NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
11 reportsClear category filterMileage unknown · Aug 10, 2026
Fuel/propulsion SystemPower TrainUnknown Or Other
This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning l…
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This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning lights, messages, or symptoms appeared before the loss of propulsion. I had no opportunity to anticipate the failure or prepare to safely exit traffic. This placed me and other motorists at immediate risk of a serious or potentially fatal collision.A Hyundai dealership inspected the vehicle and documented DTC P284001, Shift Fork D Position Fault. Despite this documented fault, the underlying safety issue remains unresolved. Hyundai has not identified a permanent correction or established that the vehicle is safe to operate.There has not been another incident because I will not risk another sudden loss of propulsion by driving the vehicle. The absence of another failure does NOT mean the problem is resolved. The vehicle remains available for inspection.I have repeatedly sought assistance from Hyundai and the dealership without a meaningful resolution. Newer information regarding a possible computer reset/relearn procedure has also been presented, but the dealership refuses to perform it.I reviewed NHTSA complaints for 2023 Santa Fe vehicles and found multiple reports describing similar safety symptoms, including sudden loss of propulsion, inability to accelerate, abnormal transmission shifting, and loss of speed. This raises serious concern that this may not be an isolated failure.A vehicle that can unexpectedly lose propulsion at highway speed WITHOUT ANY WARNING creates an extreme crash risk. I respectfully request that NHTSA review the similar complaints, investigate whether a broader transmission/powertrain safety defect exists, and determine whether corrective action is necessary before this results in serious injury or death.
NHTSA ODI #11755949
Mileage unknown · Mar 30, 2026
Fuel/propulsion SystemPower TrainVehicle Speed Control
On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating…
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On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is currently located at a Hyundai dealership and is available for inspection upon request. This incident created a significant safety risk, as I was traveling at highway speed in active traffic when the vehicle unexpectedly lost the ability to move under its own power. This placed me at risk of being rear-ended and made it difficult to safely maneuver out of traffic. The vehicle was inspected by a Hyundai dealership. Diagnostic trouble code P284001 (Shift Fork “D” Position) was identified, and I was informed the failure is transmission-related. The condition was reproduced by placing the vehicle in drive, at which point the vehicle would not move. The vehicle has been inspected by the dealership. The manufacturer has been notified but has not physically inspected the vehicle. No police or insurance inspection was involved. There were no warning lights, messages, or prior symptoms before the failure. The issue occurred suddenly without any indication of a problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11728065
Mileage unknown · Mar 15, 2026
Fuel/propulsion System
While driving on the interstate at 70mph the vehicle’s fuel injectors failed causing the vehicle to lose power suddenly.
NHTSA ODI #11724503
Mileage unknown · Jan 6, 2026
Fuel/propulsion System
Fuel injectors are bad. The car misfires, I smell gas, runs rough. They fixed one the second week of December 2025. I had the same symptoms when my light came on again on December 23,2025, they said they couldn’t find anything and gave me the car back. On January 3, my engine light came on again, I had warnings sent to my email…
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Fuel injectors are bad. The car misfires, I smell gas, runs rough. They fixed one the second week of December 2025. I had the same symptoms when my light came on again on December 23,2025, they said they couldn’t find anything and gave me the car back. On January 3, my engine light came on again, I had warnings sent to my email and phone app about potential engine failures they said today ( 1/6/26) that it was another fuel injector and was told they would not replace the rest until they went out. When I asked them how safe I would be on an upcoming trip, I was told to just check the car every day before I go!
