2023 Hyundai Santa Fe

The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving at approximately 55 MPH, the horn was inoperative. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,600.

The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving 45 MPH, the message "Shifter System Malfunction - Service Immediately" was displayed. The contact stated that the vehicle failed to shift into the park or reverse. The contact activated the parking brake and turned off the vehicle. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,192.

Automobile approached and stopped at stop sign. When accelerator pressed to continue, car remained in place, shuddering (as if transmission were slipping),and making significant noise. Car would not shift out of gear, nor move. Operator shut off car and then restarted car. Car started normally and was in park without shuddering. Expectations at busy intersection was that it was my turn to move and did not do so, creating doubt on what my car might do next. Traffic flow was briefly confused and some drivers honked and were unsure what they should do. This could have caused an accident with an impatient driver re-ending my car, or with others going through the intersection "out of turn" and unclear on my situation. No lights or other warnings were displayed before this incident. It has not re-ocurred. I brought into the dealer who had no other reports of this type of behavior.

While travelling at highway speed, attempted to accelerate to pass slow traffic. Rather than accelerating, the car hunted for a gear, and wouldn't shift properly. The car downshifted but engine would not go beyond 4000 RPM and speed remained the same. This has happened multiple times. By unexpectedly not accelerating, this created a risky situation by not allowing car to pass slower traffic as expected creating a potentially dangerous situation. (Video of one of the instances exists). No warning lamps, messages or symptoms occurred up to that point. Car was brought to dealer but since no codes were contained in the computer, they said there was no trouble found.

I purchased my 2023 Santa Fe brand new off the show room floor in Jan 2024. After about 6k miles when braking on the highway the entire vehicle would shudder and shake including the steering wheel. I took it into the dealership where I was informed this is a KNOWN ISSUE with this year/make/model with the rotors. They claimed they would turn the rotors but if the issue persists they would replace them. About 2k miles later (apx 2 months) the shuddering happened AGAIN. So I made an apt to get them replaced where the new service tech tried to tell me again this is a KNOWN ISSUE but now I would be responsible for a $250 replacement of the rotors. I refused to pay as they are within the 12k or 1 year warranty and they refused to replace them. That service tech also said the day prior he had to deliver that news to 4 OTHER patrons about the replacement of their rotors. I feel extremely unsafe in this vehicle and the issue is still not fixed as I have a claim in process with the manufacture directly. The claim was put in on 12/7/24 where I was told I would be contacted within 2-3 BUSINESS DAYS by a manager due to my claim being escalated. It is now 12/15/24 and still NO CONTACT from Hyundai. The vehicle shuddering is increasingly worse and worse and I feel very unsafe in this suv.

Just purchased the vehicle one week ago. I bought it used from a Hyundai dealer. Just discovered that the horns don't work, either the high tone or the low tone. I discovered it when I went to use the horn to alert a driver who was coming into my lane, pushed the horn on the steering wheel and nothing! I've checked the fuse and it is fine. Internet research shows this to be a prolific problem with Hyundai's. Because the horns don't work, neither does the alarm system. I tested by pushing the panic button on the key fob. The lights flash, like the alarm is trying to fully work, except the horns don't sound. I will be bringing it to the dealer as it is still under warranty.

First- it has been reported to dealer at least twice when car was in for other service. They said they could not reproduce. When speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. After a second or two it finally takes off. During this time, I fear getting hit by another vehicle, either from behind or to the side. It is very scary and puts me and my passengers at great risk! There was no warning indication at all. The date mentioned was the most recent time, but the issue has been happening since the car was brand new. Again, NO help from the dealer.