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2020 Hyundai Sonata

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Hyundai Sonata do not stand out strongly from the model-year median of 161.

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When problems were reported

Mileage at the reported incident

54 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports1 fire reports4 injury reports

Unknown Or Other complaints

28 reports
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Mileage unknown · Jul 19, 2021
Unknown Or Other

The automatic shut off. When the car is locked I can run it for a total of 20 minutes with auto start, when it's unlocked I can run it for a total of 60 minutes. Sometimes because of my job I need to auto start it and run it for longer to either warm up or cool down and it is unsafe to leave it unlocked. There should be an optio…

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The automatic shut off. When the car is locked I can run it for a total of 20 minutes with auto start, when it's unlocked I can run it for a total of 60 minutes. Sometimes because of my job I need to auto start it and run it for longer to either warm up or cool down and it is unsafe to leave it unlocked. There should be an option for me to turn off the time limit and not have it reset every time I restart the car! When I'm shopping and I need to leave my dog inside for instance and it's 91 degrees outside, I should be able to lock my car and let it run for as long as I need to be in the store without worry it will shut off with him inside and suffocate him in the heat. This is another HUGE safety issue!

NHTSA ODI #11425568

16,000 miles · Jun 9, 2021
Unknown Or Other

The Contact owns a 2020 Hyundai Sonata. The contact stated while driving 60 mph, the vehicle abruptly decelerated to 30 mph. The contact also stated that previously the windshield wipers failed and the driver’s side window failed to roll all the way up. The vehicle was towed to the dealer to be diagnosed. The mechanic was unable…

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The Contact owns a 2020 Hyundai Sonata. The contact stated while driving 60 mph, the vehicle abruptly decelerated to 30 mph. The contact also stated that previously the windshield wipers failed and the driver’s side window failed to roll all the way up. The vehicle was towed to the dealer to be diagnosed. The mechanic was unable to retrieve a diagnostic trouble code. The contact stated that the dealer could repair the driver’s side window and windshield wipers. The manufacturer was contacted and informed of the failure. The failure mileage was 16,000.

NHTSA ODI #11420310

449 miles · Apr 28, 2021
Electrical SystemUnknown Or Other

THE VEHICLE'S FUEL GAUGE (TYPE C) DOES NOT ACCURATELY ADJUST FOR CHANGES IN THE AMOUNT OF GAS IN A TIMELY MANNER. IT NORMALLY TAKES 2-3 DAYS FOR THE GAUGE TO MOVE TO FULL TANK EVEN THOUGH IT IS FULL. SAME PROBLEM FROM 1/4 TO 1/2 TANK, ETC. FOR EXAMPLE, I NOTICED THE PANEL SAID I HAD 11 MILES TO EMPTY ON FRIDAY. THE GAS GAUGE SH…

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THE VEHICLE'S FUEL GAUGE (TYPE C) DOES NOT ACCURATELY ADJUST FOR CHANGES IN THE AMOUNT OF GAS IN A TIMELY MANNER. IT NORMALLY TAKES 2-3 DAYS FOR THE GAUGE TO MOVE TO FULL TANK EVEN THOUGH IT IS FULL. SAME PROBLEM FROM 1/4 TO 1/2 TANK, ETC. FOR EXAMPLE, I NOTICED THE PANEL SAID I HAD 11 MILES TO EMPTY ON FRIDAY. THE GAS GAUGE SHOWED OTHERWISE. I WASN'T NEAR MY USUAL FILL STATION, SO I PUT 5 GALLONS OF GAS IN THE CAR. IT IS NOW WEDNESDAY (5 DAYS LATER). THE GAS GAUGE MOVED SLIGHTLY YESTERDAY TO ALMOST 1/4 TANK, BUT THE FUEL TANK WARNING WENT FROM 11 TO 0 MILES LEFT TO EMPTY (SEE ATTACHMENT). I DROVE ON THE HIGHWAY EACH DAY AND IN THE CITY. I PURCHASED THIS CAR JULY 2020 WITH A FULL TANK. THIS PROBLEM BECAME EVIDENT IN AUG 2020. AFTER REFILLING THE TANK, THE READER SHOWED 111 MILES TO EMPTY. I INFORMED HYUNDAI AGENT OF THE ISSUE, WHO HAD NO IDEA WHY THIS WAS HAPPENING. THE GUAGE AND FUEL TANK READER FINALLY ADJUSTED AFTER ABOUT 3 DAYS. I HAD 449 MILES ON THE CAR AT THAT TIME. I NOW HAVE OVER 4,000 WITH SAME PROBLEM. APPARENTLY, SOMETHING IS FAULTY, BUT I DON'T KNOW WHAT. AUTO DEALER IS BAFFLED. THIS ISSUE COULD RESULT IN A REAL FUEL SHORTAGE WHILE TRAVELING WITH NO GAS STATION NEARBY.

