2021 Hyundai Sonata

1. Component Failed: Panoramic Sunroof Glass Assembly (Structure / Visibility / Glass). Details: While traveling at highway speed on the freeway, the panoramic sunroof glass spontaneously exploded outward without warning or impact from any foreign object. Inspection: I have not had the vehicle repaired yet so it is currently available. I also took a picture of it. 2. Safety Risk: The sudden, loud explosion (sounding like a gunshot) at freeway speeds caused immediate driver distraction and severe disorientation. Shattered tempered glass was mostly restricted from the cabin by the curtain barrier but some rained down into the passenger cabin. Most blew backward onto the highway, posing a major hazard to occupants as well as trailing motorists. Furthermore, this is a recurring defect in our household: my wife experienced an identical spontaneous sunroof explosion on her 2024 Hyundai Palisade, demonstrating a pattern of hazardous glass failures across multiple late-model Hyundai vehicles. 3. Reproduced or confirmed: I have not had it inspected by anyone. I am awaiting quotes for repairs. I have taken a picture of the vehicle that has not been driven since the incident. 4. Inspection: No one else has inspected it. I have a picture and can take more as needed. Hoping to not have to drive it until I take it to a shop for repairs. It has been reported to a dealership, but they did not seem too concerned or interested in helping. They insisted that they would not give a repair quote until I drove it the 20 miles for them to inspect. 5. Any Warning: No warning. There were no warning lights, abnormal noises, visible cracks, or previous symptoms prior to the sudden explosion. The failure occurred completely spontaneously under normal highway driving conditions.

• I experienced trouble with my splash guard being damaged from hanging and scraping the ground about a month after purchasing the vehicle. Also, my hood paint started chipping after a recent cold front experienced in my state earlier this year. Yes it is available for inspection upon request. Regarding the splash guard, not applicable. • It’s was very inconvenient to drive with a portion of my car scraping the ground. I had to be more mindful of my driving in the higher speed limit areas incase the splash guard detached. I had it re-attached multiple times. Regarding the chipped paint, not applicable. • It it counts, for my splash guard, during a servicing, I asked Hyundai to re-attach it. For the chipped paint, no. • The splash guard has during a past servicing. The chipped paint is more recent so it hasn’t • No. Splash guard, a month after purchasing vehicle. The chipped paint, earlier this year, January-February 2026.

I was notified of a recall on my from vehicle by Hyundai via email some time in March of 2026. The message said mentioned my vehicle may have a defective/worn purge control check valve that would cause the fuel tank to deform. Potentially leading to a release of fuel over time, which then could ignite. NHTSA Recall #25V796000 My car showed now signs of problems, but I brought it into a Hyundai dealership on March 13th where they confirmed my vehicle had the issue. They said the situation required I not drive my vehicle and gave me a rental in the meantime. I assumed it would be a simple swap of the fuel tank and everything would be fine. I was offered a buyback from my Hyundai claims manager over the situation, but I figured since its a simple fix, I'd keep my car and have it fixed. Two weeks went by with no update from the dealership, so I walked in for answers. Turns out, the subframe of my car has been damaged by the expanding fuel tank and they are still waiting for updates from Hyundai on how to proceed as they themselves don't know how to fix my vehicle. My Hyundai claims manager did not mention this when we talked over the phone and he offered a buyback. None of their recall notices mention structural damage anywhere or even as a possibility. I asked the dealership again on April 1, 2026, and they are still waiting on guidance on how to proceed. Neither does my Hyundai claims manager handling this situation on their end.

Will be driving the car and suddenly hear a beep. Then the dashboard will flash with the ABS light engine light tire pressure light check Blindspot sensors, forward collision sensors. once all the lights appear on the dashboard, I can no longer accelerate. i’ve cleaned the throttlebody. I’ve replaced the gas pedal and it’s still kicking back the same code it still does it the same identical thing. It’s given out on me three times since December with an infant in the car. We are now in February.

Component or system involved and availability for inspection: The issue involves the transmission / drivetrain system. When I entered my VIN on Hyundai’s official dealership website, a safety recall related to the transmission appeared. I took a screenshot of this recall. When I later contacted Hyundai Motor America and spoke with my assigned case manager, I was told that no such recall existed for my VIN. A few days after that call, the recall no longer appeared when checking the VIN online. The vehicle is available for inspection upon request. How safety was put at risk: A transmission-related safety recall presents a risk of loss of power, inability to accelerate, or sudden mechanical failure, which could increase the risk of a crash, especially during normal driving conditions such as merging, accelerating, or driving at highway speeds. The uncertainty and inconsistency regarding whether a safety recall applies to my vehicle has put my safety and the safety of others at risk. Confirmation by dealer or service center: The problem has not been repaired by a dealer, as Hyundai denied that a recall existed despite it previously appearing under my VIN on their official website. Independent service centers that recently serviced the vehicle did not identify or report any transmission warnings or failures. Inspection by manufacturer or others: The vehicle has not been physically inspected by Hyundai for this recall issue. My only interaction with the manufacturer was a phone call + email with a Hyundai case manager, who stated that no recall applied to my VIN. Warning lamps, messages, or prior symptoms: There were no warning lights, messages, or symptoms prior to this issue. The vehicle recently received routine maintenance, including an oil change, tire balancing, and tire rotation, and none of the service providers reported any problems or concerns related to the transmission or overall vehicle condition. I am 34 weeks pregnant with no way to the hospital.

I own a 2021 Hyundai Sonata 1.6T, which has an open NHTSA safety recall (25V796000) related to fuel tank pressurization and fire risk. I brought the vehicle to an authorized Hyundai dealership due to a check engine light, reduced performance, and DTC P14EE, which aligns with the recall condition. The dealership refused to treat the concern as recall-related unless I paid a diagnostic fee and later attempted to reclassify the issue as a customer-pay fuel pump repair. During this visit, the dealership replaced a fuel system sensor without my authorization, which I did not approve or consent to. The dealership has not provided documented test results explaining how the recall condition was ruled out and has not documented recall inspection on the repair order. I expressed that I do not feel safe driving the vehicle due to the fuel system recall and drivability issues. The dealership also refused to provide alternate transportation. I am concerned the recall is not being handled in compliance with NHTSA requirements and that unauthorized repairs were performed while attempting to shift a recall-related condition to the customer. I am requesting review of recall handling and dealer compliance.

NHTSA: #25V796000 Recall: #286 2020-23MY SONATA (DN8/DN8A) FUEL TANK Issued on 11/18/2025 and there is no remedy yet for this issue. Hyundai of Ocala has not issued me a loaner car. What am I supposed to do? It’s been over a month since the recall was posted and still no remedy. I’m concerned for mine and my families safety. This car is our only means of transportation. I need a solution