2021 Hyundai Sonata

I own a 2021 Hyundai Sonata 1.6T, which has an open NHTSA safety recall (25V796000) related to fuel tank pressurization and fire risk. I brought the vehicle to an authorized Hyundai dealership due to a check engine light, reduced performance, and DTC P14EE, which aligns with the recall condition. The dealership refused to treat the concern as recall-related unless I paid a diagnostic fee and later attempted to reclassify the issue as a customer-pay fuel pump repair. During this visit, the dealership replaced a fuel system sensor without my authorization, which I did not approve or consent to. The dealership has not provided documented test results explaining how the recall condition was ruled out and has not documented recall inspection on the repair order. I expressed that I do not feel safe driving the vehicle due to the fuel system recall and drivability issues. The dealership also refused to provide alternate transportation. I am concerned the recall is not being handled in compliance with NHTSA requirements and that unauthorized repairs were performed while attempting to shift a recall-related condition to the customer. I am requesting review of recall handling and dealer compliance.

I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibility and comply with federal laws. I was driving with my family in the car when this car was a ticking Time bomb not even being aware of the Death trap on wheels. We ended having towed our home and then to then had to make a call next day and have it towed to Hyundai service center While we were driving this happen, where we heard two loud pops the gas gauge went down from 200 something to 80 engine lights came right up the backseats were heating up under my son seat in the back stated he felt waves as the backseat was getting hotter, we pulled over to a gas station and that’s when we had to call called O’Reillys and then we called a mechanic friend which stated that he ended up looking up the car and stated please pull over and get out car and called the Hyundai manufacture that there was a recall that’s the only way we found out other than that no prior incidents, then called the service technician of Hyundai i called amd complaint with the Honda manufacture corporate. They have failed to take the responsibility for this and they should be ashamed and take their accountability for this we could’ve died and anyone else around us on road as we drive this car daily The car was a higher risk of a ticking time bomb stated by the Hyundai service center technicians. this is an nere to miss accident narrowly avoid catastrophe

I have been to the dealership on three separate occasions due to the engine misfiring. Two ignition coils have been replaced so far and I recently returned to the dealership for the same issue. This time however, not only did the engine light come on but I went from a full tank to less than a quarter of a tank and the engine is making backfiring sounds. At that time the dealership said that they could not recreate the issue, I got my oil changed and went home. That was a week ago, I am back at the dealership today for the same thing; fuel dumping and backfiring sounds. While at the dealership today it turns out those backfiring noises were the fuel tank expanding so much so that it kept popping the seat up. They deemed the car unsafe to drive and it is currently at the dealership.

WAS PARKED IN BANK PARKING LOT. STARTED ENGINE, PLACED CAR IN REVERSE AND CAR ACCELERATED AT A VERY HIGH RATE OF SPEED. (LIKE I WAS IN A DRAG RACE!!) APPLIED BRAKES, WHICH DID NOT SLOW THE VEHICLE DOWN. DID NOT STOP UNTIL I RAN INTO A PARKED CAR. WHOLE INCIDENT TOOK JUST SECONDS. CAR HAD BEEN IN FOR REGULAR SERVICE AT THE DEALERS ON [XXX]. NOW HAS 16,597 MILES ON VEHICLE. CAR TO BE SERVICED AT RACHELS COLLISION, 720 S NOVA ROAD, DAYTONA BEACH, FL ON MONDAY [XXX]. IF I HAD NOT RAN INTO A PARKED CAR, I WOULD HAVE ENTERED [XXX] IN DAYTONA BEACH SHORES, FL WHICH WAS CROWDED WITH MOTORCYCLES.... FRIDAY NOON DURING BIKE WEEK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When attempting to pass other vehicles or under quick acceleration such as an on ramp to the highway, the vehicle will experience a sudden loss of power and oil pressure resulting in a fail safe mode which limits your acceleration and causes a sudden decrease in speed and velocity. The issue results in the oil pressure light illuminating and requires the vehicle to be stopped and completely turned off to reset then once turned back on, the problem is “gone” until a sudden acceleration occurs again, which results in the same issue happening. There is a current recall out for similar models but my vin is not listed. I have approximately 50k miles on the car, and am the first owner.

My car barely has 11,000 miles and just the other day it had about 20miles left of gas but as I was driving on the road it started to feel and seem like it was about to die on me, Also the front Wipers are not well restrained with the vehicle you can tell by the way it moves when Wipers are on....Also most of the Signals be It if something is in front of me and the signal goes off BUT THERES NOTHING THERE ...ALSO WHEN IM BACKING UP SOMETIMES the car itself will Force stop as if something is in the way ...BUT AGAIN NOTHING IS THERE AT ALL ...IT HAPPENS EVERY FEW DAYS ....I JUST PURCHASED THIS CAR ..AND REALLY THINKING IT WAS WORST MISTAKE W ALL THESE ISSUES ALREADY

Oct 12: Engine stalled exiting I95 in Kittery Maine. Engine light flashed but did not stay on. Was able to get to safe place but car would not go more than 15mph. Hampton Huyndai reported mis-fire but stated it cleared on its own. Oct 17th: Engine stalled on highway ramp to I495, nearly causing me to be rear ended by other vehicles. Car would not go more than 15 mph. Engine light stayed on. Towed car to Key Salem Hyundai, defective injectors, warrantee repair. Oct 23rd: Car stalls on I93, was able to take immediate exit and turn engine off. Engine light flashed but did not stay on. Took car in to Salem dealership on Oct 24th, no code found. Oct 25th: Car stalls again on city street. Light stays on, Salem dealership replaces cat. convrtr between Oct 26th through Nov 4th. Nov 9th: Car stalls again on city street. Light stays on, currently in Salem dealership. This is a safety issue, in two cases already this car has nearly gotten me in an accident on the highway. I am seeking arbitration for replacement. I am scared to drive this vehicle. I will have a third invoice pending this next repair.