NHTSA ODI #11414356

500 miles · Oct 9, 2020
Unknown Or OtherCrashInjury

PUSHED THE PARK BUTTON, SHOWED P ON THE DASH INDICATOR, DOORS THEN UNLOCKED. WHEN EXITED VEHICLE IT BEGAN ROLLING BACKWARD, PARK HAD NOT ENGAGED SLIGHT HILL ONLY. THIS HAS HAPPENED REPEATEDLY. PUSHED BUTTON TO PLACE THE CAR INTO REVERSE AND THE VEHICLE WOULD NOT ENGAGE OR GO ANYWHERE.

NHTSA ODI #11363560

9,998 miles · Sep 24, 2020
Unknown Or Other

ENGINE BLOCK BECAME INFESTED WITH RATS/MICE OVERNIGHT. I BELIEVE THIS WAS THE RESULT OF SOY-BASED COMPONENTS USED BY HYUNDAI. NO OTHER CARS ON MY BLOCK HAD THIS PROBLEM (I WAS ABLE TO SURVEY THE VEHICLE OWNERS BECAUSE WE ALL WERE THERE WAITING FOR STREET CLEANING TO OCCUR.) IT SEEMS OBVIOUS THAT THE RATS/MICE WERE ATTRACTED BY T…

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ENGINE BLOCK BECAME INFESTED WITH RATS/MICE OVERNIGHT. I BELIEVE THIS WAS THE RESULT OF SOY-BASED COMPONENTS USED BY HYUNDAI. NO OTHER CARS ON MY BLOCK HAD THIS PROBLEM (I WAS ABLE TO SURVEY THE VEHICLE OWNERS BECAUSE WE ALL WERE THERE WAITING FOR STREET CLEANING TO OCCUR.) IT SEEMS OBVIOUS THAT THE RATS/MICE WERE ATTRACTED BY THE MATERIALS USED BY HYUNDAI AND ANECDOTAL REPORTS SUGGEST THIS IS A CHRONIC PROBLEM AMONG MANY CAR MANUFACTURERS, BUT ESPECIALLY ONES THAT USE SOY BASED COMPONENTS SUCH AS HYUNDAI, LAND ROVER, AND HONDA.

NHTSA ODI #11360966

650 miles · Aug 12, 2020
Unknown Or Other

THE CAR WHILE I'M DRIVING SOMETIMES THE CAR IS UNSTABLE ALSO WHEN I TURN ON THE CAR AND I PREPARE TO PUT IT ON DRIVE THE CAR APPLY THE EMERGENCY BRAKES BY ITSELF. THE EMERGENCY BRAKE LIGHT IS ON AND THERE IS NO WAY TO REMOVE IT, I HAVE TO TURN THE CAR ON AND OFF CONTINUALLY UNTIL FINALLY THE CAR REMOVES THE BRAKES. I WAS DRIVING…

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THE CAR WHILE I'M DRIVING SOMETIMES THE CAR IS UNSTABLE ALSO WHEN I TURN ON THE CAR AND I PREPARE TO PUT IT ON DRIVE THE CAR APPLY THE EMERGENCY BRAKES BY ITSELF. THE EMERGENCY BRAKE LIGHT IS ON AND THERE IS NO WAY TO REMOVE IT, I HAVE TO TURN THE CAR ON AND OFF CONTINUALLY UNTIL FINALLY THE CAR REMOVES THE BRAKES. I WAS DRIVING ON THE HIGHWAY AND ON THE STREET AND WHILE I WAS DOING SO THE CAR PUT ON THE BRAKES BY ITSELF. ONE TO TWO MONTHS AGO I TOOK THE CAR TO THE DEALER AND I TOLD THEM ABOUT IT BUT THEY SAID THAT THE CARE NEEDS 2 UPDATES, APPARENTLY THE CAR HAS TWO RECALLS. 6 HOURS LATER AFTER THE UPDATE THE CARE WASN'T WORKING PROPERLY AND THEY KEPT THE CAR FOR 3 TO 4 DAYS, I GOT A LONER BY THEN. LAST WEEK WEDNESDAY 08/05/2020 I TOOK THE CAR AGAIN TO REPORT THE PROBLEM AND I WAS TOLD THE CARE WOULD BE READY IN 5 HOURS BUT AFTER 5 HOURS IT WASN'T. SINCE I DIDN'T FEEL SAFE IN THE CAR I TOLD THEM TO KEEP THE CAR AND GIVE ME A LOANER BECAUSE THE CAR IS GOING TO TAKE ONE WEEK TO FIX BECAUSE THEY HAVE TO ORDER PARTS, THEY WANT TO KEEP THE CAR BUT THEY DIDN'T WANT TO GIVE ME A LOANER. I CONTACT HYUNDAI CORPORATE TO REPORT THIS INCIDENT BECAUSE IT IS TWICE ALREADY, AND I WAS TOLD THAT SOMEONE WOULD BE IN CONTACT WITH ME IN THE NEXT 48 HOURS. I MISSED THE CALL AND I HAVE BEEN TRYING TO CALL TO GET IN CONTACT WITH THEM AGAIN TO FIX THE PROBLEM BUT EVERY TIME I CALL THEY COME WITH ANOTHER EXCUSE. THE CASE MANAGER IN CHARGE OF THE CASE IS GARRISON AND THE CASE NUMBER 17216875.