NHTSA ODI #11709104
Mileage unknown · Aug 6, 2025
Fuel/propulsion SystemPower Train
From a complete stop when pressing the accelerator, the vehicle does nothing. This can last 1 second or in longer episodes it can last 4-5 seconds. No lights on the dash. It’s random and happens sporadically. But when it’s bad, you have enough lag to count to 5 and turn on the hazards
NHTSA ODI #11678655
Mileage unknown · Aug 5, 2025
Fuel/propulsion SystemVehicle Speed Control
At 22000 miles wheel speed sensor went out, all control system shut down and car became unstable. At 44000 miles fuel injector went out, was driving on freeway and car started shaking and losing power, then in parking lot would not start at all, had to be towed to dealer. This is way to many breakdowns for a car with such low mi…
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At 22000 miles wheel speed sensor went out, all control system shut down and car became unstable. At 44000 miles fuel injector went out, was driving on freeway and car started shaking and losing power, then in parking lot would not start at all, had to be towed to dealer. This is way to many breakdowns for a car with such low mileage.
NHTSA ODI #11678488
Mileage unknown · Feb 24, 2025
Forward Collision AvoidanceFuel/propulsion SystemUnknown Or OtherCrashFireInjury
The accelerator stuck and the vehicle crashed. The vehicle is totaled. It happened [XXX]. No one has yet inspected the vehicle. I notified Hyundai about 5 days ago. The phone number of the towing company is 516 433 1011. The following link is a YouTube video of the accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM O…
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The accelerator stuck and the vehicle crashed. The vehicle is totaled. It happened [XXX]. No one has yet inspected the vehicle. I notified Hyundai about 5 days ago. The phone number of the towing company is 516 433 1011. The following link is a YouTube video of the accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11644603
Mileage unknown · Dec 4, 2024
EngineFuel/propulsion SystemPower Train
First- it has been reported to dealer at least twice when car was in for other service. They said they could not reproduce. When speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. After a second or two it finally takes off. During this time, I fear getting hit by another vehic…
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First- it has been reported to dealer at least twice when car was in for other service. They said they could not reproduce. When speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. After a second or two it finally takes off. During this time, I fear getting hit by another vehicle, either from behind or to the side. It is very scary and puts me and my passengers at great risk! There was no warning indication at all. The date mentioned was the most recent time, but the issue has been happening since the car was brand new. Again, NO help from the dealer.
NHTSA ODI #11628751
Mileage unknown · Jul 6, 2024
EngineFuel/propulsion SystemPower Train
There is an extreme amount of hesitation/delay from when you depress the accelerator and when the vehicle accelerates. I have had multiple incidences (both from a complete stop and while already moving) where I depress the accelerator and there is a concerning amount of lag time before the vehicle initiates movement. This has …
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There is an extreme amount of hesitation/delay from when you depress the accelerator and when the vehicle accelerates. I have had multiple incidences (both from a complete stop and while already moving) where I depress the accelerator and there is a concerning amount of lag time before the vehicle initiates movement. This has almost led to multiple accidents. This defect happens in all drive modes. This issue appears to have gotten worse over the time we have owned the vehicle. We did not notice this issue earlier on. We bought the vehicle brand new in Dec. 23.
NHTSA ODI #11599523
Mileage unknown · Jun 24, 2024
EngineFuel/propulsion SystemPower Train
Several times lately of extended crank. Saturday evening, car had been parked for 4 hours, did remote start and had extended crank of about 2 seconds. Car ran for about 3 minutes before we left. We left home and hit main road, tried to accelerate and vehicle seemed to go into limp mode. Would keep cutting the fuel out if tried t…
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Several times lately of extended crank. Saturday evening, car had been parked for 4 hours, did remote start and had extended crank of about 2 seconds. Car ran for about 3 minutes before we left. We left home and hit main road, tried to accelerate and vehicle seemed to go into limp mode. Would keep cutting the fuel out if tried to accelerate even above 40 mph. No check engine light came on. Put in neutral, could not get above about 3500 rpm. Vehicle was in smart mode where decides which mode to be in (normal, fuel economy or sport), when would try to accelerate it would try to change to sport as it knew power was not there. Was on a 6 lane highway and could not get up to speed. Finally was able to pull to side of road, shut engine off, waited a few seconds, restarted and issue went away, still no check engine light. I have contacted my local dealer, they said they have seen on another vehicle, was not sure of outcome, having service manager call me. Lots of complaints online forums of similar issues.
NHTSA ODI #11596090