NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
962 reports5,500 miles · Mar 10, 2017
Engine
THE SANTA FE SPORT TURBO ENGINE SEVERELY HESITATES TO ACCELERATE WHEN COMING OUT OF TURNS OR ROUNDABOUTS TO THE POINT WHERE I WAS ALMOST REAR ENDED! WHEN THE ENGINE CATCHES UP, IT JERKS YOUR HEAD BACK. THE OTHER DAY WAS THE WORST WHEN I ENTERED A PARKING GARAGE WITH AN INCLINE. UPON ACCELERATION, THE ENGINE HESITATED TO THE POIN…
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THE SANTA FE SPORT TURBO ENGINE SEVERELY HESITATES TO ACCELERATE WHEN COMING OUT OF TURNS OR ROUNDABOUTS TO THE POINT WHERE I WAS ALMOST REAR ENDED! WHEN THE ENGINE CATCHES UP, IT JERKS YOUR HEAD BACK. THE OTHER DAY WAS THE WORST WHEN I ENTERED A PARKING GARAGE WITH AN INCLINE. UPON ACCELERATION, THE ENGINE HESITATED TO THE POINT I ALMOST STARTED ROLLING BACKWARDS. WHEN IT FINALLY KICKED IN, THE CAR SURGED FORWARD AS IF THE ACCELERATION PEDAL WAS FLOORED. A PEDESTRIAN LITERALLY JUMPED OUT OF THE WAY THINKING MY CAR WAS GOING TO HIT HIM. THIS ENGINE IS A SAFETY ISSUE!
NHTSA ODI #10960056
Mileage unknown · Mar 6, 2017
Power Train
2017 STA FE 7 SEATER:WHEN GOING TO A SLOW SPEED TO ALMOST COMPLETE STOP THEN TRY TO TURN RIGHT FROM THE INTERSECTION,THE SUV CAN'T FIND THE RIGHT GEAR FOR FEW SECONDS THEN LOUNGES ABRUPTLY THAT JOLT YOUR BODY FORWARD AND BACK FROM YOUR SEAT.IT SHIFT BEAUTIFULLY WHEN TURNING TO THE LEFT OR FROM STRAIGHT LINE.IT FEELS VERY WEIRD…
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2017 STA FE 7 SEATER:WHEN GOING TO A SLOW SPEED TO ALMOST COMPLETE STOP THEN TRY TO TURN RIGHT FROM THE INTERSECTION,THE SUV CAN'T FIND THE RIGHT GEAR FOR FEW SECONDS THEN LOUNGES ABRUPTLY THAT JOLT YOUR BODY FORWARD AND BACK FROM YOUR SEAT.IT SHIFT BEAUTIFULLY WHEN TURNING TO THE LEFT OR FROM STRAIGHT LINE.IT FEELS VERY WEIRD AND DANGEROUS THAT YOU MIGHT HIT THE CAR IN FRONT OF YOU OR YOU MIGHT BE HIT FROM BEHIND.I HOPE THAT YOUR GOOD OFFICE WILL INVESTIGATE THIS PROBLEM BEFORE ANY ACCIDENT HAPPENS.IT MAKES ME NERVOUS EVERY TIME I MAKE A RIGHT TURN.
NHTSA ODI #10958741
12,000 miles · Mar 1, 2017
Fuel/propulsion SystemSuspension
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RECOMMENDED THAT A FUEL ADDITIVE BE ADDED TO THE FUEL TANK, BUT THAT DID NOT HELP. THE FAILURE RECUR…
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TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RECOMMENDED THAT A FUEL ADDITIVE BE ADDED TO THE FUEL TANK, BUT THAT DID NOT HELP. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
NHTSA ODI #10957910
Mileage unknown · Mar 1, 2017
EngineUnknown Or Other
I HAVE A 2017 HYUNDAI SANTA FE ULTIMATE AND LIKE THE OTHER COMPLAINTS, THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE ESPECIALLY AFTER A STOP, BUMP IN ROAD, SLOWING DOWN, ETC. THE DEALERSHIP HAS HAD THE CAR SEVERAL TIMES TRYING DIFFERENT THINGS SUCH AS TRY A DIFFERENT MODE, RESET TRANSMISSION COMPUTER, ETC. I'VE CALLED HYUNDA…
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I HAVE A 2017 HYUNDAI SANTA FE ULTIMATE AND LIKE THE OTHER COMPLAINTS, THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE ESPECIALLY AFTER A STOP, BUMP IN ROAD, SLOWING DOWN, ETC. THE DEALERSHIP HAS HAD THE CAR SEVERAL TIMES TRYING DIFFERENT THINGS SUCH AS TRY A DIFFERENT MODE, RESET TRANSMISSION COMPUTER, ETC. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND FILED A COMPLIANT OPEN BUT I DON'T WANT THE CAR ANYMORE IT HESITATES TOO LONG/TOO MANY TIMES AND SCARES THE CRAP OUT OF ME. IT'S DANGEROUS AND NEEDS A RECALLED.
