2024 Hyundai Santa Fe

At approximately 1500 miles on the odometer, I started to receive a warning roughly one out of every 3 times I started my 2024 HYUNDAI SANTA FE. The warning would flash red and read "Transmission System Error!, Check transmission oil immediately" and would refuse to move out of first gear, revving to approximately 5000 RPMs. The onboard vehicle diagnostic system reads all systems NORMAL when performed and this error requires a vehicle restart to clear.

While the car was in park, we used the auto start feature to get the A/C going as we walked to the car. We heard a loud popping sound then shut the car off. My husband looked under the hood to look around for what could have made the noise and asked me to start the car. When I did, the car started moving forward on it's own with my husband standing in front of it and our 3 kids in the car to witness, which was scary but fortunately nobody was hurt and we were parking and not in traffic. I was able to use the brakes to get it to stop moving. We drove it about a mile and when attempting to put it in park, it prompted me to use the parking break because the Park function wasn't available. When I attempted to put it in drive, it flashed through all of the gears before saying, "Shift gear malfunction" then "Service Immediately." I used the parking break and was able to turn the car off after a few attempts of it going into accessory mode. This was 30 days after purchasing the car brand new with 10 miles on it leaving the lot. We found the safety recall posted online on July 8th, but were not informed by the dealership.The dealership didn't have a loaner to provide, so we had to pay out of pocket for a rental car for 7 weeks before they finally provided a loaner for the final week before it was repaired 60 days later. We were told there was no ETA on when the parts would be received, but we had to call the Service Advisor or go in person because they were not responsive by phone or email. The transmission, software and battery were replaced. We are pursuing a buyback. No consumer of a new vehicle should be expected to pay their car payment for a new vehicle while also renting a car. Our reimbursement from Hyundai's Corporate office is still pending. The official safety recall notices came within the last week of the repairs being completed.

The digital gage cluster went black on my 2024 Hyundai Santa Fe Calligraphy (AWD) while I was driving on September 5, 2024. There were no prior warnings or indicators to alert me that anything was going to fail/not operate properly. I was entering a school zone and could not determine what speed I was traveling at to ensure that I was not moving too fast and endangering children, as well as walking parents; I pulled over and activated my Heads-Up-Display (HUD) to see if I could utilize it to safely continue my journey. I was able to use the HUD to know my speed. I initially had the HUD turned off because my daughter, who is a new driver, said that it was distracting to her. This occurred first yesterday. I thought that it may have been due to my system conducting a software update, but the issue appears to be intermittent. It sometimes comes back on, but it only remains on for no more than 10-15 minutes before going black again. Since it is a new vehicle and under warranty, I scheduled an appointment with the local Hyundai dealership the same night the issue first occurred to have the problem evaluated. When I arrived the next morning I was told that it would take about two (2) weeks for it to be diagnosed!?! I then went to a friend, who is a certified mechanic specializing in electronics, to take a quick assessment. She didn't discover anything during her observation, but decided to check online to see if there were any reports of this issue occurring prior to my incident. She found a technical report stating that the issue is known and probably caused by a wiring diameter issue that causes the digital gage cluster to intermittently go out and come back on. I believe that this could be a serious condition in certain situations. Besides not knowing your speed, you don't know if a turn signal is activated, how much fuel you have left, engine temps, oil pressure, tire pressures (TPMS), etc.

On Wednesday, August 28, 2024, I was driving southbound on Interstate 95 in Florida at 72 miles per hour in the left lane. As I approached my exit, I attempted to switch to the middle lane when, suddenly, the car stalled. Pressing the gas pedal had no effect, and the car rapidly lost speed. Fortunately, the drivers around me, who were all traveling at speeds exceeding 70 miles per hour, slowed down, allowing me to safely pull over onto the shoulder of the highway. The following morning, I contacted the dealer and drove the car in for inspection. I was shocked to learn that the car, which is a brand-new lease with only 1,500 miles and less than two months old, requires a new transmission. After this terrifying experience, I no longer feel safe driving this vehicle, even after the transmission is replaced. This is my first Hyundai, and in 25 years of leasing cars, ranging from Honda to Maserati, I have never encountered an issue like this. The whole point of leasing a car is to avoid situations like this one. This is completely unacceptable.

Car purchase on [XXX] Within the first week, the car exhibited alarming signs of overheating. The hood was scorching, and heat emanated from the vehicle's exterior, all after just 30 minutes of driving. This was a matter of immediate concern. I took the car to Jim Ellis Hyundai on June 14, 2024. I reported that the car was running hot, the engine was making noise, and heat was coming from it. I also told them that after shutting off the vehicle, the fan blew for another 35 minutes to cool down the car. On July 12, 2024, I was forced to return the car to Jim Ellis due to the same persistent issue. This time, the car was overheating and leaking water under the dashboard. Listed below are all the problems I have had with this vehicle since I purchased The car was reported running hot, and the front hood was hot to touch after driving for 30 minutes. There was a loud noise from the car Noise from car 35 minutes after car has been shut off. I thought I was the fan trying to cool down the vehicle. Water is leaking from under the dashboard by the accelerator pedal. Another issue reported on 8/21/2024 to Potemkin Hyundai The car stops automatically while backing up. Nothing behind me. The car shuts off while switching to reverse or drive. Car stopping while backing up The vehicle rolls backward when shut off. Car shaking vigorously trying to backup out of my driveway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We had driven the car 34days with 1709 miles on vehicle, went to post office and Transmission in reverse started popping and hopping then went to park and wouldn’t move, Toke to Amarillo Tri State Ford Hyundai , has been sitting in a outside bull pen since [XXX], they offered to take it as a trade and us pay an additional 15000,00 dollars, said I wasn’t stupid. called Hyundai and started a case # [XXX] and after never hearing from anyone called [XXX] for a buy back A person named called same day and said he would work on buy back would call us Aug 21 with information on buy back still no call Aug 23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Hyundai Santa Fe. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and failed to accelerate as intended. Additionally, the message "Transmission System Check" was displayed, and the check engine warning light was illuminated. The vehicle was towed to a dealer; however, the failure was not able to be replicated. The failure persisted. The vehicle was taken to another dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,800.

The contact owns a 2024 Hyundai Santa Fe. The contact stated while attempting to accelerate to exit the driveway and depressing the accelerator pedal, the vehicle failed to respond. In addition, when the vehicle was shifted into drive or reverse, there was an abnormal knocking sound coming from under the hood. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the failure was linked to NHTSA Campaign Number: 24V529000 (Power Train); however, the part to repair the vehicle was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.