NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
348 reports45,000 miles · Jul 19, 2022
Vehicle Speed Control
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle experienced shaking and vibrating while the accelerator pedal was depressed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle experienced shaking and vibrating while the accelerator pedal was depressed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
NHTSA ODI #11474690
97,000 miles · Jul 12, 2022
Engine
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the vehicle was at an independent mechanic due to excessive oil consumption, the check engine warning light illuminated. The vehicle was diagnosed with a misfire in cylinders # 2 and # 4. Additionally, the vehicle stalled and was unable to restart whil…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the vehicle was at an independent mechanic due to excessive oil consumption, the check engine warning light illuminated. The vehicle was diagnosed with a misfire in cylinders # 2 and # 4. Additionally, the vehicle stalled and was unable to restart while the contact was driving. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to Keith Hawthorne Hyundai of Gastonia (4712 Wilkinson Blvd, Gastonia, NC 28056) where the dealer informed the contact that the manufacturer had declined the engine replacement due to the vehicle being out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 97,000.
NHTSA ODI #11473614
62,164 miles · Jul 1, 2022
Engine
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the check engine and oil level warning lights were illuminated. Upon inspection, the contact noticed that the oil reserv…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the check engine and oil level warning lights were illuminated. Upon inspection, the contact noticed that the oil reservoir was empty. The contact added two quarts of oil. The vehicle was taken to an independent mechanic who diagnosed that the oil reservoir was empty and there were no visible oil leaks. The vehicle was then taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,164.
NHTSA ODI #11472034
90,000 miles · Jun 28, 2022
Unknown Or Other
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle inadvertently stopped on the highway. The contact drove the vehicle to the side of the highway and was escorted by two Police Officers to the nearby gas station. There were no warning lights illuminated. The vehicle…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle inadvertently stopped on the highway. The contact drove the vehicle to the side of the highway and was escorted by two Police Officers to the nearby gas station. There were no warning lights illuminated. The vehicle was towed to the local dealer and the contact was informed the service department was six months behind in work and unable to diagnose the vehicle. The contact also indicated that there was a recall on a software update; however, the database only related to NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulics). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure regarding the recall. The vehicle was not repaired. The manufacturer was notified of the failure on several occasions. The approximate failure mileage was 90,000. Parts distribution disconnect.
NHTSA ODI #11471321
Mileage unknown · Jun 22, 2022
Service Brakes, Hydraulic
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for th…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11470490
Mileage unknown · Jun 16, 2022
Service Brakes, Hydraulic
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11469623
Mileage unknown · Jun 16, 2022
Service Brakes, Hydraulic
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect
NHTSA ODI #11469551
Mileage unknown · Jun 15, 2022
Service Brakes, Hydraulic
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11469348
94,000 miles · Jun 10, 2022
Engine
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to Ourisman Hyundai (3516 Laurel Fort Meade Rd, Laurel, MD 20724) where a software update was performed; however, the failure persiste…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to Ourisman Hyundai (3516 Laurel Fort Meade Rd, Laurel, MD 20724) where a software update was performed; however, the failure persisted. The contact also stated that while driving at 65 MPH, the vehicle began to violently shake without warning. The contact had the vehicle towed to another dealer where it remained in their possession. The contact also received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was not repaired. The failure mileage was approximately 94,000. Parts distribution disconnect.
NHTSA ODI #11468617
Mileage unknown · Jun 9, 2022
Service Brakes, Hydraulic
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11468465
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.