NHTSA ODI #10957764
800 miles · Feb 17, 2017
Electrical SystemEngineVehicle Speed Control
WHEN DRIVING SUDDENLY THE CAR DECELERATES MAKING IT NECESSARY TO MASH HARDER ON THE GAS PEDAL TO GET THE CAR TO CONTINUE MOVING. THE USB PORT DOES NOT CHARGE WHICH RESULTS IN THE PHONE LOSING BATTERY LIFE YOU CAN ONLY USE ANDROID AND APPLE CAR ONN THAT PORT SO WHEN TRAVELING LONG DISTANCES YOU MAY BE WITHOUT DIRECTIONS. ITS AN O…
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WHEN DRIVING SUDDENLY THE CAR DECELERATES MAKING IT NECESSARY TO MASH HARDER ON THE GAS PEDAL TO GET THE CAR TO CONTINUE MOVING. THE USB PORT DOES NOT CHARGE WHICH RESULTS IN THE PHONE LOSING BATTERY LIFE YOU CAN ONLY USE ANDROID AND APPLE CAR ONN THAT PORT SO WHEN TRAVELING LONG DISTANCES YOU MAY BE WITHOUT DIRECTIONS. ITS AN ONGOING ISSUE.
NHTSA ODI #10955299
10,000 miles · Feb 17, 2017
Electronic Stability Control (esc)
DURING NORMAL LEFT HAND AND RIGHT HAND TURNS AND U-TURNS, THE TC/ESC CAN ACTIVATE AND CAUSE THE ENGINE MANAGEMENT SYSTEM TO SIGNIFICANTLY REDUCE ENGINE POWER. THIS HAPPENS ON DRY PAVEMENT, UNDER NORMAL ACCELERATION. IT WILL ALSO HAPPEN MORE FREQUENTLY DURING TURNS IF THERE IS A BUMP/POTHOLE/ROAD IMPERFECTION THAT JARS THE SUSPEN…
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DURING NORMAL LEFT HAND AND RIGHT HAND TURNS AND U-TURNS, THE TC/ESC CAN ACTIVATE AND CAUSE THE ENGINE MANAGEMENT SYSTEM TO SIGNIFICANTLY REDUCE ENGINE POWER. THIS HAPPENS ON DRY PAVEMENT, UNDER NORMAL ACCELERATION. IT WILL ALSO HAPPEN MORE FREQUENTLY DURING TURNS IF THERE IS A BUMP/POTHOLE/ROAD IMPERFECTION THAT JARS THE SUSPENSION. THIS ISSUE IS DANGEROUS AND HAS NEARLY CAUSED ACCIDENTS. I HAVE HAD TO PULL OFF THE ROAD TO AVOID A COLLISION FROM THE REAR BECAUSE THE ENGINE HAD NO POWER, THE TC/ESC LIGHT WAS FLASHING ON THE DASH. SO FAR MY ATTEMPTS AT THE DEALER TO HAVE THIS FIXED HAVE BEEN UNSUCCESSFUL. I AM WORKING WITH HYUNDAI CONSUMER AFFAIRS TO DETERMINE A SOLUTION.
NHTSA ODI #10955212
Mileage unknown · Feb 16, 2017
Power Train
MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. DOES ANYONE ELSE HAVE THIS ISSUE? (I HAVE AN APPOINTMENT SOON TO GET IT LOOKED AT, B…
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MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. DOES ANYONE ELSE HAVE THIS ISSUE? (I HAVE AN APPOINTMENT SOON TO GET IT LOOKED AT, BUT WAS TOLD THAT THERE IS NO ADJUSTMENT THAT THEY CAN DO.) IT IS UNACCEPTABLE AND I'M LOOKING TO HEAR IF THIS IS A COMMON. THE OWNERS MANUAL STATES THAT PERFORMANCE IN ECO MODE IS LESS. BUT THIS IS VERY ANNOYING AND BORDERS BEING DANGEROUS.
