2021 Hyundai Sonata

I took my vehicle in for the safety recall due to an expanding fuel tank on 08/03/2026. I received my vehicle back on 8/12/2026. Hyundai performed an improper repair on the vehicle that will not correct the fuel tank expansion. They replaced the same check valve that was replaced last time I brought the vehicle in for recall on 11/20/2024 repair order # 107221 at Jones Hyundai of Belair. This valve did not and will not correct the fuel tank expansion issue. The expansion issue is caused by fuel getting past the check valve and entering the purge control system. The correct repair is to replace the fuel tank and the purge control system, as the check valve has already allowed fuel to bypass it and enter the system causing the expansion issue. . Replacing the valve that failed & allowed fuel into the system & caused the tank to expand will not correct the issue caused by the failed valve. My fuel tank has not decompressed. I still have the same problem I brought the vehicle in for because the repair Hyundai advised NHTSA on was NOT performed.

At approximately 130,000 miles, vehicle developed and internal coolant leak caused by a failed Exhaust Heat Recovery System (EHRS) in the center muffler assembly, matching TSB 23-EM-009H - a known manufacturing defect documented by Hyundai. Coolant has been slowly leaking internally into the exhaust system. The authorized Hyundai dealership initially failed to diagnose the internal leak and told me there was no leak and wanted to send me home. After pushing back, the internal leak was confirmed. If not caught, this defect could result in engine overheating or complete engine failure without warning. Hyundai Motor America has denied goodwill coverage despite this being a documented manufacturing defect.

I took my car to dealer to repair recall. Dealer told me if it failed they would keep car and report stolen if I tried to take it. They failed it. I didn't trust them based on their report it stolen statement. I had the police get my car back. I took it to another dealer where it passed recall easily. I believe they wanted my car for a customer, and tried to get away with this ruse.

I was notified of a recall on my from vehicle by Hyundai via email some time in March of 2026. The message said mentioned my vehicle may have a defective/worn purge control check valve that would cause the fuel tank to deform. Potentially leading to a release of fuel over time, which then could ignite. NHTSA Recall #25V796000 My car showed now signs of problems, but I brought it into a Hyundai dealership on March 13th where they confirmed my vehicle had the issue. They said the situation required I not drive my vehicle and gave me a rental in the meantime. I assumed it would be a simple swap of the fuel tank and everything would be fine. I was offered a buyback from my Hyundai claims manager over the situation, but I figured since its a simple fix, I'd keep my car and have it fixed. Two weeks went by with no update from the dealership, so I walked in for answers. Turns out, the subframe of my car has been damaged by the expanding fuel tank and they are still waiting for updates from Hyundai on how to proceed as they themselves don't know how to fix my vehicle. My Hyundai claims manager did not mention this when we talked over the phone and he offered a buyback. None of their recall notices mention structural damage anywhere or even as a possibility. I asked the dealership again on April 1, 2026, and they are still waiting on guidance on how to proceed. Neither does my Hyundai claims manager handling this situation on their end.

The internal core of the Exhaust Heat Recovery System (EHRS), part of the center muffler/front pipe assembly (#28600-L5210), suffered a catastrophic failure. This allowed approximately 9 gallons of engine coolant to leak directly into the hot exhaust stream. Safety Risk: This failure creates a severe visibility hazard. During acceleration from stop lights and stop signs, the vehicle emits massive, thick clouds of white glycol smoke. The smoke is so dense that it completely obscures the driver's view of trailing vehicles and prevents following drivers from seeing the roadway or my vehicle's brake lights, creating a high risk of rear-end collisions. Additionally, the rapid loss of coolant caused the engine to overheat and lose power while in motion, nearly causing a stall in active traffic. Confirmation: The failure was confirmed by the service department at Washington Hyundai (Invoice #174281). This is the second failure of this specific component (previously failed in Jan 2025). The manufacturer issued TSB 23-EM-009H for this defect, acknowledging it affects 2020-2023 Sonata Hybrids, but no safety recall has been issued. Symptoms: The issue was preceded by a "sweet" burning smell and a sudden "Engine Overheating" warning on the dashboard. The failed component has been replaced by the dealer, but the manufacturer refused to replace the coolant-poisoned Oxygen (O2) sensors, leaving the vehicle in a technically compromised state. The failed unit is likely held by the dealer for warranty parts return.

On i believe 1/14/26, my check engine light came on. Scheduled appt.for 1/16/26 for diagnostic. Several things were wrong. I decided to come back due to not having the money at the time. Over the wked, I remembered a recall notice i received around November that I asked about in November during my oil change & was told the parts aren't in & they'd give me a call. Upon viewing the recall it seemed some things I was told on 1/16/26 could be a result of the recall. I called my service person Linda on 1/20/26, she spoke to her supervisor & they informed me some of the issues seem to stem from the recall. Linda gave me the manufacturer recall contact information. I contacted them on 1/20/26. She explained there was indeed a recall, there wasn't a remedy yet, it was safe to drive & if something changes, to call back. On 1/28/26 around 5:30am I left home for work & my car all of a sudden experienced a loss of power. It wouldn't go past 30mph. I returned back home & called out of work. I called the manufacturer recall & informed them. She made an appt. to take my car in the follow day, 1/29/26. I decided to drop it off that same day, 1/28/26. I had someone follow me being i could only go 30mph on a flat road & 10mph on a slight hill. I found out my service person Linda was no longer employeed there. I spoke with another employee. He said they would have to do another diagnostic. I left my car. I called the dealership on 1/29/26 for an update, they had not looked at my car. I called the manufacturer recall, they assigned a case manger to my case. Jay from the NCA, called me on 1/30/26 I believe. We've communicated several times without me receiving a adequate update. He's saying the issue seems to be steamed from the recall, there is now remedy yet, & they are still investigating. I've been without a car since 1/28/26, still making payments, missing work, haven't been offered a loaner & have no idea when or if I will get my car back.

I took my car to the dealer on [XXX] with concerns about the strong gas smell that I have been smelling. The Hyundai dealership kept my car for 3 days and stated they could not smell the gas after driving the vehicle themselves. They did repair a cracked cylinder head however they did tell me that it wouldn't have been the cause of the fuel smell. They stated next time I am out driving, and I notice the smell to "pop" into the dealership to have it checked again. While this is good in theory, it is not something I am just able to do. I am [XXX], one of which is still in a car seat and unable to unbuckle themselves to get out if something terrible like a fire was to arise. This was the 2nd time taking my car in, as it was previously fixed in Feb 2025 due to another recall on the gas tank expanding. I do not feel safe transporting my children in a vehicle that is still reeking of gas and a possible hire hazard with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my 2021 Hyundai Sonata at approximately 3:00 AM when the vehicle suddenly began shaking and vibrating. While stopped at a traffic light, the check engine light illuminated, and the engine was shaking severely. I immediately pulled over and shut off the engine. After waiting approximately one hour, I restarted the vehicle, but it was only able to drive very slowly. The following day, the vehicle was towed to a local repair shop. Diagnostic testing showed a cylinder 3 misfire, along with EVAP system errors and faulty fuel injector issues. This failure occurred without warning and created a potential safety risk while driving. I am concerned this may be related to a defective fuel system.