NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
82 reports86,000 miles · Jan 7, 2021
Air Bags
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE STEERING WHEEL CONTROL BUTTONS STOPPED FUNCTIONING AS DESIGNED. ADDITIONALLY, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE AND IT WAS DETERMINED THAT THE CLOCKSPR…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE STEERING WHEEL CONTROL BUTTONS STOPPED FUNCTIONING AS DESIGNED. ADDITIONALLY, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE AND IT WAS DETERMINED THAT THE CLOCKSPRING HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED HEADQUARTER HYUNDAI (985 RINEHART RD, SANFORD, FL 32771) OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 86,000.
NHTSA ODI #11387030
Mileage unknown · Dec 22, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11384564
31,333 miles · Dec 10, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED J…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JENKINS HYUNDAI OF JACKSONVILLE (11107 ATLANTIC BLVD, JACKSONVILLE, FL 32225) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE DEPRESSED, THE BRAKE PEDAL FELT A LITTLE MUSHY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,333. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11382823
Mileage unknown · Nov 25, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT CONTACTED A DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR T…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT CONTACTED A DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11376289
Mileage unknown · Nov 18, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER CRAFT HYUNDAI LOCATED AT 2625 LAKESIDE DR, LYNCHBURG, VA 24501, (434) 455-7060 WAS CONTACTED AND I…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER CRAFT HYUNDAI LOCATED AT 2625 LAKESIDE DR, LYNCHBURG, VA 24501, (434) 455-7060 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11375258
Mileage unknown · Oct 29, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LEHIG…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LEHIGH VALLEY HYUNDAI (675 STATE AVENUE, EMMAUS, PA 18049, (610) 967-6500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH A CASE NUMBER HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11366982
Mileage unknown · Oct 27, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SQUEAKING SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT Y…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SQUEAKING SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11366675
Mileage unknown · Oct 26, 2020
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11366485
91,588 miles · Jul 4, 2019
Engine
WHILE ACCELERATING THE ENGINE STARTED TO MAKE NOISE. THE NOISE ALMOST SOUNDED LIKE METAL STUCK SPINNING AROUND IN A METAL FAN. IT STOPPED WHEN I LET OFF THE GAS AND WAS FINE FOR ANOTHER MILE. IT THEN STARTED SOUNDING AGAIN BUT DID NOT STOP WHEN I LET OFF THE GAS. I BARELY MADE IT INTO A PARKING LOT THEN HAD TO CALL TO HAVE IT TO…
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WHILE ACCELERATING THE ENGINE STARTED TO MAKE NOISE. THE NOISE ALMOST SOUNDED LIKE METAL STUCK SPINNING AROUND IN A METAL FAN. IT STOPPED WHEN I LET OFF THE GAS AND WAS FINE FOR ANOTHER MILE. IT THEN STARTED SOUNDING AGAIN BUT DID NOT STOP WHEN I LET OFF THE GAS. I BARELY MADE IT INTO A PARKING LOT THEN HAD TO CALL TO HAVE IT TOWED. YOU CAN HEAR THE NOISE WHEN THE CAR IS TURNED ON AND ESPECIALLY WHEN IT IS ACCELERATING. THE VEHICLE MOVES VERY SLOWLY AND THE NOISE BECOMES VERY LOUD WHEN ACCELERATING. I HAVE A VIDEO OF THE SOUND BUT CANNOT ATTACH TO THIS. IT KIND OF SOUNDS LIKE THE MARBLE IN A SPRAY PAINT CAN WHEN SHAKING IT. I WAS DRIVING UP A HILL ON A RURAL 1 LANE HYWAY.
NHTSA ODI #11229436
52,000 miles · May 21, 2019
Unknown Or Other
THE FRONT PORTION OF THE SUNROOF HAS CRACKED AND BROKEN AND SHATTERED AROUND THE PERIMETER AND THE CENTER. I NOTICED IT SEVERAL DAYS AGO, MAY 16, 2019, WHEN I WAS ABOUT TO ENTER MY CAR.
NHTSA ODI #11208912
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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