NHTSA ODI #11348898

520 miles · May 27, 2020
StructureUnknown Or Other

REAR DOORS RETAIN WATER EVERY TIME IT RAINS. WHEN YOU OPEN THE REAR DOORS WATER DRAINS OUT OF THE CAR. BROUGHT CAR TO HYUNDAI DEALERSHIP WHO VERIFIED THE PROBLEM AND CONFIRMED THE PROBLEM WITH OTHER NEW CARS ON THEIR LOT, ON APRIL 21, 2020. DEALERSHIP CONTACTED HYUNDAI CORPORATE FOR GUIDANCE AND THERE HAS BEEN NO RESPONSE TO DAT…

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REAR DOORS RETAIN WATER EVERY TIME IT RAINS. WHEN YOU OPEN THE REAR DOORS WATER DRAINS OUT OF THE CAR. BROUGHT CAR TO HYUNDAI DEALERSHIP WHO VERIFIED THE PROBLEM AND CONFIRMED THE PROBLEM WITH OTHER NEW CARS ON THEIR LOT, ON APRIL 21, 2020. DEALERSHIP CONTACTED HYUNDAI CORPORATE FOR GUIDANCE AND THERE HAS BEEN NO RESPONSE TO DATE. *TR

NHTSA ODI #11326116

200 miles · Apr 30, 2020
Unknown Or Other

WHEN IT RAINS WATER GETS INSIDE THE DOORS WHILE PARKED. ESPECIALLY THE BACK DOORS. IF IT RAINS HARD A CUP FULL OF WATER WILL COME OUT THE DOOR UPON OPENING. I'VE BEEN TOLD IT'S A DESIGN FLAW. I'VE HAD IT LOOKED AT TWICE AND IT'S STILL NOT FIXED. CUSTOMER SERVICE CAN'T HAVE SOMEONE COME OUT AND LOOK AND IT BECAUSE OF THE VIRUS, S…

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WHEN IT RAINS WATER GETS INSIDE THE DOORS WHILE PARKED. ESPECIALLY THE BACK DOORS. IF IT RAINS HARD A CUP FULL OF WATER WILL COME OUT THE DOOR UPON OPENING. I'VE BEEN TOLD IT'S A DESIGN FLAW. I'VE HAD IT LOOKED AT TWICE AND IT'S STILL NOT FIXED. CUSTOMER SERVICE CAN'T HAVE SOMEONE COME OUT AND LOOK AND IT BECAUSE OF THE VIRUS, SO THERE'S NOTHING THAT THEY CAN DO.

NHTSA ODI #11322889

Official recalls

4

25V796000 · Fuel System, Gasoline

Nov 17, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Consequence & remedy

Consequence: A melted fuel tank can leak, increasing the risk of a fire.

Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

22V196000 · Latches/locks/linkages:trunk Lid:latch

Mar 28, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Consequence & remedy

Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Remedy: Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.

20V213000 · Electrical System:software

Apr 9, 2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

Consequence & remedy

Consequence: Unintended vehicle movement increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

20V122000 · Equipment:other:labels

Feb 28, 2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata vehicles produced between October 22, 2019 and February 13, 2020. The tire pressure label inside the driver's door and the owner's manual state an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: The incorrect tire information may mislead the vehicle owner to install the wrong tire size, potentially affecting vehicle handling, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will install new label stickers over the tire pressure label and in the owner's manual, free of charge. The recall began April 22, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 190.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.