NHTSA ODI #10955056
9,000 miles · Feb 15, 2017
Power Train
2017 HYUNDAI SANTA FE SPORT 2.0 T WHEN MAKING A TURN DURING ACCELERATION, SUDDEN POWER LOSS TO ENGINE. USUALLY HAPPENS IN 2ND GEAR, ESPECIALLY AFTER DOWNSHIFT FROM 3RD GEAR. MAKING A SHARP LEFT TURN FROM A FULL STOP CAUSED THE STABILITY CONTROL TO TURN ON AND VEHICLE LOST ALL POWER (RPM SAT AT 1500 RPM) FOR APPROX. 2 SECONDS.…
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2017 HYUNDAI SANTA FE SPORT 2.0 T WHEN MAKING A TURN DURING ACCELERATION, SUDDEN POWER LOSS TO ENGINE. USUALLY HAPPENS IN 2ND GEAR, ESPECIALLY AFTER DOWNSHIFT FROM 3RD GEAR. MAKING A SHARP LEFT TURN FROM A FULL STOP CAUSED THE STABILITY CONTROL TO TURN ON AND VEHICLE LOST ALL POWER (RPM SAT AT 1500 RPM) FOR APPROX. 2 SECONDS. ALMOST GOT REAR-ENDED. ANOTHER TIME, MAKING A RIGHT TURN ON INTERSTATE ONRAMP AND RIGHT FRONT TIRE HIT A POT HOLE, VEHICLE LOST ALL POWER FOR APPROX. 2 SECONDS (AROUND 20 MPH). ALMOST GOT HIT. MAKING A LEFT HAND TURN AT TURN SIGNAL (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND) AND VEHICLE RPM WENT TO 1500 AND DIDN'T MOVE FOR APPROX. 2 SECONDS. ALMOST GOT HIT. ACCELERATING UP HILL, SLOWED DOWN FOR CAR IN FRONT OF ME (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND), APPROX. 20 MPH. WENT TO ACCELERATE AGAIN AND VEHICLE SAT AT 1500 RPM WITH POWER LOSS FOR APPROX. 2 SECONDS. SEVERAL OTHERS REPORT THIS SAME ISSUE ON THE VARIOUS HYUNDAI SANTA FE FORUMS WITH THE SPORT TURBO. I KNOW THERE WAS A TSB FOR THE FULL-SIZED SANTA FE WITH THE V6, BUT THIS IS THE SWB (SHORT WHEEL BASE) SPORT MODEL WITH 4 CYLINDER TURBO.
NHTSA ODI #10954872
1,500 miles · Feb 10, 2017
Unknown Or OtherInjury
MY VEHICLE WAS IN PARK ON A FLAT SURFACE. I REACHED IN AND TURNED THE ENGINE OFF THE CAR BEGAN ROLLING BACKWARDS . I WAS DRAGGED BACKWARDS DOWN THE DRIVEWAY. THE CAR STOPPED WHEN IT HIT THE NEIGHBORS CURB.I GOT IN THE CAR WAS OFF AND IN PARK.I THEN DROVE CAR INTO GARAGE AND PLACED IN PARK. I DIDI SUSTAIN A SEVER ANKLE SPRAIN AND…
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MY VEHICLE WAS IN PARK ON A FLAT SURFACE. I REACHED IN AND TURNED THE ENGINE OFF THE CAR BEGAN ROLLING BACKWARDS . I WAS DRAGGED BACKWARDS DOWN THE DRIVEWAY. THE CAR STOPPED WHEN IT HIT THE NEIGHBORS CURB.I GOT IN THE CAR WAS OFF AND IN PARK.I THEN DROVE CAR INTO GARAGE AND PLACED IN PARK. I DIDI SUSTAIN A SEVER ANKLE SPRAIN AND WAS TREATED AT A HOSPITAL.THE CAR HAD 1900 MILES ON IT AND WAS A NEW CAR LEASE. THE DEALER INSPECTED THE CAR ON MONDAY DECEMBER 5 AND FOUND NOTHING. I CONTACTED THE NATIONAL CUSTOMER SERVICE CENTER . THEY SENT A THIRD PARTY TO INSPECT CAR AND ON FEBRUARY 3,2017. I RECIEVED AN EMAIL. IT STATED THAT THE TRANSMISSION,GEAR SHIFTER AND BRAKES ARE NORMAL IT NOTED THAT IN THIS CAR THE DRIVER ALWAYS MUST PLACE THE EMERGENCY BRAKE ON EVERY TIME IT IS PLACED IN PARK. THE SALESMAN DID NOT CONVEY THIS,NOR II IS LISTED ON THE INFORMATION CHECKLIST TO REVIEW BEFORE CUSTOMER TAKES CAR. ALSO WHEN I TEST DROVE THIS VEHICLE IT DID NOT HAVE THE EMERGENCY BRAKE ON. ALSO. WHEN TEST DRIVING THE CAR I COMMENTED THAT THE BRAKES SEEMED STRANGE. THE SALESMAN TOLD ME TO STOP AND WE RETURNED TO DEALER.HE INFORMED ME THAT RACCOONS ON THE PROPERTY WERE EATING THROUGH BRAKE LINES ON SEVERAL CARS. I WAS TOLD THEY WOULD BE REPAIRED BEFORE I TOOK POSSESSION FOUR DAYS LATER. I AM SCARED TO DRIVE THIS CAR. I ASKED TO BE LET OUT OF THE LEASE BUT THAT WAS DENIED.
NHTSA ODI #10953796
1,500 miles · Jan 26, 2017
Unknown Or Other
