2024 Hyundai Santa Fe

this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving . Loosing all acceleration then racing on its own . This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including transmission electrical or computer problems. I have reported to the office of consumer affairs and they claim hyundai dealership in myrtle beach has not responded to them. meanwhile i am driving in a very scary situation not knowing when this will occur. This happens at random times with no warning. This has happened at least 10 times in the last few months.

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was idling at the dealer, the transmission became inoperable. There was an unknown warning light illuminated. Additionally, the contact stated that there was a hole in the front driver's seat. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle or honor the service plan. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,600.

Upon first start up of the day, dashboard notification states “Transmission system error! Check transmission oil immediately”, vehicle will not accelerate over 10mph with this error. After turning vehicle off, error is gone and vehicle operates as normal. Dealership is aware of this notification but states they could not duplicate it & found no issues.

The transmission is the problem that caused the vehicle to downshift while driving and resulted is a sudden jerk and slowdown in speed. My safety was at risk as the car slowed down suddenly and almost caused the vehicle behind me to rear end my vehicle. But luckily the other driver was able to stop. I previously brought the vehicle to Hyundai service (12/12/24) and they indicated that they couldn’t replicate the problem and there was no situation. The vehicle will be brought to the aforementioned service center again to check the situation (1/07/25). There were no warning the first time it happened, as mentioned earlier and after the second incident the car displayed the message that occurred the first time again which I have attached.

On December4th 2024 my car rolled forward into a barrier post. I stopped to get air in my tires and the Parking Allert went off as I got near the barrier post. I then parked my car. I left my car running and driver door partially opened. I dropped the valve cap between the spokes of the last tire being filled. So, I got into the car and backed up about three feet to get the cap. Parked the car got out and it rolled forward into the barrier post. I was completely out of the car but just by my driver door. I tried to get back in but it was too quick. Subsequently, I drove to work to let my supervisor know i would need time to go to the dealership. I was concerned air bags would deploy since that didnt happen. Also because the car didnt stop on its own felt the integrity of systems were questionable. So, I repeated the steps at work like the incident. Except, I stayed in the car. The car beeped and the dash said Shift to P when my door was open and placing in drive and reverse. I NEVER got any indications of such when the car hit the barrier. I found the two DTC's that showed on my Hyundai App were related to DTC U110387 and U110382. I had 99 miles on the car having purchased it with 15 miles on it. The original date of these DTCs is Aug 27th, 2024, with a last reported Aug 30, 2024. I see recalls 24V529000 and 24V246000. I don't know if they are related. but this has to be addressed. My car is at the dealership being repaired and my insurance rate will no doubt go up and the value of my car down. This isnt right.

The contact owns a 2024 Hyundai Santa Fe. The contact received a notification of NHTSA Campaign Number: 24V529000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an accident if I had been on a busy highway. Further testing revealed an abnormal noise at 1500 RPM in multiple gears. The vehicle has been towed back to the dealership, but there's no word yet on when it will be fixed. Hyundai has been contacted multiple times, as the car has been awaiting parts and undergoing repairs for over four months. They don't seem to be taking these safety issues seriously nor helpful in resolving the issue.

At approximately 1500 miles on the odometer, I started to receive a warning roughly one out of every 3 times I started my 2024 HYUNDAI SANTA FE. The warning would flash red and read "Transmission System Error!, Check transmission oil immediately" and would refuse to move out of first gear, revving to approximately 5000 RPMs. The onboard vehicle diagnostic system reads all systems NORMAL when performed and this error requires a vehicle restart to clear.

While the car was in park, we used the auto start feature to get the A/C going as we walked to the car. We heard a loud popping sound then shut the car off. My husband looked under the hood to look around for what could have made the noise and asked me to start the car. When I did, the car started moving forward on it's own with my husband standing in front of it and our 3 kids in the car to witness, which was scary but fortunately nobody was hurt and we were parking and not in traffic. I was able to use the brakes to get it to stop moving. We drove it about a mile and when attempting to put it in park, it prompted me to use the parking break because the Park function wasn't available. When I attempted to put it in drive, it flashed through all of the gears before saying, "Shift gear malfunction" then "Service Immediately." I used the parking break and was able to turn the car off after a few attempts of it going into accessory mode. This was 30 days after purchasing the car brand new with 10 miles on it leaving the lot. We found the safety recall posted online on July 8th, but were not informed by the dealership.The dealership didn't have a loaner to provide, so we had to pay out of pocket for a rental car for 7 weeks before they finally provided a loaner for the final week before it was repaired 60 days later. We were told there was no ETA on when the parts would be received, but we had to call the Service Advisor or go in person because they were not responsive by phone or email. The transmission, software and battery were replaced. We are pursuing a buyback. No consumer of a new vehicle should be expected to pay their car payment for a new vehicle while also renting a car. Our reimbursement from Hyundai's Corporate office is still pending. The official safety recall notices came within the last week of the repairs being completed.