2025 Hyundai Santa Fe

The 2nd-row seats in the 2025 Hyundai Santa Fe Hybrid Calligraphy feature motorized recline and folding functions. My testing reveals a significant safety flaw: the motorized "Seat Slide Forward" and "Rear Cargo Fold Down" buttons do not appear to have functioning pinch sensors and do not automatically disable when a passenger or object is detected. Specific Incident: On [XXX], while my [XXX] son was entering the vehicle, the "rear access" button was accidentally triggered. The seat began folding and sliding with him in the path of travel; the motor did not sense his presence or stop automatically. Fortunately, he was not yet buckled and was able to jump out of the way before I manually reversed the action. Technical Findings: Based on further testing (see attached results), any car seat installation would be severely compromised if these buttons are pressed. While the vehicle's system is aware when a seat belt is buckled, it fails to use this logic to lockout the motorized folding functions. All motorized movement should be disabled for any seat where the buckle is engaged to prevent injury to occupants or the structural compromise of a child safety seat. This issue is similar in nature to the recent recall of the 2026 Palisade (NHTSA ID: 26V160000). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Santa Fe. The contact stated that after parking the vehicle, the button was pressed to fold the second row passenger seat while the [XXX] daughter was still seated. During the incident, the electronic folding seat began to fold down onto the daughter, causing extreme distress to the child and crushing her into the seat. The button was pressed, which stopped the seat from continuing to fold down, and the child was freed from the seat. No medical treatment was required. The vehicle was taken to the local dealer, who examined the seat and determined no failure had occurred. The contact was informed that although the incident was extremely dangerous, the electronic folding seat had operated as intended. The contact was informed that the seat belt needed to be buckled to avoid the problem in the future. The manufacturer was notified of the failure, but no assistance had yet been offered. The contact indicated that a similar incident resulting in a fatality had occurred in the Hyundai Palisade vehicle. The failure mileage was 20,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing because my local Hyundai dealer is failing to make the repair in a timely manner consistent with what my recall notice stated, and is requiring that I make TWO trips to Hyundai in order to get this NECESSARY recall work completed. Meanwhile, if the camera fails, it could put me and others at risk. My service representative, [XXX] , and his service manager showed ZERO concern about my time or possible dangers if the rear camera fails, stating that it's Hyundai corporate that made the policy that customers must have their car inspected and photos taken of the rear camera harness assembly during this first visit, BEFORE ordering the parts under my vehicle's specific VIN number. Once they do this and submit it to Hyundai corporate, they say, the parts will be ordered and I will be contacted AGAIN to make yet ANOTHER appointment to have the parts installed. My letter from Hyundai says NOTHING about having to make two visits. It says to schedule an appointment, and the recall work will be done. I actually tried to call the 855 Hyundai number to schedule the work, and that operator said nothing about two visits; she was unable to book the appointment she'd given me, so directed me to the local Hyundai dealer, who also said NOTHING about two appointments being needed to have this recall work done. I am concerned, because i am scheduled to drive out of town in a high pedestrian and vehicle traffic area in two weeks and was doing my due diligence to get the recall work done before the trip. I feel that the two appointments are unnecessary when EVERY 2025 Hyundai Santa Fe with this feature is equipped with the same rear camera and rear camera harness assembly, such that there's no reason to have to FURTHER register it with my VIN, that this could all be done in one appointment. Requiring customers to come for 2 appointments--especially without telling them anywhere in the letter or during 2 phone calls--simply increases risk of injuries if the camera fails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Traveling in a 55 zone on Rt 27 and my vehicle lost power and said pull over and charge vehicle with engine on. I did this once and the battery went up to half way charge then I could start to drive again. Less than a half a mile up the road climbing a good size hill by the town’s salt shed—the same issue occurred. I had to pull over again and allow battery to recharge. This is not a complete hybrid, it has a gas engine not sure why the hybrid and gas are not syncing up. Many users on the internet have reported the same issue that I have experienced. Someone needs to investigate this before major injury occurs.

This complaint goes with my issue 11727421. After I replaced my driver from in [XXX] , my passenger front blew out on XX entrance ramp from the expressway north of [XXX] . Called [XXX] and AAA took us to [XXX] . Replaced tire next day. Two tire failures on the same trip! This one was scary. Very busy highway there north of [XXX] . We were on the inside lane with little room to guardrail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)