WHILE TRAVELLING HOME FROM WORK EXPERIENCED AN AWFUL SHOTGUN SOUND FROM THE VEHICLE'S SUNROOF, IMMEDIATELY PULLED OVER AND DISCOVER THAT THE PANORAMIC SUNROOF HAD EXPLODED.
NHTSA ODI #10947853
Official recalls
6Feb 3, 2022
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Sep 20, 2017
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Consequence & remedy
Consequence: The engine bearing wear may cause the vehicle to stall, increasing the risk of a crash.
Remedy: Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 168.
Jun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Consequence & remedy
Consequence: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Mar 6, 2017
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An underinflated inflated tire can increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the TPMS sensors, free of charge. The recall began March 31, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for the recall is 159.
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Mar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a warning to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect and reroute the wires in the front seat belt buckle harnesses to their proper locations, as necessary, free of charge. The recall began on April 27, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 141.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP24001 · 3.3L Engine Loss Of Motive Power (lomp)
Opened Feb 8, 2024 · Closed May 16, 2024
Status: closed (inferred from source dates) · Engine
The Office of Defects Investigation (ODI) received a petition on February 2, 2024, requesting a defect investigation into an alleged defect of the "engine" on the following vehicle model: 2017 Hyundai Santa Fe vehicles equipped with the 3.3L V-Shaped GDI Lambda-II engines. The petition cites allegations of a loss of motive power, often resulting in an engine seizure. The stall is preceded by a knocking sound, decreased performance and no warning lights. An analysis of the subject vehicle population was undertaken using complaints submitted to ODI along with manufacturer data. It was determined that the frequency of events is low for the subject population, while those that specifically report a loss of motive power event have a high mileage at the time of incident. The 2017 Santa Fe is equipped with a service interval reminder for the consumer that must be set by the consumer themselves or at a dealership. A Technical Service Bulletin (19-EM-002H) instructs the dealership to set the maintenance reminder at the completion of routine maintenance service or anytime a repair is performed that requires new engine oil. This maintenance reminder will help reinforce the need for proper oil maintenance intervals. Additionally, the Santa Fe vehicles with 3.3L V-shaped Lambda-II engines will be added to Hyundai’s existing Technical Service Bulletin (23-EM-007H) related to combustion chamber cleaning. These actions will help limit negative consumer incidents related to loss of motive power. Lastly, Hyundai has extended the limited engine warranty for MY 2013-2019 Santa Fe vehicles equipped with 3.3L V-shaped Lambda-II engines included in the Petition. The updated coverage is 15 years, or 150,000 miles and details are contained in Technical Service Bulletin 24-EM-003H. In view of the service interval reminder, combustion chamber cleaning, and extended warranty actions being taken by Hyundai, ODI is denying this Defect Petition. The agency reserves the right to take additional action if warranted by future circumstances. To review the report cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.