moment the scan was performed. A photo was provided to the mechanics of the dashboard showing the transmission service warning, with current mileage. The dealer advised there were no diagnostic log history showing the transmission error code even with photographic proof and attempted to return the vehicle to me. I have rejected the return of the vehicle and advised that this needs to be escalated, because if logs are not appearing, this is even a bigger cause for concern and that the vehicle is a safety hazard. Concern: Because this vehicle required an early transmission replacement and is now exhibiting new transmission/shifter warnings, I am concerned the failure relates to the known transmission/shifter recall on this model and that the recall scope and/or remedy is incomplete for the affected vehicles including my vin #. It is also possible the dealership is attempting to run out the warranty which expires in 3 months. Vehicle, photo of the warning, and service records are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

NHTSA ODI #11685401

Mileage unknown · Sep 5, 2025
Unknown Or Other

The parking assistant camera on the front of the car is loose, which means that the bracket is broke. I took my car into Hyundai and they could not explain to me how it got broke or came loose and this is a safety issue because this helps you park and see what’s in front of you when parking.

NHTSA ODI #11685346

Mileage unknown · Aug 8, 2025
Air BagsForward Collision AvoidanceCrashInjury

During a front end collision the car did not auto brake and the air bags did not deploy. The car has been totaled and is currently at a dealership for insurance appraisal.

NHTSA ODI #11679381

Official recalls

4

25V796000 · Fuel System, Gasoline

Nov 17, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Consequence & remedy

Consequence: A melted fuel tank can leak, increasing the risk of a fire.

Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

22V746000 · Power Train:automatic Transmission

Oct 6, 2022

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Consequence & remedy

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.

21V00M000 · Visibility:windshield

Dec 28, 2021

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

Consequence & remedy

Consequence: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

21V524000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Jul 9, 2021

Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Consequence & remedy

Consequence: A fuel leak increases the risk of a fire.

Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.