NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
82 reports60,000 miles · Feb 16, 2022
Power Train
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the recall repair for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) was performed; however while driving at 70 MPH a year later, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact veered to the side…
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The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the recall repair for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) was performed; however while driving at 70 MPH a year later, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that the intermediate shaft and the ABS had failed. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000. The VIN was not available.
NHTSA ODI #11452297
49,000 miles · Feb 11, 2022
Service Brakes, Hydraulic
The contact owns a 2015 Hyundai Santa Fe Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Numbers: 20V520000 (Service Brakes, Hydraulic) and 21V303000 (Service Brakes, Hydraulic) however, after the recalls were repaired, the Anti-lock Brake System (ABS) warning light illuminated. The dealer was …
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The contact owns a 2015 Hyundai Santa Fe Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Numbers: 20V520000 (Service Brakes, Hydraulic) and 21V303000 (Service Brakes, Hydraulic) however, after the recalls were repaired, the Anti-lock Brake System (ABS) warning light illuminated. The dealer was made aware of the failure and advised the contact to park the vehicle outside as a precaution. The dealer informed the contact that they would call back to schedule an appointment. The manufacturer was made aware of the failure and informed the contact that there was no open recall associated with the VIN. The vehicle was not repaired. The failure mileage was approximately 49,000.
NHTSA ODI #11451521
88,000 miles · Feb 7, 2022
Latches/locks/linkages
The contact owns a 2015 Hyundai Santa Fe. The contact stated that the rear passenger side door lock/latch had malfunctioned and the door could not be opened from inside or outside the vehicle. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not yet notified.…
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The contact owns a 2015 Hyundai Santa Fe. The contact stated that the rear passenger side door lock/latch had malfunctioned and the door could not be opened from inside or outside the vehicle. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not yet notified. The failure mileage was 88,000
NHTSA ODI #11450815
58,646 miles · Nov 15, 2021
Service Brakes, Hydraulic
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted or informed of the failure. The…
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The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 58,646
NHTSA ODI #11440465
71,000 miles · Oct 20, 2021
EnginePower Train
The contact's sister owns a 2015 Hyundai Santa Fe Sport. The contact stated that while his sister was driving and following him on the highway at 60 MPH, the vehicle shut off without warning. His sister managed to pull the vehicle off to the side of the road and had the vehicle towed to the residence. Prior to the failure, the c…
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The contact's sister owns a 2015 Hyundai Santa Fe Sport. The contact stated that while his sister was driving and following him on the highway at 60 MPH, the vehicle shut off without warning. His sister managed to pull the vehicle off to the side of the road and had the vehicle towed to the residence. Prior to the failure, the contact had taken the vehicle to a dealer where she had the vehicle serviced under an unknown recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
NHTSA ODI #11437546
Mileage unknown · Sep 3, 2021
Service Brakes, Hydraulic
The contact owns a 2015 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic). The dealer had been notified twice about the recall however, the contact was informed that the dealer was unaware of the recall. The manufacturer had been notified twice about the recall…
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The contact owns a 2015 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic). The dealer had been notified twice about the recall however, the contact was informed that the dealer was unaware of the recall. The manufacturer had been notified twice about the recall and provided a case number each time. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11431588
147,000 miles · Aug 12, 2021
Engine
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving 60 mph, the accelerator pedal was depressed however, the vehicle would not exceed 60 mph. The check engine warning light was illuminated. The vehicle was taken to Pepboys who diagnosed that the engine had failed due to vibrations caused by the damag…
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The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving 60 mph, the accelerator pedal was depressed however, the vehicle would not exceed 60 mph. The check engine warning light was illuminated. The vehicle was taken to Pepboys who diagnosed that the engine had failed due to vibrations caused by the damaged connecting rod bearing. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 147,000.
NHTSA ODI #11428836
Mileage unknown · May 7, 2021
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V303000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CIOCCA HYUNDAI OF WILLIAMSPORT LOCATED AT 202 LYCOMING MALL DR, MUNCY, PA 17756, (570) 567-…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V303000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CIOCCA HYUNDAI OF WILLIAMSPORT LOCATED AT 202 LYCOMING MALL DR, MUNCY, PA 17756, (570) 567-2000, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11415541
67,000 miles · Apr 27, 2021
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO KEN GARFF HYUNDAI DOWNTOWN (717 SW. TEMPLE, SALT LAKE CITY, UT 84101, (801) 257-3200) FOR THE RECALL REPAIR HOWEVER, THE DEALER STATED THAT THE EQUIPMENT …
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO KEN GARFF HYUNDAI DOWNTOWN (717 SW. TEMPLE, SALT LAKE CITY, UT 84101, (801) 257-3200) FOR THE RECALL REPAIR HOWEVER, THE DEALER STATED THAT THE EQUIPMENT NEEDED TO SERVICE THE RECALL WAS DOWN. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK ONCE THE EQUIPMENT WAS BACK UP AND RUNNING. THE CONTACT HAD NOT YET RECEIVED A CALLBACK. SEVERAL ATTEMPTS WERE MADE TO REACH THE DEALER BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE EXPERIENCED A FAILURE RELATED TO THE RECALL AND THE FRONT AND REAR BRAKES WERE REPLACED. THE FAILURE MILEAGE ON THE VEHICLE IS 67,000.
NHTSA ODI #11414189
38,496 miles · Feb 24, 2021
Engine
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT THE OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN HYUNDAI CARSON (2205 E. 223RD ST, CARSON, CA 90810, (310) 971-2114) WHERE IT WAS DIAG…
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TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT THE OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN HYUNDAI CARSON (2205 E. 223RD ST, CARSON, CA 90810, (310) 971-2114) WHERE IT WAS DIAGNOSED WITH SLUDGE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,496.
NHTSA ODI #11397725
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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